I've had State Farm insurance for years and switched to Amanda McGinty's office when we moved from…read moreColorado to South Carolina. I've been consistently pleased with the customer service I've received from everyone in Amanda's office. They are always polite, helpful, and knowledgeable. I highly recommend them!

Amazing customer help and service. Was able to help me get my insurance much cheaper and better…read morethan the leading lizard competitor

Johnny and his staff has always been great and unlike anyone I've done business with…read more Halie just went above and beyond to help me in a situation with my finance company and now I don't have to worry about a thing. I cant recommending doing business with them enough!

I have really enjoyed having Johnny Harvin as my State Farm Agent. Every time I have ever had a…read morequestion or concern regarding my policies, he or his staff has always taken care of me and my family. They are always so inviting and feels more like a family owned business than a corporation. They are so educating and knowledgeable about my policies. I would recommend him to anyone because I know he has my best interests at heart.

David Watt was amazing. Worked hard to try and help me with my budget the best way possible…read more Sheldon actually came out said hello and said it was nice to see me... it's nice knowing that a business owner will take the time to greet you... highly recommended

Like a good neighbor, State Farm is there......except if you have had an insurance claim in the…read morepast. Was looking for a homeowners policy for a second property, because I had a homeowners claim when my A/C units flooded my dining room three years ago they would not underwrite a policy. I had thought that paying an insurance premium was so that when the unexpected occurred you would be covered. Well good news is that you are, the bad news is that insurer's will not cover you in the future. Very disappointing!

The team at Powdersville Insurance have been great to work with over these many years. They are…read moreeasy to contact, super helpful, prompt with quotes and always have a smile in their voice.

From the owner: At Powdersville Insurance Agency, our mission is to present every client with the best choice of…read morepolicies from the best companies that will provide the most protection from any risk or loss you, your family, or your business may experience.

To start out a satisfied customer, to dissatisfied customer wasn't good…read more. A customer should always have some type of grace if they've been an exceptional driver for decades... you suggest snap shot for savings, but, after explaining we're dealing with dragster on Interstate and local streets in Memphis TN... yet I'm punished because of other drivers... and, my rates increase way above my limit.

The service from corporate is horrible! I'm a 66 year old man who has had this company for both…read morehome and auto, I sold my home to downsize to 1/4 the sq foot and 5 miles door to door and the company more than doubled the cost of the coverage! Now in another effort to downsize I sold my second car and was told my premiums would go down yet instead they went up! After more than an hour on the phone and 3 agents was quoted and given a " quote number " to make today and the person I spoke to said "oh oh" the quote was in your sons yet they already have all my information and he dosent have insurance with them in another state! So the quote and promised quote number went out the window and adding insult to injury they said they planned to raise me again since I have no bundle policy!

Excellent customer service. Yenny saved me over $50 per month verses Progressive with a $500 lower…read moredeductible.

Ashley was able to help me very clearly and efficiently to get a new quote on my cars and then for…read moremy homeowner's insurance. We meticulously compared my coverage for both auto and home policies, ensuring an apples-to-apples comparison of coverages and deductibles. Ultimately, State Farm was able to reduce my 6-month auto insurance policy by $800 and my annual homeowner's policy by $300... Please note that most of State Farm's coverages were BETTER than what Progr****** had offered me. Ashley quickly and easily helped me input my data for various policy coverages and arranged for my homeowner's policy to go through my mortgage escrow. She even helped identify that my homeowner's policy was FOR THE WRONG FLOOR PLAN of house. We got everything fixed, all discounts applied, and all coverages purchased in a short 30 minute phone call (I expected 45 minutes or longer). Thank you so much for being polite and helpful. --- IN CONTRAST... what's below is about my OLD Progr****** agent who works with "Principle Insurance Services" who has taken hasn't yet replied in over a week to my email calling out their false quote - backstory - I had them quote a new rate for selling one an M2 and buying an M4. That quote was supposedly a $400 reduction in my premium. In reality, changing cars raised the price by $1000. I cited this misquote, offered to find insurance elsewhere if they couldn't fix it, and they've ghosted me. Do not trust Elizabeth Clark or Principle Insurance Services. ----- Definitely DO TRUST Ashley Person from Michael Robson's Agency. Thanks!

Jimmy's State Farm office has covered our home and autos for decades with all claims settled…read morequickly!

I'll preface this by saying that I've made multiple attempts to resolve this with Jimmy Boling's…read moreoffice. I don't think I've ever made a post like this, but I was told that "there is no recourse" and that "Jimmy is on vacation for quite some time". I asked to speak to corporate or the regional office and was told that the decision had already been made. I asked to have my current bill paused until I could speak to Jimmy when he gets back and was told that if I don't pay the full amount due in the mean time I could have my insurance cancelled. The short version: Since January 2024, my insurance has gone from $79.51 per month to $193.80 per month. I have had zero collisions, tickets, or other issues since 2021. In fact, during that time, I also trusted them with my homeowners insurance and joined their "safe driving monitor" discount program. The long version: In February my premium went up to $112 per month with no explanation. I called the office and spoke to Tracy (very professional). I learned that this increase was from my multicar discount being lost as well as some sort of "rate hike across the board" (I know other State Farm customers whose bills didnt go up...). I didn't like this but I was prepared to absorb that increase just to avoid the hassle of shopping for insurance. However, my March bill just came and my premium is now $193.80 per month.. more than double my initial monthly cost. I called the office and was ultimately told that it was due to a crash in 2021 (I hit a deer that jumped into the road). This incident was resulted in a claim (bumper and radiator) and my rates never went up from it until now. I was never cited or found at fault. Just a simple deer jumping onto the road. I was told that the office "just noticed that I was still getting the safe driver discount". It should be noted that by their own admission, their "safe driver discount" recycles every 3 years anyways. I was also told that I "came out on top" by getting a discount when I shouldn't have been.....but in reality I wouldn't have lost the discount for a no fault accident anyways. Regardless, I'm not sure that paying an extra $114 per month counts as winning in anyones book. I can think of no better way to lose a customer than to double a monthly bill without explanation and basically tell them to deal with it. Losing my business might not matter but maybe a few people reading this review will steer clear and save themselves similar problems. Basically this isn't the State Farm we grew up with.. Steer clear.