Brought my wife's BMW 4 in after it got scuffed in a parking lot. Nate and John could not have been more helpful, I got an estimate asap and the work was done on time and budget exactly as wished. Car looks great again. read more

I cant say enough great things about this place. They are honest and very trustworthy people. We have used them multiple times and had A+ service each time! They are the only place that we trust with our repairs! read more

I had to come here after my car got hit in a parking lot and needed some detail on the front bumper. The staff here is extremely nice and knowledgeable. You can tell this a family run business, and they even treat you like family. The prices are very reasonable and everything was fixed quickly. The only downside to the business is the rental cars down the street are not very good or reliable. But I would come back again if I needed to due to the excellent customer service here! read more

Five stars are not enough to describe how wonderful our experience was at Lake Norman Paint and Body! As a working mom with two children and limited time, I was devastated when our minivan was involved in an accident and needed repairs. The team at Lake Norman Paint and Body went above and beyond the call of duty to help us! From helping us work through insurance to finding the best prices on the materials needed to repair our vehicle, they were absolutely amazing and were great about keeping us informed every step of the way! Our van looks better than brand-new, the paint job is perfect, and the technician even fixed a few scratches unrelated to the accident while he was at it. When we learned our rental car period was ending sooner than expected, the team at Lake Norman Paint and Body went the extra mile to have our vehicle finished earlier than promised. We are so happy with the results and the quality of customer service! We will be recommending Lake Norman Paint and Body to everyone we know! read more

Paul and the rest of the staff did an excellent job repairing my daughter's VW Beetle after her fender got damaged in a minor accident. We shopped around, asked for recommendations and Lake Norman Paint and Body topped the list. They made the process painless and enjoyed working with them--they're friendly and very professional. Hope we never have to use them again but if we ever need repairs like that, I will go straight back there. read more

I scheduled my BMW X3 for roof rail replacement with Jim. I dropped off my vehicle as planned. Both Jim and Paul were very courteous, greeting me and reassuring me as I knew the entire headliner had to be dropped in order to complete this job. No small task. In fact, I scheduled my Uber for my ride back home, and Paul immediately offered to give me a ride. Very nice. They kept me informed all day, and finally, when finished on schedule as they promised, Paul offered to pick me up from home to return to the shop for pickup. The new rails were installed beautifully! You wouldn't know the headliner was dropped at all. Thank you, Paul, Jim, and to the shop guys for taking great care of my X3! read more

Great Staff !! Took my 4RUNNER in for a somewhat minor bumper "fender bender". Came out looking Better Than New !! Obvious that they take pride in even the smallest job. Thanks so much Harley, Jim and all the Crew at LNP&B ! ! read more

I got my car detailed and it looked better than when I first bought it. Such integrity of detailing. My car was done in a timely manner. Highly recommend. Reasonable pricing. Amazing service read more

Extremely courteous people. I drove up and had service immediately I found them easy to work with, and very reasonable always a joy to deal with. read more

0 stars. I was referred here by another body shop for a second quote. I was told to ask for Harley. He is the owner and unavailable. Valerie was very nice and professional. Unfortunately, some prick behind the counter told me that they don't want to fix my vehicle...without looking at it!! I was willing to pay top dollar for good work, he assumed that I wanted cheap work and told me they wouldn't even look at my vehicle. Being rude and chasing me off as a potential customer is note a sustainable model. Go up the road and see Ronnie at Cornelius Body. He is friendly and doesn't tell potential business to go away. I will spend the rest of my life living here in Cornelius persuading everyone that I know to not give a dime to this place. We are a small community, and we stick together. Harley needs to think about the a-holes that he hires in the front office read more

I had a bad scratch on my new Subaru Outback. I took it to another nearby body shop and they quoted me $850 to fix it. At Lake Norman they took a look at it, asked me to wait and see if they could do anything. They came back 15 min later, scratch gone, looks like new, no charge. I will definitely be getting all my repairs done there from now on. read more

Part of the Black shopping experience is expecting mistreatment. Sometimes people at restaurants, department stores, body shops and just about everywhere deliver subpar service because they prequalify your ability to pay or just have unresolved prejudices. To protect yourself, you walk into new places with your guard up just in case an experience with a new business follows the unfortunate trend. More than breaking this trend, Lake Norman Paint and Body blew me away with their personable staff and friendly atmosphere. And they do it the way it's supposed to be done: irrespective of who the customer is. I came in with my guard extra high because the shop is full off Southern White people (my own prejudices at play) and they completely put me at ease. They made me feel welcome and like my business was important to them. Every single member of the staff was absolutely amazing and they really really made me feel at home. The repair was done correctly and in a timely manner. And they went through extra lengths to find ways to save me money. When I had concerns and brought the car back they worked me into the schedule to double check and set me at ease. The whole time the customer service was top notch. This has been a completely refreshing experience and I wouldn't take my car to any other shop in the Lake Norman area. read more

Very satisfied. I've had paint work done on two of my own vehicles and was pleased enough that I referred a friend and my mother. Jim and Paul have both been great to work with and communication was always good. I'm extremely picky and the quality of work is rarely executed this well. read more

We had Lake Norman fix our broken mirror on our Honda. Service and price was exceptional. Highly recommend.

Took my truck there after a young girl hit it 90 days after I bought it. I was referred to them from lake norman nissan. After picking truck up nothing in my door was working, called and they said bring it back and we will fix it,which I did and they fixed it.then looking in bed of truck found d parts they where supposed to be in door,the job they did was so bad,doors don't line up things missing. Took back for manager to tell me they fired the drunk that worked on my 58,000 dollar truck that was less than 90 days old. So you choose, maybe you want a drunk to screw up a new vechicle,oh yeah and yes lake norman nissan sent me to them because they sell them there parts,really 2 scary business scamming people read more

Go somewhere else. Avoid this place. I recently brought in my Nissan 370Z for a routine dinged bumper. The estimate was around $800 after adjustments. Which was fine. Once repair was completed the bumper was not aligned correctly and the accompanying accessories were falling off and the rear view camera was mis-aligned as well. I brought the car back and they had a week to correct their work and it wasn't even addressed. They added some unusual parts to align the accessories and it looks like garbage. There was paint rubbed off where the bumpers should have aligned, and if they were aligned correctly I wouldn't have noticed. They took the wrong color paint and touched it up. It also looks like trash. I expected professional work and I got sub par. I definitely felt ripped off. I cannot afford to bring my car back to these people for more arguments. These people have literally made the problem worst and have devalued my beloved car. I DO NOT RECOMMEND. read more

Absolute disaster. They constantly lie about when the car will be ready. They have had our truck for 3 months and have been unable to finish the work. They constantly tell us it will be ready next week and then simply give us a different story when we call the next week. They are completely inept and should not be trusted with your vehicle ever. read more

Always pleased with the quality of work from Lake Norman Paint and Body. Many car repairs and a jet ski paint job. Honest folks, great work. read more

In my recent experience, Lake Norman Paint and Body did a poor job of scheduling my truck repair and communicating any problems with the schedule to me. I dropped the truck off on May 19 with the understanding that they could not start on the truck until the following week and they would have it a month. My insurance rental coverage for a vehicle started on that date as well. I went over to the Lake Norman shop about 3 weeks later to check on the progress. The estimator thought the truck was in tear down in the shop but I found it in the lot untouched. The net result is I got the truck back July 29. I had to spend about $400 out of pocket on car rental beyond my coverage and it was difficult to get them to commit to a final schedule until a few days before completion. The physical work looks good, the process was very unsatisfactory. read more

I selected this shop because of the recommendations I received. I was satisfied with the estimate and made an appt. 3 weeks before bringing in my auto for a broadside repair which included at minimum two driver side doors. I was advised on estimate that they would advise me of any additional repairs when the car was received. Upon pick up, I noticed scratches and dents in the doors, as well as some sloppy paint on the trim edges. There were also other scrapes. I questionned and was advised that they did tell me they were going to secure used doors. Of course, I knew that. However, I was not aware that they were not going to repair the used doors to look 'new.' Although some of the other scrapes were able to be easily removed, the deeper scratches and sloppy paint was not. I was advised that a new estimate of nearly $1300 would be required to fix these scratches. I am more than disappointed. I paid $1000 for these two doors (of which they used my own existing interior), which in my own estimation were just swapped. Very, very disappointed I was not made aware that any pre-existing conditions to used doors were additional responsibility--and never informed of additional work needed. Never heard of such a thing! I am financially unable to have these scratches fixed. My auto did not have any scratches, sloppy paint, etc. prior to the accident and this was just shoddy. Tears, tears, tears. read more