Travis, really worked with me to get the right part to have my baby up and running again. I…read moreoriginally thought (hoped) it was just a lose wire, was more than that. Purring like a kitten again. Thanks, so nice to feel safe heading into winter!

This shop is great the new owner comes out of Seattle with a extensive history in performance. Saw…read moreall the certifications hanging on the wall master certified in several makes and models deep into German cars and domestic diesel. Did my Mercedes e55 Amg new the issue was the super charger clutch over the phone he had the parts there the next week did the repair while I walked around Point Roberts, I was nervous when bill was ready expecting to pay 3k I was quoted at Mercedes of Richmond maybe a little less he got me a hp parts from renntech and installed for 1300 bucks taking it back for him to do a tune on his dyno this is awesome love gear heads happy to discover this secret shop. I'm ok driving a while to get to him very professional.

Excellent service, trusted advice, affordable repairs. I would recommend VAP to anyone.read more

Very kind. We're honest. And worked hard to help me in a trying time. All of the staff was…read moreinformative. And it didn't feel skeezy

Best guys in the tire business. I'm getting all my future tire work done here for now on. Sales…read morestaff are responsive and polite, the techs are on their game and know their stuff.

This group put another customers tires on my car, which has been a great waste of time for both of…read moreus. They then blamed me for booking it under my name, instead of the company name, which is not part of their process at all. They knew full well it was our company. They refused to give us any kind of credit, even though both me and the tire owner had to take time off work to fix their mistake.

I hate one star reviews and I especially hate it when the business gives me no choice…read more My father-in-law Dave M and I found what we thought would be awesome floor mats for his 2024 Toyota Grand Highlander Platinum on 8/9/23. I was so excited for him to get his mats and check them out hoping to buy a set for myself. We are more than disappointed: 1. We never received a confirmation email or even communication about the shipment. 2. There were multiple attempts to try and reach anyone in the company via telephone, website chat, and text all with no return. 3. No information was received on how to install the mats. 4. The mats as seen in the pictures of the 3rd row and trunk don't fit at all. The second row, front passenger, and driver mats all easily move around causing tripping. My father-in-law and I have tried every way possible to get in touch with the company with zero correspondence. This company seems very scammy and I would recommend not doing business with this company.

At first I was worried because it did take a little while to get them in. The tracking information…read moredidn't update until almost a day or two before they arrived at the door. They arrived clean and undamaged and exactly as they were advertised. I ordered a full set including third row for my wife's Escalade. After the order was placed they even reached out just to confirm the vehicles seating configuration. The mats seem like the leather is high quality the stitching is well done. When fit correctly into the vehicle they cover 100% of the carpet. I had an issue when installing the third row portion, after a few prompt emails from the customer service team they sent me some pictures that helped me get it in there properly. I am very happy with my purchase and would recommend this company and product.

Great experience with IP, highly recommend this shop! I had a broken bumper, and they got the parts…read moreordered and car patched up quickly. Saved a few hundred dollars as well!

Don't use these guys. They are scamming their customers. Bet they paid for their 5 star reviews!…read moreStay away from the scammers!

When I moved to Vancouver in 2010 I took my car here to get provincial inspection because ICBC…read moregave me a card with a discount if I took it to them. When it came time to pay he told I was not eligible for the discount because of a fine print detail. I believe it was you had to book online and not over the phone. He also had a crazy list of things he wanted me to do to pass inspection. Some of them were legit and I had the issues fixed, but some of the things were using his magical headlight defogger at over $100 for the service! I took it to a new shop and had the work done there. New windshield and brakes. Needless to say I never went back here again

At the outset I want to begin by saying if you just want basic maintenance done they should be…read morefine. If you really want someone to help you with your car/truck troubles or you need an expert opinion this is absolutely the wrong place to go. I had AC issues and I went to them couple of times and both times they procrastinated by saying either they did not have an expert available or fixing it would take a long while. I got another specific appointment for a day they agreed was good to have it looked at and rectify (I have a Honda Accord '06). They came back saying everything from the refrigerant to the compressor need to be replaced and gave me a $925 quote! There was a separate quote with original parts which went up to $3000 I don't exactly remember the number. Needless to say, I took it to another place and they just replaced the refrigerant liquid and it seems to work absolutely fine. Unfortunate that they had to be dishonest about something so basic. Not recommeded

Couldnt offer a lower rating. Brought my car in and MONTHS later it wasn't fixed. I ended up paying…read moremore than $7000 for a repair that should be been $1200. They keep saying they are the specialists, and I've had to go back 4 or 5 times. Here we are 6 months later and the transmission is acting up again. I am taking them to small claims court. DO NOT RISK TAKING YOUR CAR/TRUCK HERE!

I've been coming here for several years now and there's a reason for that. I've had most of the…read morebasics done...battery replacement, brake pads, tail lights, oil changes etc. Every time I've been able to bring my car in at a convenient time, it's been ready when they say it will be and the pricing has been more than fair. Once I even brought my car in for tire rotation and oil change and Mo said I didn't need the oil changed yet cause i hadn't reached the 6K mileage (i brought it in after 6 months). They rotated my tires anyway and didn't charge me anything. Who does that?? I also appreciate that they don't make me feel like a total tool even though I basically know nothing about cars. They answer my questions and always give me a thorough breakdown of what's going on and why. I have a few friends who've recently had really bad luck with their mechanic so I'm more than happy to keep giving Bert's my business.

Worst excuse for a mechanic I have ever come across!! I dont usually write reviews like this but…read morethis mechanic was a total asshole. First of all he told me my truck had a blown engine when it was only a easy $100 repair. He also lost parts to my truck which I had to buy out of my own pocket. They also incorrectly rewired an electrical component of my engine (without me asking). Due to the fact that it was done wrong the component blew every 100 km and caused my truck not to start. I have had to rewire this component myself back to its original format. He charged me $70 for this work/ headache and would not refund all or even a portion of my money. He would not even fix the electrical component without me paying more. DO NOT GO TO THIS PATHETIC EXCUSE FOR A MECHANIC!

My family has only had good experiences with this shop. They are very helpful, honest, and fair…read more The service is always friendly, and they will go out of their way to try and fit you in even if they're busy. I would recommend them to anyone.