Absolutely the best body shop in Peoria Illinois. They take tremendous pride in there work…read more Stopped by yesterday for them to look at a scratch on my vehicle and they fixed the scratches for free. I offered to pay and Brian fixed the scratches for free. Absolutely a great body shop- highly recommend Paint Creations.

Black Avalon with several dinks and scratches. Their results were an excellent repair and refinish…read more It looks like a new car! Even with a metallic black finish. Absolutely the best in our area.

I can't say enough about my experience. They worked closely with me to ensure every detail met my…read moreexpectations, using only OEM parts--which I really appreciated for both quality and peace of mind. This accident went through insurance, so I know it was not easy for them to do. When I picked up my car, it looked fantastic. Not only was the repair great, but the car was also detailed. It honestly felt like I was driving it off the lot again. (I was a former engineer at Honda and this really was a great experience). Highly recommended!

My new Highlander was hit from behind and subsequently pushed into the car in front of me. I took…read moreit to three shops for estimates. After discussing the repairs, heard their quality guarantee and emphasized my expectations, I decided to let Benishek and Will do the repairs. They were all a pleasure to work with: William, Parker and Cindy listened, explained details with me and were always responsive. The repair was AMAZING! Paint quality with NO imperfections, seams lining up to factory specs and all electronics were operating as new. I recommend this shop!!! Thank you Benishek and Will.

They did an amazing job! I took it to the Peoria Heights location. Mike and his team took great…read morecare to repair the damage. I initially met Mike and he did a thorough exam of my car along with photos. He worked up the estimate (6,200$) and said it would take about 21 days. I couldn't get it in for a couple weeks. I dropped it off the morning of my appt. He called every few days to keep me updated on the progress. I also received texts with updates when it went from body to paint and estimated completion date. They finished up a couple days later than promised but due to the holidays (my appt drop off was Dec 21), and weather, it was understandable. Once I picked it up he took me to my car and summarized the repairs. And as a final touch, they washed the car prior to pickup. The lady working the front desk was very friendly and professional as well. They are first rate!!

I had an appointment Monday morning after hitting a deer Sunday. I am from out of town, and I…read morebelieve I worked with Dave (I called to confirm since I thought it was Nick, still a little frazzled). He was extremely nice and helpful. While I couldn't use their service because my car would t be ready in time to drive it home today, I appreciated his honesty, advice, and understanding. As a result, I would recommend them and him in a heartbeat.

First, I would like to say the staff makes you feel at home. They took good care of my vehicle. I…read morewent there to get my bumper fixed. The bumper turned out amazing. just as new as when I first brought the vehicle off the showroom floor ! Chad communicated with me well about my vehicle and the updates you can tell he takes his job very serious. He was very professional. I recommend this place 10 out of 10 'if you want your car to be just as new as you brought it... The staff were very educational and experienced when it came to fixing on my vehicle. I really appreciate the help and now I'm back rolling.

Took a long time to get my vehicle fixed, and when I went to look at my vehicle the hood would not…read moreclose right. They need people that know what they are doing to get it fixed right and not rush things to get them out of the shop.

Very Friendly, quick results. Truck Looks like new again. Great place to get your car or truck…read morerepaired. Price was fair and Progressive Recommended them as well.

From the owner: Caliber Collision is your trusted choice for auto body repair in Peoria, IL. Recognized as an I-CAR…read moreGold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 8013 Knoxville Ave, Peoria, IL 61615 off W Pioneer Pkwy near IL-6--just minutes from Bradley University and Northwoods Mall--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Dunlap, Peoria Heights, West Peoria, Morton, and Washington. Trust Caliber to Restore the Rhythm of Your Life®.

Fixed my daughter's brand new Nissan Kix - $14,000 in damage from exterior to frame and under…read morecarriage ALOT of damage (it wasn't her fault!) and they did an EXCELLENT job, looks just as it did the day we bought it! Super friendly owners; all around a great experience! 5 star ++++++

From the owner: Providing quality body work and superior customer service for more than 30 years. Call today to…read morereceive a free estimate and get your vehicle back on the road fast. We use environmentally friendly water-based paint. We also do aluminum repairs. Phillips auto body is the greater peoria area's leader in collision repair. Call today.

No stars at all. Do not bring your car to these people unless you don't ever want it back and you…read moreenjoy being continuously lied to and then blamed for their lack of ability to ... fix cars. Perhaps they should look into a different line of work - I'm thinking lying to people and stealing their money in a traveling carnival.

Sam Leman BMW. I can not say enough good things about this dealership. When I bought my car I was…read moretold I could get my car washed whenever I needed to and if I needed any help just stop by. Many dealerships say anything to get you to buy thier cars and promise the moon. I have had my car washed several times and all I had to do was stop bye and ask. But the one thing that impressed me the most is the continued service they provide. When I could not figure out somethin on my car in conjunction my phone I asked if they had any idea's and could they help. A young man named Alex was more than happy to help and fixed all the problems that I had even though they were operator problems and not the fault of the car. I will come back to trade my car in here when I decide I need another car. Great people to work with and very honest. Thank you

Have purchased several vehicles from them. Have always found the service outstanding and a very…read morefair price. They are truly concerned about taking care of their customers. Top notch sales department

I took my vehicle here after a hit-and-run because my insurance company recommended this shop. They…read morewere friendly in the beginning, so I trusted them with my vehicle and expected the job to be done correctly. That trust was a mistake. After 14 days, I was told my vehicle was ready for pickup because my rental coverage had ended. When I arrived, I immediately noticed missing clips and unfinished work. I had to sit there while they tried to fix it, only to be told they didn't even have the correct clips and would have to order them. I took my vehicle home, and later that evening, when the sun was going down, I noticed more damage that hadn't been repaired. So I brought it back the next morning. That's when the customer service went downhill fast. I calmly explained to the same employee who had been helping me from the beginning that I had found damage that was still there. Her attitude completely changed. I was basically told, "They told us to fix the door, so that's all we did. You have to go through the insurance company to get the rest fixed." If that's all they were authorized to repair, why wasn't that explained to me before I was told my vehicle was ready? Why did I have to discover the unfinished repairs myself? At the end of the day, I was given a vehicle that I had to inspect myself to find obvious issues with the work. Then, when I brought those issues to their attention, the attitude I received was completely different. I would never bring another vehicle here. Being recommended by an insurance company does not mean you should automatically trust the shop to do a good job. If you use this place, inspect your vehicle extremely carefully before leaving the property. My experience was frustrating, the communication was poor, and the way my concerns were handled was unacceptable. I expected a professional body shop. I got an experience I wouldn't repeat.

Was able to make appointment to get in fairly quickly and service was done promptly. Very reasonableread more

I had 4 small dents near the deivers door handle. 3 came out rather quickly and the fourth was a…read morelittle more difficult but he worked on i until it was gone. He completed the work while I waited. I was VERY pleased with the outcome.

Our whole rear window blew out in a bad storm so we couldn't drive the car. They first told us they…read morecould get the glass and install it in 3 days. Called back telling us it would be 11 days. Came to install and it was totally the wrong glass. Tinted, no antenna, etc. The representative did not apologize and was uncaring. Acted like it was no big deal that we were without a car for another 10 days. We called another glass company who said they could get glass in 4 days and knew immediately the correct glass needed. We had used Glass America 2 weeks earlier on our work van rear window and they installed the glass crooked. Very incompetent staff. Will never use them again!

fast work. Poor explanation when it came to payment. Was told that it would be a certain amount and…read moreit ended up being $500 more the day of. They were very rude about the poor explanation on their part. Will never go back.