Took a long time to get my vehicle fixed, and when I went to look at my vehicle the hood would not…read moreclose right. They need people that know what they are doing to get it fixed right and not rush things to get them out of the shop.

WILL NEVER USE THIS COMPANY AGAIN! ---had to get them to put…read morea clip on when I noticed it was missing - after I drove away - the ENTIRE WHEEL WELL FELL OFF WHILE I WAS DRIVING!!!!! --quarter panel didn't align properly and I was told "it's just like that sometimes" --missed several areas that were supposed to be painted and told me to get a paint pen and do it myself --left a drop of paint on my trunk --gas tank door had to be forced open because it was full of tape --was told it was $500 more than they told me on the phone an hour before I arrived at pick up DON'T TRUST YOUR VEHICLES WITH THIS COMPANY!!!! SEE MY GOOGLE REVIEW FOR PIKS

I can't say enough about my experience. They worked closely with me to ensure every detail met my…read moreexpectations, using only OEM parts--which I really appreciated for both quality and peace of mind. This accident went through insurance, so I know it was not easy for them to do. When I picked up my car, it looked fantastic. Not only was the repair great, but the car was also detailed. It honestly felt like I was driving it off the lot again. (I was a former engineer at Honda and this really was a great experience). Highly recommended!

My new Highlander was hit from behind and subsequently pushed into the car in front of me. I took…read moreit to three shops for estimates. After discussing the repairs, heard their quality guarantee and emphasized my expectations, I decided to let Benishek and Will do the repairs. They were all a pleasure to work with: William, Parker and Cindy listened, explained details with me and were always responsive. The repair was AMAZING! Paint quality with NO imperfections, seams lining up to factory specs and all electronics were operating as new. I recommend this shop!!! Thank you Benishek and Will.

They did an amazing job! I took it to the Peoria Heights location. Mike and his team took great…read morecare to repair the damage. I initially met Mike and he did a thorough exam of my car along with photos. He worked up the estimate (6,200$) and said it would take about 21 days. I couldn't get it in for a couple weeks. I dropped it off the morning of my appt. He called every few days to keep me updated on the progress. I also received texts with updates when it went from body to paint and estimated completion date. They finished up a couple days later than promised but due to the holidays (my appt drop off was Dec 21), and weather, it was understandable. Once I picked it up he took me to my car and summarized the repairs. And as a final touch, they washed the car prior to pickup. The lady working the front desk was very friendly and professional as well. They are first rate!!

I had an appointment Monday morning after hitting a deer Sunday. I am from out of town, and I…read morebelieve I worked with Dave (I called to confirm since I thought it was Nick, still a little frazzled). He was extremely nice and helpful. While I couldn't use their service because my car would t be ready in time to drive it home today, I appreciated his honesty, advice, and understanding. As a result, I would recommend them and him in a heartbeat.

Been my choice of body shop for over 20 years. Always get my car back looking great. Great service…read moreand knowledgeable staff. Highly recommend

This shop is awesome! I'm not sure where my review went…read morethat I left on Yelp in 2019 so I'm going to copy and paste it here again: My only choice for bodywork would be Gerber Collision in Peoria! They do an excellent job on my car every time. Their customer service has exceeded my expectations since the first time I've walked in. I was glad to see they kept the same staff that was there prior to Gerber purchasing the location. They know what they're doing and always keep me informed. I've been taking my vehicles to Gerber Collision for 18 years and they've always made my car look great. I highly recommend them! Also, you can tell they are good at what they do because their lot is always full Dawn

I bought a vehicle, a 2023 Chrysler Pacific, from Uftring Weston Chevrolet Cadillac on June 7,…read more2025. My salesman was Chris Goeres. I purchased an extended warranty and the GAP insurance. As I got in my vehicle on Sept. 24 and started it, it didn't turn over. The battery came on and most of the lights, air, and music all started. I then tried to turn off the vehicle to see if maybe that would work but before I could even push the button again, some of the lights, the music, and the air all turned on. The vehicles dashboard display said it was an issue with the transmission and that it was in Drive even though I couldn't even turn the shifter and the vehicle has a feature that won't allow it to be turned off while in drive. I called the dealership and talked to a technician who then transferred me to his manager Steve. I told him also what happened and he told me to try to jump the vehicle even though I expressed my concern that it wasn't the battery. I called my husband and he came and tried jumping the van. Not to my surprise the vehicle didn't start. I called the dealership back and talked to Steve who told me to have the vehicle towed to their service department. I called for Road Side Assistance through my car insurance and the vehicle was picked up and delivered. I was never contacted that my vehicle had been delivered to its destination, by the towing company or by Uftring. After about 2 hours after the vehicle had been picked up I called Uftring trying to find out if my vehicle had actually made it to the dealership. I again talked with the receptionist who could not tell me and informed me that the service department had closed. I was able to call my insurance and found out the vehicle had been delivered. The next day I had not heard anything from the dealership until I was able to take my lunch at 12:20 when I called Weston about my vehicle. It was then that Steve informed me my vehicle had since been towed again to the Uftring Chrysler Dodge Jeep without my knowledge or consent. He even apologized for not asking me more about my vehicle, and said that if he had known it was a Chrysler he wouldn't have told me to have it towed to them. I was told to contact them if they hadn't already, so I called Uftring Chrysler. He informed the technician was as able to start the vehicle and drive it into the shop. On Friday Sept. 26th at 7:54am Aaron sent me a message about what they had found out was going on and the approximate cost. On my bill it said it was my Auxillary Battery and my main battery that needed replaced. I had the usual labor costs and taxes as well. However, I was surprised to see a towing charge. I asked about it and was told it was a charge I would have to discuss with Uftring Weston. I also asked about why this was something I had to pay for when I had only bought the vehicle 3 months prior. He informed me that batteries are not apart of warranties usually but to reach out to Weston to see if they could assist in this area. On Friday Sept. 26 at 11:18am I called Uftring Weston and left a voicemail for Steve. I called again at the end of the school day at 3:37pm to talk to Steve since I hadn't heard anything yet. Again I got his voicemail and left another message. At 5:13pm I called Uftring Weston again and still no answer from Steve so I left another message. At 5:42pm I called again and the service department was closed. I asked the receptionist to let Steve know that I would be arriving as soon as possible to speak with him in person. At home I gathered all of my paperwork from the purchase on my vehicle. Going through that paperwork I have found an almost 3,000 mile difference on the vehicle on the date of purchase. The extended warranty that I purchased has towing covered up to $175 and/or 50 miles. I remember my salesman telling me that the vehicles that are on the corner of War Memorial and University are vehicles that they CAN'T sell to the public.

After leaving the first review. The service manager called me to see what could be done to make it…read moreright. I appreciate the call and have thus increased my review to 3 stars