I came here about a year ago to have them install some body accessories. When one of the clips…read morecame out a year later, they really took care of me - they fixed the issue, did some small touchups for me and even washed it. This is the kind of service that sets a small business apart. I hope to never need a body shop again, but, if I do, this is 100% the place I'll go.

I had an issue where my bumper was coming off, and I was afraid I would have to replace it for a…read morecouple thousand dollars. I went to Schneider after the dealership told me that was my only option. I chose Schneider because they do body work, unlike most shops nearby. The people at Schneider looked at my car, popped the bumper back into place, and gave me the little part that was missing, all for free. These are good people! I will definitely go back.

My car looked amazing after they fixed it and I was so happy to get it back fully charged, washed…read moreand even the inside was cleaned. They also got it done two days earlier than expected. I'm very happy with this place and definitely recommend it.

My insurance suggested Unique Auto Body after I got into a little fender bender. I'm sure happy…read morethey did! The team were so nice to work with, and they completed my repairs earlier than expected. Nate was awesome and went over what repairs were made. I would highly recommend the South Jordan location. I went to the Midvale location and the customer service there was horrible, except Justin. He was the ONLY one there who offered to help me. Maybe because I am an elderly woman? South Jordan was a totally different experience. They were friendly and helpful the minute I walked into their office! Thank you Unique South Jordan!

I called in about a week ago to inquire if they were able to install hood pins on a carbon fiber…read morehood. I was told that this wouldn't be a problem, was quoted a rough price of $100-$150, and told they had availability on 4/11. I waited until then, and my wife and I took work off to get the car there in the morning. Once there, we were reassured with the price and their ability to do the job. Unfortunately at the end of the day I was notified that the job would delay another day. At the very least they communicated this with me. On 4/12 about 2pm I recieved another call informing me that the job hasn't been completed because the business owner jeff saw what they were doing and yelled at the entire team that they don't do jobs like this anymore (despite the fact that the shop has done similar jobs in the past). So my wife and I had to take work off again to pick up a car that hadn't been touched. Surely this could have been handled better by the Jeff the business owner. Perhaps a call from himself explaining the miscommunication with his team, offering even a small credit for a future job, make contact with another shop and get info on their availability and prices, heck even a $10 bill for all my wasted gas. But no, nothing at all except to have a manager call me and basically say to come pick up my car. I didn't have my car for two days, took work off twice, and have nothing to show for it except a dirty car that was left out in the snow. While I'm sure I'd be frustrated either way, this was an opportunity to earn a customer, not lose one. Jeff lost my business today, and I have a feeling he doesn't even care, which means Roses auto at best is an unprofessional business with an owner that doesn't care about customers. I already had another car lined up to take to them for some extensive body work, but I will obviously be taking my business to a shop that at the very least respects it's customers and I suggest everyone else do the same

Very friendly and helpful! Looked at my car and was able to tell me what was needed to fix some of…read morescratches / dents. Even though I opted not to fix, they managed to get some paint that got stuck in my cladding so that was awesome.

Really nice staff at the front desk and Matt the estimator was a genuinely nice dude. Pretty pricey…read moreestimate was the only disappointment.

One of the worst body shops in utah, He does not know what he is doing, he is also really rude and…read moreprice is so much, i recomend to never come here

I had a great experience at this shop. I only spent $100 to fix the gap in my front bumper, while…read moreother places--including a Toyota dealership--quoted me $300-$400 for the same issue. It turns out the problem was just a bracket, and they accurately diagnosed it right away. The team here is very professional and honest. They didn't try to upsell me or suggest unnecessary repairs. Instead, they quickly identified the exact problem and fixed it at a very reasonable price. Highly recommend this place if you're looking for trustworthy and skilled service!

Great dealing with Johnathan and the crew over there. The service was 5 The quality i will give 4.5…read more due to a couple things I found after we were done. The good! 1. The silver metallic paint on my 2016 Mustang is not easily matched. They did a superb job painting all panels (both fenders,new bumper and hood) The shine and sheen are correct. 2. The wheel was refreshed by a guy they had come in, and he got it wrong both times. Johnathan was so good in getting a brand new wheel quickly. 3. I was dealing with a third part who was paying out of pocket to repair my car and the Valet team did an amazing job on dealing with the paperwork! 4. They did a super job detailing the vehicle before I got it back. The not so good. 1.The headlights were both replaced and they failed to adjust them. When I drove home they were pointing in completely different directions and not even close to correctly. 2. The bumper assembly was replaced and they didn't detail before painting. There are literally tabs and rough mold markings on the ends that should have been ground before painting. Small detail to some people but noticed by me. 3. Overspray on the windshield and gasket...should have been caught while detailing Overall as I said a 4.5. If heaven forbid I ever need another body shop, Valet will be my choice!

Rob at Russ's is amazing- he is so kind and caring and just knows how to make your day. The quality…read moreand value is definitely there! Free estimates and truly honest' Highly recommend!

I very highly recommend Russ's Bodyworks! High quality workmanship, great prices, and fantastic…read morecustomer service.

UPDATE: I originally left a review regarding our experience,…read moreand the company responded by denying responsibility and providing explanations that do not match the evidence we have. Apparently this is typical behavior though, for them. Our vehicle was brand new. After service, the vehicle developed issues that did not exist beforehand. It was also returned with scratches and damage that were not present when it was dropped off. What is most frustrating is that I specifically requested footage of the vehicle while it was in their possession, including footage of the work being performed. To date, that footage has not been provided. Instead, we have received explanations * that were CHAT GPT generated* that do not address the evidence and concerns we raised. When we took the car back, I have video footage of women coming out and taking pictures of the entire car after I asked for video footage to be preserved as a way for them to cover up their tracks. Since posting my original review, I have reviewed other customer experiences and noticed a concerning pattern. In our case, we have a recorded phone call in which a man acknowledged the damage and discussed repairing it. ( For clarity, the recorded call was not a hidden conversation. The company rep was standing outside speaking with my man while he was actively on the phone with me. My man called me to discuss when I would be able to pick up the vehicle. Rather than ending the call, I remained on the line and began recording. The man was fully aware that my significant other was engaged in a phone conversation and continued speaking about the vehicle and the damage while the call was ongoing. He full on, took responsibility And he said that he was going to fix the car. ) As a result, the statements made during that conversation were captured on the recording, including acknowledgments regarding the damage and discussions about repairing it.) We also have photographs, video footage, and witness statements regarding concerns we observed at the business. Additionally, I retained a private investigator to observe the business and document conditions independently. The issue for us is not just the damage itself. Mistakes happen. It is the refusal to take responsibility publicly after the fact while simultaneously failing to provide the footage that was requested. They fixed the scratch after getting grilled. That is the issue. according to other statements and reviews... they do alot worse then how they treated us. Our vehicle entered the shop without these issues and left with them. That is the simple reality of what occurred. I want to spread the word because unless you know what you're talking about, they will treat you very poorly. And try to cheat you out of things, they also, it will give back your car....Worse than when it went in. At this point, we are preserving all evidence and documentation related to this matter. If they choose to bite back with another lie.... i'll see you in court. Its my job. Im happy to bite back legally as I already am prepared and prepped. And i'm coming with videos and photographs and recorded conversations, customer reviews and other customer witness statements ( people that I don't even know) The evidence speaks for itself. They probably have a lot of people( their friends) who will back them up The bad reviews and what happened to these different people speaks much louder because it's a pattern of behavior. These people I didn't even know and they had similar.If not exact situations, just different car parts Anyone considering this business should carefully review all available customer feedback and make an informed decision for themselves. We stand by our experience and the evidence we have collected. We have documentation, recordings, witnesses, photographs, and video evidence supporting our concerns.

Excellent Service. Very friendly and Good fair price for car maintenance. Definitely recommend it!.read more

Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.