We've been a customer of Mr. Kang, and Allstate, for many years. I can't get through to talk to…read moreanyone at his office on the phone. Allstate's call system is an even bigger joke (it hangs up when transferring calls). I called in a claim. They never assigned an adjuster. After two days, I talked to someone in scheduling who said that no one contacted the department to schedule an adjuster. We've been left with a very dangerous situation and no help from Allstate. I finally worked around the system to find out that the event is not covered and I will have to take care of it myself. The fact that we have to take care of it ourselves is not the issue (it's in the policy). The issue is that you will never be able to talk to anyone at Allstate with their terrible phone system. Find an insurance agency you can actually talk to before calling Allstate.

I am so happy I found this agency. Everyone in the office is extremely helpful and prompt about…read moregetting the things I need to me in a timely fashion. Plus someone always answers the phone, and emails get replies back fast too! These seem like simple tasks, but after having insurance other places, the service here is noticeably better! Stephen is great to work with as well, so if you're in the market for a new agency- I would recommend working with this one.

Rosie Milam is the best! Kind! Intelligent and up to date with everything to do with auto…read moreinsurance. She's been my agent for years. Highly recommended

From the owner: With over 20 years of experience in the insurance industry, Grant Sims, your local insurance agent…read morein Greenville, SC, is dedicated to providing personalized insurance solutions that meet the unique needs of individuals and families. Before establishing his local office, Grant honed his expertise as a manager in the insurance industry, building a strong foundation in customer service and insurance solutions. Grant’s commitment to the community is evident through his active involvement in organizations such as the Kiwanis Club of Mauldin, Meals on Wheels, Honor Flight, Special Olympics, and the American Cancer Society. His dedication to service has earned him recognition, including the Small Business of the Year and Outstanding Service Award by the Mauldin Chamber. From his Greenville office, Grant proudly serves clients in South Carolina, North Carolina, and Georgia. He specializes in creating tailored insurance plans that offer comprehensive protection, including Auto Insurance, Home Insurance, Renters Insurance, Boat Insurance, and RV Insurance. Additional offerings include specialized coverage such as Flood Insurance, Jewelry Insurance, Pet Insurance, Property Insurance, and Transport/Travel Trailer Insurance.