We recently used C&R Collision's towing service and were very pleased with the experience. Their…read morepricing was reasonable, and for a small additional fee, they delivered our car back to our home so we could handle the repairs ourselves. The team was professional, accommodating, and easy to work with. Overall, it was a great experience, and I would definitely recommend them.

Tow trucks showed up after someone hit my car. I mistakenly trusted that they were fair and decent…read morepeople, but it has literally been an entire day of the tow yard holding my vehicle and trying to charge $1,600, causing my insurance's tow company to cancel twice. My car was in the middle of the road so I did not feel like I had much choice and it has been at their lot for less than 24 hours. This was on top of them telling me explicitly to "not let Geico bully me into getting my car repaired somewhere else". They claim to be a family owned business, but it now feels more like a shakedown from a very shady company. The flatbed even dragged my tires across the ground without putting my car in neutral, seemingly to maximize damage so they could increase their profits on a 10 minute tow. I have now learned the error of trusting any tow company that shows up before the police do. Very disappointed and I will be spreading this awareness of terrible service on as many outlets as possible.

The worst there is in Pittsburgh. Overpriced, delayed work, false promises, your car will be…read morehanded over with the old parts left inside your car, they will not clean your car of all the paint dust, and some repairs won't be done. They don't meet deadlines and they don't finish their work. Theeen!, they will tell you not to wash the car for one month so you drive around in the winter with that salt on your car for the whole month, something that no experts in the car repairs have ever heard of. You drive around inhaling all the dust from whatever it is they were grinding if I may put it politely..its allover your starring wheel, vents! seats! You smell death while driving your brand new car that had just a small dent that took them 29 days to fix @ a price of 7k!.. I hope you are all good readers. Will never forget this experience. Ooh! and the rudeness! Insurance companies should look into this business carefully before they lose all their customers.

I hate that they've been bought out. However, they are still my go to. They do a good job and I…read morerecommend them.

Went here with a piece of my Corolla was hanging off and they fixed it for free! Nice place with a…read morecute dog

So I'm a b/f and my husband is a police officer. I scheduled an appointment with Bellisario's…read moreAutomotive to fix minor body work on my van. My husband arrived 10 minutes before me and felt like the owner was rude and unprofessional. ( had a dog that jumped on our van and was unapologetic).( Also didn't want to talk to him and aggressive) Once I arrived I pulled behind my van and the owner pointed at me aggressively y to park down the street. I explained that I'm just pulling behind the van to transfer our belongings and h said I dont care move there. We left the location. I was humiliated and just can't understand why ppl act like that

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.

I have been here at least 10 times for a variety of repairs. This is a top tier, trustworthy auto…read morerepair shop.

THE BEST! They care about their customers and the cars they work on. It is so evident…read more I had concerns because my brakes were grinding and thought I had to have those or the routers replaced. i called around and Penn Auto was able to squeeze me in the following week. I dropped my car off and they looked at it right away. To my relief, they explained that my car was fine and why the grinding was happening. While I waited, they turned the TV on for me and had a very nice waiting area. They didn't even charge me for looking at the car--I know other shops would have or would have tried to replace the brakes. I will be returning!

Advertising programming and diagnostics on your sign to get walk in customers but having a two week…read morewait time for service?

I had a 2013 VW Passat that had some roof damage. Except for some initial snags with the them not…read moresending me right paperwork at first (rectified via email and fax) and getting the work on the car started (it was around the Thanksgiving holidays) it seemed to all go very well overall. I was very pleased with the repair work and I received the car back ready to go completely detailed inside and out. The biggest challenge for pick up was just trying to make it to the shop after work in time before they close. Ultimately I would bring my car back to them if I had to get more work done. Also I would recommend them to anyone in the South Hills who needs VW-certified collision repair.

So, a few things I'd like everyone to be aware: 1. Bmw535i…read morexdrive competition package accident repair Brought car in and other drivers insurance paid, outside paint only. After repair went to pick up vehicle and both front and rear bumpers had damage, worse than when it was brought in. They repaired both bumpers without explaining what happened, wasting my time. 2. Asked to install new black competition stripes on both sides, bought lower side stripes and they only changed the drivers side. I noticed it and asked where the other one was and they kept it. I asked them to install it as it was included in my price. They did the repair on drivers side. 3. Contacted Kilkeary's strip technician Tim C. Asked to replace a bumper stripS on my 2018 SHELBY GT 350 BU,PER STRIPES ONLY. Washington Ford recommended Kilkeary's so I called them. We agreed on a price to remove and reinstall bumper stripes only ($250). After 3 hours,he couldn't get the bumper off or the glue. He had no Rapid Remover liquid gel to remove the glue but did have a heat gun. He asked me to remove it, which I did and I removed the glue with my own Rapid Remover liquid! He came back and installed the stripes in 1 hour but refused to reduce his price because he still gave me 3 hours OF USELESS REMOVAL! He ONLY DID 1 USEFUL HOUR AND DID MY OWN REMOVAL! It's not my fault he failed! Criminal! I gave him an out by reducing his price but he wouldn't do it! Buyer beware! Check everything!!! I have pictures if you'd like to see them.

Polite staff, and good service! My car was repaired with…read morecare and courtesy. The customer lounge was very comfortable.

After I hit a deer with my car, I was heartbroken -- the front end was in rough shape, and I had no…read moreidea what to expect just moving back to the area. A friend recommended Prime Collision, and I'm so glad I chose them. From the start, Tom and Susan were incredible. Tom explained exactly what needed to be done and kept me informed throughout the process. Susan took care of all the paperwork and made everything feel easy and stress-free. She even took the time to wait for me to arrive to pick up my vehicle after they had closed for the day. Not only did they do an amazing job -- my car looks brand new again -- but they actually finished the repair two days earlier than they originally quoted. That kind of efficiency and care is rare these days! I highly recommend Prime Collision to anyone needing auto body work. Thank you, Tom and Susan, for going above and beyond! Debbie Confer

Took my car that's brand new. I was quoted 3 grand. Took it to the he dealership and the had a…read morecompound that worked very well and got rid of a lot of everything. I'm going to get the rest fixed there since I have a 500.00 deductible. Guy was super nice to save me money. Guess Bill is getting greedy!

This place was FANTASTIC!! Bill was GREAT to work with. They repaired my car with such a quick…read moreturnaround and kept me informed. They cleaned the inside and outside of my car, which was such a nice surprise. I highly recommend them if you need body work. Fantastic Service. Thank you County Line!!!