Yes, they were around when our son was stranded at 2 in the morning, but their response time was…read moredelayed and the dispatcher kept falling asleep. We had to call several times.

We called AAA for a tow. Lawrence from B&W showed up faster than expected. He was kind, friendly…read more& professional. He got my wife's baby to the shop safe & sound. Thanks Lawrence!

Of course like many others......property was stolen. Of…read morecourse like many others......I filed a police report. But now I'm filing a complaint with TEXAS DEPARTMENT OF LICENSE AND REGISTRATION against this company. I promise you this. They're not scared to steal because they're not held accountable. Well I'm on the phone with TDLR right now about to let em know about OTR AND IAA. Y'all both about to explain how the locked truck is missing the personal property when NO ONE SEEMS TO HAVE ENTERED THE TRUCK AT OTR BUT ITEMS WERE MISSING WHEN IT WAS DELIVERED TO IAA. Explaining it to TDLR.

This tow yard is the most scandalous tow yard I've ever seen!! The owner supposedly the owner feeds…read morehis ego By holding your vehicle and personal belongings over your head. We called twice on the way there to let him know we were running late and he never said a word. When we get there he told us we have to reschedule so of course my husband was upset and got an attitude. The man finally said because of the attitude he wasn't going to release anything. Made go back the next day.. I feel for the next person..

Thank you to Awesome towing. There was a breakdown of communication with Allstate roadside on a 95…read moredegree day. I paid awesome outright to tow our vehicle to dealership. I had to fight Allstate to get my money refunded and James was very instrumental in the process. He was extremely helpful.

woke up to dead lights at 7am, on a school day. i finally realized I got roadside assistance with…read moremy insurance, initially my insurance quoted the time at 8:41 of ETA, but Awesome towing came at 8am. perfect timing, and he was really prompt before the storm started. Definitely would recommend them every time, and hope my insurance company always connect with them when I need assistance

I bought a used Honda Pilot in Ennis with high mileage. I asked at a local auto parts store what…read moremechanic is top notch in the area. I went to Ed's and had the fluids changed and all other relevant items, as well as the 210,000 mile service, that would allow me to drive from Dallas to Western Massachusetts and beyond. The only thing I did was to replace the spark plugs and change the oil and filter. The cost was affordable at the time, February, 2019. I am back in Dallas and need the serpentine belt replaced. A new belt was put on in September, 2025, so a diagnosis of why the belt came off is what I hope Ed's will be able to answer. So, my experience in 2019 and I hope now, has been pleasant and professional.

Out of town and needed a quick fix on my Honda. They took me in immediately and helped me get on…read morethe road in less than 30 minutes. They were very welcoming and helpful!! I highly recommend!!

Quality work! Cal keeps both of my older vehicles in top running condition…read more His knowledge of diesel engines especially older 7.3s is second to none.

Cal has rebuilt the rear end of my CJ8 and balanced the large tires that no one else could. Always…read morequality work and great communication. You may have to wait for them to get you in because they are always swamped. Thats a sign of a great place. Highly recommend!

Dishonest and no good and will price qooge you !!Don't call this tow company they don't have the…read morecorrect license to even tow vehicles

Great customer service! I was having car issues late at night and they took my call and were there…read moreto help in no time. Rather than just towing my car, they took a look and were able to diagnose the issue and help me fix it, saving me a repair shop visit. Thanks, Arturo!