First time needing collision repair and couldn't be more pleased with my experience at Gerber…read moreCollision & Glass! I was a bit nervous at first, but the online estimate is easy and painless and the in office service is informative and kind. My car was ready on the expected date and the results are beautiful- no evidence of the damage remained! The interior of the car was kept clean (they even added a paper "rug" to the floor while inside) and the exterior was sparkled up nicely upon arrival. I was happy with the value and would employ their services again.

Exceptional customer service! I highly recommend Gerber Collision & Glass. Chrissy and Amanda are…read moreoutstanding. I knew every step of the way of the progress of my vehicle. No issues at all. My vehicle looks fantastic! Thank you!!!

I will say the paint job is....decent, however, I informed them that I wanted my car painted…read moremidnight plum pearl and was asked for the paint code which i did not have. After showing them a picture of the color i wanted, they responded by saying, "I can look up the paint code for you." However, they didn't confirm the color code with me. Despite paying $1100 for the paint job, when I picked up the vehicle, I was shocked to find that it was completely the wrong color. When I asked if they could repaint it, they said, "We can offer you a discount on another paint job, but we cannot repaint it for free." Basically saying I need to pay hundreds more for a paint job I asked for in the first place. Please take a look at the photos showing the color I requested versus what I received. Would highly recommend against going here

Terrible place!! Had to take it back 5 times and it took 3 months to get it done. Service manager…read morewas very rude and disrespectful. Do not go there. I had to turn them in to the better business bureau.

Caliber Collision Goes Above and Beyond! After getting into…read morea fender bender, I took my vehicle to the Caliber Collision shop on University City Blvd and I'm so glad I did. The service was truly outstanding from start to finish. Right from the initial estimate, I could tell they ran a professional operation. The staff was friendly, knowledgeable and the technician Tamara took the time to thoroughly explain the repair process. Tamara made sure to go over every detail of the damage with me. The repair itself was flawless. Tamara and the technicians who worked on my vehicle are true craftsmen - the paintwork, body repair and overall finishing touches looked perfect, like the accident never even happened. You could not tell there had been any damage at all. They paid meticulous attention to every detail. What really impressed me most was the care they took to make the entire experience convenient. Those daily updates on my vehicle repairs were top tier! They arranged for a rental car, worked with my insurance company directly, and had my vehicle ready right when they promised. The upgraded customer service exceeded my expectations. I'd highly recommend this Caliber Collision location to anyone needing auto body repair or painting work. Their skills and service were second to none. Thanks to the entire team for going above and beyond - you have a customer for life! Easily deserving of 5 stars.

I stopped in as a walk-in, asking if they could take a look at minor damage to my paint. I wish I…read morecould recall the staff member who helped me but she was EXTREMELY helpful! She came out to take a look at the damage and was willing to buff the majority of the damage out for free. She explained that, because of the specific paint color, she wasn't able to touch up the paint but suggested that I contact the dealership. She informed me that touch up pins were about $20 and the dealership will have it in the exact color of my car. I was so grateful to find that the minor damage could be repaired for less than $20. I would ABSOLUTELY suggest this Caliber location became they are extremely helpful and willing to do what they can to help rather than trying to nickel and dime people who are already in a stressful situation!!

Great work,had got the ding out very quickly and came out perfect ,you can not see the ding anymore…read more. Very happy with it

Tried to get by a barrier pole and dented my passenger door on my truck. Fortunately no paint…read morebreach but good dents from the pole. Removed all the scuff marks with lacquer thinner and had PDR Guy come out a few days later. 45 minutes in my garage and the door looks almost new. Thank you for your help and great work.

Fantastic staff. Sherry is amazing #1 The company did a thorough and timely estimate.read more

This place is the best automotive experience I have had in the 22 years I have lived in…read moreHuntersville area. Exceptional service and great work done on my daughter's car. Also very good value and pricing for services.

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

If you have a BMW this place will cause you more grief and charge you for it…read more 1. The metal molding on my X3 flew off not two miles from my house because it was not replaced correctly. 2. It rained two days later, found out that the windshield wiper arm elements were not replaced so my wipers did not work. I found them in the engine bay a few weeks later. 3. They can't deal brittle parts and cracked up my windshield cowl during their replacement. The installation was on 7/6, it is now 7/30 and I am still going back and forth on the phone with them trying to get a resolution. They said they would order the necessary molding replacement, after calling a week later they had not done anything of the sort. No one at the shop location is picking up the phone this week. I even went as far as sending their CEO an email on July 10th about this issue. I have not yet received a response from corporate or Renee Cacchillo. I ended up fixing my own wipers after finding the lost element parts in my engine bay. Don't waste your good time and money on this place. It is not worth the headache.

The only reason I picked Briggs to repair my car is I know the owners Chad and Brad. So it started…read moreoff good they were ahead of schedule and I was going to get my car back early. The day I was supposed to get my car back I received a message that they needed more time. That's understandable. My car was supposed to be ready on 5/31, 6/5, 6/10. I picked up on 6/10, gave it a once over it was like 90 degrees out I pointed out some things that weren't fixed or replaced. For instance my rain guards, I pointed out they were cracked and the guy argued with me and said they were like that already. I then showed them the photo I took of my car after the accident and the rain guards weren't cracked. They cracked them when they removed them. So I get driving down the road and my car is rattling like the tires aren't balanced the alignment is off like bad. I then get home and start looked at the work order and start looking at my car with a fine tooth comb. They didn't look my car over to make sure everything was done. My door wasn't aligned correctly, the roof liner wasn't installed right, the roof liner had lots of grease marks, my hatch was rattling, the weather stripping on my doors was ripped. The Wheel wasn't replaced. It still had a chunk missing from it. So in going back in fourth with the Manger Mark, I agreed to let him pick my car up and take it to service one day. Well we did this 3 more times. Mark said it was taken to the tire shop to align my car and balance the tires. To this day my front wheel makes all sorts of noise. I asked the guys if it was done and they said yes and come to find out from Mark it was never done so they lied. Oh in order for my car to be fixed for the third time I had to argue with mark to get me a rental car. He refused until they started work on it, then he decided he needed to get me in a rental. Oh and I went over my rental car allotment so I'm still dealing with that they got an invoice from enterprise in Belmont and they turned it down. Did they once think to contact me about it ? No and neither did the enterprise rental car in Belmont. It's now September, I just received a collections email for the rental car. While I'm at it National General is the worst insurance company to work with down to the adjusters. They did fix most of the issues but it only took them 3 months. I dropped off my car on 4/30/2024 and received it on 7/1/2024 after all of the back and fourth. This should have never happed and now I'm stuck with a $200 bill from enterprise that should have never been my responsibility in the first place. Had they fixed my car right the first time. I wouldn't recommend them to my worst enemy and I would never go back.

Briggs Collision did a wonderful job repairing our Volvo convertible!…read moreThey kept us informed daily of the progress of our repairs (the text's are nice to receive) and the vehicle was ready when promised. I highly recommend Briggs Collision!!!

He did an amazing job repairing a broken tail light and damaged area around. The price was highly…read morecompetitive and I would highly recommend

Honest people! They came out for a quote, ultimately it wasn't an easy dent repair like I hoped,…read morebut they connected me with 3-4 people who could help right away.