Officially coming to Ventura's for all future repairs & service. My car door handle fell off and I…read moreneeded it fixed.. Kathy was incredibly sweet & Tim fixed my handle within 5 minutes, completely free of charge. I felt like family! Cannot recommend this place enough. Thank y'all!!

I was rear ended while driving one day. Took my less than one year old VW GTI to them and they…read morefixed it up perfectly. The whole process was very easy. Staff were friendly. While I had it there I also got a clear bra put on. Would definitely recommend for anyone, especially VW owners to bring their vehicles here for work.

Other than having to wait for a long time because they didn't seem to have my policy on hand or had…read moretrouble finding it and then getting payment from the insurance company, they did a professional job and were very transparent. Thanks!

I have a new Audi S6 that got rear ended at a stop light. I called the sales manager at Audi and…read morethey told me there was only 1 shop to take my car and it was Ben at Unique. He said they do all top end vehicles in Salt Lake. I called Ben on his cell phone (in error) and he spoke to me for an hour. A month later, he fought for me every day with insurance and his guys did amazing work on my Audi. Ben invited me to stop often to see the progress. While I didn't know this shop, I have been around this industry for 30 years. Ben at Unique is the best shop in Utah for any top end auto needing repairs. My S6 looks absolutely unbelievable and he detailed the heck out of it prior to giving it back. This shop will be my body shop in Utah. PERIOD.

I had a great experience at this shop. I only spent $100 to fix the gap in my front bumper, while…read moreother places--including a Toyota dealership--quoted me $300-$400 for the same issue. It turns out the problem was just a bracket, and they accurately diagnosed it right away. The team here is very professional and honest. They didn't try to upsell me or suggest unnecessary repairs. Instead, they quickly identified the exact problem and fixed it at a very reasonable price. Highly recommend this place if you're looking for trustworthy and skilled service!

Great dealing with Johnathan and the crew over there. The service was 5 The quality i will give 4.5…read more due to a couple things I found after we were done. The good! 1. The silver metallic paint on my 2016 Mustang is not easily matched. They did a superb job painting all panels (both fenders,new bumper and hood) The shine and sheen are correct. 2. The wheel was refreshed by a guy they had come in, and he got it wrong both times. Johnathan was so good in getting a brand new wheel quickly. 3. I was dealing with a third part who was paying out of pocket to repair my car and the Valet team did an amazing job on dealing with the paperwork! 4. They did a super job detailing the vehicle before I got it back. The not so good. 1.The headlights were both replaced and they failed to adjust them. When I drove home they were pointing in completely different directions and not even close to correctly. 2. The bumper assembly was replaced and they didn't detail before painting. There are literally tabs and rough mold markings on the ends that should have been ground before painting. Small detail to some people but noticed by me. 3. Overspray on the windshield and gasket...should have been caught while detailing Overall as I said a 4.5. If heaven forbid I ever need another body shop, Valet will be my choice!

I had the fortune to meet Robert when I walked into the shop. He was so kind, helped me check the…read moreissue with the sunroof, and fixed for me within 10 min!!! I can't thank him enough and I appreciate that I live in an area with such a nice shop near me. Thank you!!!!

I've had my car in this shop before. After the service and care I received the first time, I…read moreinsisted I would not take my car anywhere else. Jim explained everything that was needed, line by line, and kept me updated on additional repairs that were needed, once they got into the work. My car requires a three stage paint job and it came out beautiful both times. The guys in the body shop and the painter are top notch! Thanks Jim, and the crew up front and in the back. Great work.

I called in about a week ago to inquire if they were able to install hood pins on a carbon fiber…read morehood. I was told that this wouldn't be a problem, was quoted a rough price of $100-$150, and told they had availability on 4/11. I waited until then, and my wife and I took work off to get the car there in the morning. Once there, we were reassured with the price and their ability to do the job. Unfortunately at the end of the day I was notified that the job would delay another day. At the very least they communicated this with me. On 4/12 about 2pm I recieved another call informing me that the job hasn't been completed because the business owner jeff saw what they were doing and yelled at the entire team that they don't do jobs like this anymore (despite the fact that the shop has done similar jobs in the past). So my wife and I had to take work off again to pick up a car that hadn't been touched. Surely this could have been handled better by the Jeff the business owner. Perhaps a call from himself explaining the miscommunication with his team, offering even a small credit for a future job, make contact with another shop and get info on their availability and prices, heck even a $10 bill for all my wasted gas. But no, nothing at all except to have a manager call me and basically say to come pick up my car. I didn't have my car for two days, took work off twice, and have nothing to show for it except a dirty car that was left out in the snow. While I'm sure I'd be frustrated either way, this was an opportunity to earn a customer, not lose one. Jeff lost my business today, and I have a feeling he doesn't even care, which means Roses auto at best is an unprofessional business with an owner that doesn't care about customers. I already had another car lined up to take to them for some extensive body work, but I will obviously be taking my business to a shop that at the very least respects it's customers and I suggest everyone else do the same

Very friendly and helpful! Looked at my car and was able to tell me what was needed to fix some of…read morescratches / dents. Even though I opted not to fix, they managed to get some paint that got stuck in my cladding so that was awesome.

The people here feel like family. And I never feel I'm being taken advantage of. I've brought my…read morecamper in twice and always feel the pricing is fair and the work is great. I was pleasantly surprised when I picked up my truck and camper this time and saw they had cleaned my truck inside and out! I'm feeling so fortunate to have found an honest business I can rely on.

from getting an appointment until driving it away, everything was great. The price was right too…read more They had an opportunity to rip me off if they were that kind of operation. Highest quality repairs , reasonable price, honest, and great customer service. Amazing experience as far as getting your vehicle fixed.

It was easy to schedule an appointment, Chris and his team are very friendly and did a fantastic…read morejob. I loved the text message keeping me in the loop and my car was ready before promised! I recommend them to everyone that needs body work done!

We stopped in last week to get an estimate for repairing our vehicle after we rear-ended another…read morecar, causing a few thousand dollars damage to the other car and resulting in bumper scratches and apparent asymmetry around the headlight on ours. Manager Danny evaluated our car and noted the scratches were minor, but would be expensive to repair and, just using his fist on the plastic part of the bumper, completely fixed the asymmetry around the headlight - after that, even a with a close look at the front end, the damage was virtually invisible. He also carefully inspected under the hood and front end with a flashlight and said he could not see any evidence of structural damage - bottom line: due to the damage to the other car, we were expecting and ready for a big bill to fix ours - Danny not only fixed the most visible result of the accident for no charge, he talked us out of doing more repairs and saved us a bundle. That is integrity! If we ever have another need (hopefully not), this will be our "go to" shop and we'll ask for Danny!

Smithy's repaired my rusty fender and patched up some holes where my badges used to be. It looks…read morevery professional and the associates there are very friendly and personable. I highly recommend!

I came in to the shop because my brakes were making an insane sound. i literally know nothing about…read morecars so i was apprehensive about going to get it checked out, but Godwin and his crew were amazing!! They were so kind and explained everything that was going on with my car. i could tell they are trustworthy and passionate about getting the job done right (and at an affordable price) will definitely be back for all future car needs!