We've taken a couple of cars to Mack's and they always repaired them in a timely manner. Quality…read morejob and at a fair price.

Don't bother going to Mack's. I just came from there and…read morethey said they had too much business and would not let me leave my car.Did not say come back tomorrow or try to make an appointment. Plenty other garages so I'll take my business somewhere else.

Great service. Very knowledgeable and experienced. Easy to schedule. Looking to do a second vehicle…read moresoon.

Did a great Job and very nice folks. Got me in and out quickly. I would definitely recommend J.J…read more window Tinting to anyone.

Customer Service and Quality are two great things that are hard to come by, together. We've…read moreprogressed into a world where everyone's too busy to help or too busy to care. If we accept that as a society, then we might as well assign every customer a number rather than ask for their name. Caliber Collision did just the opposite. I pulled up and didn't notice the sign that read they were only seeing vehicles by appointment. I apologized to the front office and explained my new Yukon was side swapped by someone's shopping cart last week in the wind. She called R.J. to see if he wanted to look at it while I was there. He came out professionally, shook my hand and after looking at it he decided to try to buff out the scratches rather than repair them. He drove it around back for 1/2 an hour and when he returned, he smiled shook my hand and told me to have a great day. This place proves that you have still have great customer service in a world that's moving too fast and schedules that we're unintentionally making far too full. I will return with any needed repairs in the future, and I will be referring all of my family members, friends and community to Caliber Collision. Thanks R.J. for making me a client and not a number!

Caliber Collision (Waxahachie Location)…read more Customer service is essential, and unfortunately, I have had two negative experiences at this location. During my initial visit in July, I noticed that other guests were greeted warmly upon arrival, while I was not acknowledged. That may seem minor, but it speaks volumes about customer care. Additionally, my car was returned with a small gap in the bodywork. When I inquired about it, I was told that it was "the best that could be done," which did not instill confidence. My second encounter occurred less than six months later,the insurance company referred me again to Caliber Collision - Waxahachie. This time, communication issues and tone were the problem. Staff members were contacting my spouse instead of me, and when I called regarding a missed appointment, I was scolded rather than helped. I explained that I would come in that same day, but upon arrival, I waited 27 minutes despite there being no other customers. When it came time to discuss payment, I was quoted $600 instead of the $250 deductible. The representative responded very harshly when I asked about the difference. At that point, I decided to take my business elsewhere. This location could greatly benefit from improved customer service, communication, and consistency in pricing.

Angel runs a legit business with fair prices and goes out of his way to make sure your taken care…read moreof. I had a back bump scratch and ding in a sensitive area and did a great job on it.

Had some hail damage from the bad set of storms we had months back, and Angel did a great job…read moremaking my car look like new again. I couldn't be happier. Super easy to work with, and he had everything done in the same day. Highly recommend!

Excellent customer service from the moment I walked in the door until the job was completed. I…read morehighly recommend this place.

If you are looking for repair work, and dream about a place where they are honest and care about…read morethe customer, look no further.. They really helped me in a pinch and they were reasonably priced.

Very nice. Gave me a detailed problem of what was going on with the transmission, checked out…read moreentire truck and found that the sway bar was missing on one side of the wheels. They fixed all items with in a few days.

Never needed body work done before and was hesitant to take my car to any shop, however these guys…read moreat Twisted Metal gave me faith there's still amazing shops out there, Renea gave me all of my options and took me through what they did step by step, honest and up front people 10/10 would recommend.

Brought my Jimmy into Phil and the guys at Twisted Metal! They did a fantastic job on making the…read moretruck right again. Phil did everything I could have asked of him. They made sure everything was fixed that was damaged in the accident. Then they went above and beyond and did some extra work for a very fair price. They didn't use cheap aftermarket parts even on my 1985 vehicle. Phil found a OEM quarter panel for me. My truck looks even better than before the wreck. They are a very busy shop but they will do everything they say they will. They even returned my rental car for me. Make sure to take advantage of the 20% off for first time customers if it's still available!!

Very responsive and fast service. Was able to coordinate a comfortable time and location, and…read morenegotiate on a good price. The agent who came over to work on my car was absolutely amazing too.

These guys did a great job cleaning my car both inside and out. They were nice and very…read moreaccommodating to ensure my car was cleaned properly!