We needed tile repaired in our kitchen due to a water leak. After months of trying to coordinate…read morewith our original tile man, I decided to search for another company. Based on Yelp reviews, I called this company for an estimate and inquired if they did tile repair. Jacqueline assisted me with setting up an appointment time (the very next day, by the way). She was empathetic, helpful, soft spoken and professional. David arrived on time and was very helpful in determining what work needed to be done to complete the repair. We set a date for repair and David and Louis arrived as scheduled and on time. They protected my entire kitchen area with plastic and began the work. Louis is very skilled and prepped the floor as needed. He was also pleasant and helpful and explained the repair process to us. Even though I knew the name/color of the original grout, David still brought a sample book just to be sure it was correct. It's about the quality of work - and who wants to get it wrong? Once the floor was prepped and the replacement tile installed, he said he would return in a few hours in order for everything to dry before he grouted the area. Both Louis and David returned in a few hours, as promised and completed the job. If you were not aware of where the repair originated on my kitchen floor, I challenge you to find the repair area. It's that good. David has an impeccable work ethic. If you are searching for a professional for tile repair, look no further. I would not hesitate to use and recommend A & A Flooring Specialist for all of your flooring needs. I'm only disappointed that I did not choose A & A Flooring when my original tile floor was installed - but now I know. Another easy feature is they emailed an invoice to me where I had the option of paying the invoice using a secure link they provided. They also accept checks if you prefer that option as well.

In today's times when most people are out for themselves or just plain taking advantage of folks…read moreit's refreshing to meet people who are genuine in their professionalism, product of work, and care for others. I just decided to move to the high desert and become an adult that wanted to give it a try at home ownership. I'm single mother doing the best i can to provide for my children and give us all what i felt in I would have liked growing up. We all know that sometimes a single women is a good target to take advantage of but from the time i spoke with Jacqueline i knew God sent me an angel. From our first meeting i never once had a feeling that i was going to have a problem with the process of finding a flooring and being charged an arm and a leg. (13 yrs of my line of work I'm a pretty good people reader) Jackie took the time to help me find a floor that she says is not a customary pick of most people from the high desert ( blame my mom for that) but once the floor was found the work began. I was kept abreast on every aspect of work that need to be done. Jackie is the type of person who like to speak with you eye to eye so there is no misunderstanding of what is being said. I found out that my island wasn't secure to the floor the foundation needed some TLC and the cabinets were seating on tile that has previously been layed. I wanted to cry because i saved up money but not enough for all the things that can come to light. Thankfully, all issues were taken care of within the company, her husband David is a mircale worker. The walk through and guidance of base boards and grout to pick out was trully appericated. I HATE TO SHOP, if it was up to me jackie could have picked everything, but with her patience she was able to get me to see things in another light. I can't express enough how gracious she was to me. By the end of the job I was in tears and overwhelmed with the sincerity and kindness affored to me by this company. I honestly don't feel i was taken advantage of or misguided. I will forever use A&A flooring for any upcoming work, which is a lot. I truly love my floors and the people i met. You want outstanding work with no stress give Mrs. Jacqueline a call you won't regret it; and if you regret it it's your fault ; )

Charles and Charles Jr are great! Great quality and price. Did a wonderful job, showed up when they…read moresaid and worked the weekend on top of that. Good job guys.

My husband and I recently bought a house that needed new flooring and tile replacement on the…read morefireplace. We agreed on tile that looks like wood. After 3-4 bids my husband decided to get just one more from California Carpets and More. I'm so glad we did! Mark came out to bring samples, measure and give us a time frame. His crew came out and installed on time. They did a beautiful job! They were professional, courteous and cleaned up after each day! We were impressed and appreciated them. We love our new floors and fireplace!

We just moved back to the area and our home had some issues with the flooring. They instantly…read moreidentified that there was most likely no moisture barrier and that the floor smelled of mildew. In total we had 4 quotes for the flooring and theirs was best for the quality we wanted. We also needed some electrical work done and they again beat the rest of the quotes that we had gotten. Today they came and did both flooring and electrical all in the same day. They were great about communicating with me when they were picking up supplies and they were very respectful and kind the entire time they were here. Would recommend them to any of my family and friends. Will very likely be back in the future for more work!

Avoid This Contractor - Unprofessional and Poor Quality Work…read more We hired Mike and his team for a full kitchen renovation after speaking with multiple contractors, ultimately choosing him because his quote was a few thousand dollars less. Unfortunately, this decision ended up costing us much more in stress, time, and additional expenses due to the poor quality of work and overall unprofessionalism. The project began immediately after Thanksgiving, and we were initially told it would take one to two weeks to complete. Instead, it dragged on for months, finally wrapping up at the end of February. While the bulk of the work was completed within the first few weeks, many key aspects were done incorrectly. Among the biggest issues: * Most of our cabinets were crooked * Our garbage bin pull-out did not function at all * The sink was improperly not properly sealed We brought these concerns to Mike's attention multiple times, but rather than taking accountability, he consistently shifted the blame--on the holidays, the vendors, or even our own kitchen layout. Instead of addressing the problems with professionalism, every discussion became an argument where he tried to justify the mistakes rather than correct them. On top of that, there were constant delays and last-minute schedule changes, making the entire process incredibly frustrating. Mike would frequently commit to a specific date or time, only to either cancel last minute or show up hours late without notice. There were multiple instances where we rearranged our schedules and canceled personal plans to accommodate his timeline, only for him to either not show up or notify us at the last minute that he'd be delayed by several hours. This entire project required us to micromanage him for months. We constantly had to reach out for updates and follow up on unresolved issues. When we expressed our dissatisfaction, we were often met with excuses, forcing us to check in repeatedly--sometimes for days--just to get basic updates. It was exhausting and completely unprofessional. To his credit, Mike did offer to fix the remaining issues toward the end of the project. However, by that point, we were so drained from the months of back-and-forth, excuses, and constant delays that we were simply unwilling to go through another drawn-out process. The garbage bin alone took months to get fixed, and based on that experience, we had no confidence that the rest of the issues would be handled any more efficiently. Major issues remained unresolved--such as the entire section of cabinets around our refrigerator being visibly crooked. Despite showing him clear photo evidence (including a level proving they were not straight), he still insisted the issue was due to our floors and refrigerator, which were not the problem. Another major issue was his employee, who displayed a lack of care for our home and quality of work. He placed heavy tools directly on our new furniture and stone countertops, which is completely unacceptable. Despite multiple complaints, Mike insisted that we work with him and made no effort to correct his employee's behavior or craftsmanship. While we initially saved a few thousand dollars, the frustration, lack of professionalism, and poor workmanship made this renovation an absolute nightmare. I strongly recommend paying a little more for a reputable, reliable contractor who takes accountability for their work--because in the end, this "cheaper" option was far from worth it. To add to the unprofessionalism described above - I received this text from Mike after posting my honest review, which I took as a threat.

Debbie was very professional, friendly and knowledgeable. She helped us every step of the way and…read morecame out to do a professional measurement of my house. The pricing was half of what "bigger" flooring places and financing was super easy. Carpet install was great! The team that completed the install was very helpful! They gave me great advice on my flooring and great tips. The carpet is so plush and beautiful! I'm so glad I went with them and love that they are local. Highly recommend

Do not use this company. Jim the general manager is unprofessional, unorganized, and incompetent…read more He can't manage, instead when there is a question or request for additional info or help he cusses and degrades the customer, then hangs up. Terrible customer service.

Orion Flooring replaced my carpet with beautiful tile. His installers were great. We were so…read morehappy we decided to also replace our tiled kitchen counters with Granite. Shane was at our house for measurements and my Granite was installed within a couple of days. His installers were. So nice and we're easy to work with. Both my husband and I are so pleased with the finished product and will definitely recommend Orion to our friends. Thank you Shane and Crew Awesome job

Great work, great price and finished on time. We would 100% use them again in the future.read more

Working with Mike Bergstrom again has been a pleasure. His team Damien and Carlos are the dream…read morethem. I am very meticulous about my home and they respected my need for neatness. Renovating a home is messy but, the guys clean the work area every day even though it was not completed limiting the dust factor. I've hired other companies for repairs in the High Desert that should not be in business. Bergstrom Construction is #1 to me in the area. Prices are reasonable, completing the project in a timely manner and craftmanship is very important to me. Mike's crew exceeded my expectation. Bergstrom Construction has done multiple jobs at my home with no complaints when the projects are completed. If I could rate them higher it would definitely be 10. I thank you Mike and your crew for your service.

It's been 8 years and we are still repairing issues from Mike Bergstrom. A major leak on Christmas…read moreEve 2025. A major electrical shortage February 2026. Both separate issues but both related to the work done by Mike Bergstrom. The leaks are where he added on to our existing home, and we choose to avoid issues to not just add to the roof but completely redo the whole thing! We invested the extra money ironically hoping to have a worry free addition using all new. The first electrical issue was related to the fire detector in the room addition being installed incorrectly, so it kept going off. The second was a short in the new wiring in the kitchen addition done by Mike. When hired Mike talked a good sales pitch he promised to always stand by his work. We've tried to seek his help over the last 8 years with numerous issues undeniably related to the addition and he will not repair his work. When called a gal named Rhonda answers.... Promises to help but then ghosts you. Contacting a company you paid over $70k for should receive at a minimum a response. We reached out simply to obtain documents or proof on our roof warranty seeing that most have a 10 year warranty. We didn't want him or his team back in the home considering his work is a danger but we did want to check warranties seeing that the roof he did had leaked several times (2018, 2019, 2020, 2021, 2023 and 2025) all at the joints of the addition. Simply put..... stay away from this company, not only is the workmanship a failure but there is zero accountability and integrity from the owner.

We were fortunate to find Royal Kitchens and Floor at the High Desert Home Show in April. From the…read moremoment we stepped into their booth we were greeted by a warm, family-owned team who made us feel welcome -- no pressure, no sales tactics, just friendly conversation. That led to an in-home consultation and a very fair, competitive price. Charles handled our installation and did an excellent job. He worked carefully, took his time, and checked in with us throughout the process to make sure we were happy every step of the way. The finished result looks fantastic. Highly recommend Royal Kitchens and Floor for their professionalism, honest pricing, and friendly, family-oriented service.

I couldn't be happier with the experience I had with this incredible local, family-run flooring…read morecompany! The father and son team were not only professional and friendly but also showed true craftsmanship and pride in their work. They replaced the carpet in two of our rooms with gorgeous hardwood flooring, and the transformation is stunning. What really impressed me--besides the beautiful results--was their competitive pricing. We got several quotes, and theirs was by far the most reasonable for the quality of materials and workmanship they provided. From start to finish, they were punctual, tidy, and kept us informed every step of the way. It's rare to find that perfect combination of quality work, fair pricing, and genuine people. Highly recommend them to anyone looking for reliable and skilled flooring experts!

I just have to sing the praises of D&G again! It's been almost two years since they redid the…read moreflooring in our home. We had a couple planks that had some minor concerns and flaws. After speaking with James (I think) they came out and fixed and/or replaced the planks that were the cause of our concern at no charge to us. No questions asked. I wasn't expecting to not pay anything and it was a pleasant surprise. Julio did a wonderful job laying the floor and repairing it. It's so nice to still have quality and caring customer service in a world where it's now rare. Thank you D&G, once again, for exceeding our expectations!

DO NOT RECOMMEND - Extremely Unprofessional and Disrespectful…read more We had a terrible experience with this flooring company, specifically with a representative named Jaimes. We scheduled an estimate for 1:00 PM, and without any courtesy call or notice, they showed up at 11:00 AM -- a full two hours early -- while we were in the middle of another scheduled flooring estimate. Despite the scheduling error being on their part, they still proceeded after the other company finished. Later, when I called to follow up and ask for the estimate, Jaimes abruptly hung up on me mid-conversation. Right before doing so, he told me that since we had "other people" giving us quotes, we "clearly didn't need theirs." Let me be clear: any smart customer gets multiple estimates when shopping for flooring -- that's normal, expected, and responsible. For Jaimes to assume otherwise and act so rudely shows a complete lack of professionalism, maturity, and basic customer service etiquette. We were shocked at the level of disrespect and would never do business with this company. If you value reliability, respect, and clear communication -- look elsewhere.