If it would be possible to give this place negative 5 stars I would do so immediately. Visited from out of town this afternoon and since we will be heading out of state, my girlfriend was taking photos of a few bottles of wine she wanted to be sent to us at a later time as we couldn't fit anything else in our luggage. Out of nowhere the old man who works here grabbed my girlfriends iPhone and proceeds to ask if that is a camera and then returns the iPhone saying there are no pictures allowed. Ok, maybe if they had a sign that mentioned this that would be something, but to just grab at a customers personal belongings is completely inappropriate!! Obviously put off by the old man, we leave the store. Old man "no photo" then proceeds to follow us in his vehicle to the other store we are shopping at nearby. When we finish up in that store, upon walking outside, Watertown PD is waiting for us to explain ourselves (great use of the police departments time!!!). The officer extremely understanding and apologetic and the ladies who work at Calico were extremely nice, but the crazy old man left us with such a bad experience, we will NEVER be back here! It's quite unfortunate actually as we were looking forward to many shipments of their wine. Maybe it's time crazy old man be put in a home for the old folks!!!!! UPDATE- After a lengthy email dialogue with the owner of Calico Cottage, I can now say that this experience has been, bar none, the worst customer service/retail experience I have ever encountered in my life!!!! In my opinion, not only were the owners unwilling to offer a sincere apology for getting physical with my girlfriend, they also basically placed the blame on us. Horrible, Horrible customer service!!! You've all been warned!!! read more

I hosted a wine tasting party at Calico Cottage this afternoon for several of my girlfriends. What fun!! We had a blast sampling different varieties of wine and browsing through the unique gift items that Calico Cottage has to offer. Edna and her staff were so kind and very generous with the horderves that came with the party. I would very much recommend having an event like this or even just stopping in and checking it out. They don't pressure you into buying anything, just a fun relaxing place...but if you do want to shop, the prices are quite reasonable! read more