Friendly and helpful staff! I came in with a tire pressure issue and possible flat. They kindly…read morechecked all tires and when all were inflated properly, they made sure to show me how to reset my car's TPMS. Luckily I didn't have a flat, and with their help, I was able to get back in the road in just 15 minutes. Thank you to the kind technician!!

Zero stars is more like it! I bought used tires about 18…read moremonths ago and had to go back to get them repaired in one way or another 4 times! The service guys have no clue what they're doing and are so concerned with getting you in and out that they don't pay attention to what they're doing. They caused so much damage to my car it's not even funny. I drove around with two bolts on my back tire, two missing ones and one that was so badly stripped it was barely hanging on. I had to go to another company to get the repairs done from the damage they caused. If you must buy used tires, I cannot advise strongly enough to go elsewhere!! Save your money, time and patience. I will NEVER go back there again.

Three decades is a long time. Where did all those years go? Back then it was Timmy at the front…read moredesk, then he went on to other things in the company and Marc was there one day. Great guys both of them. New crew now, but I think I saw Marc today - but he didn't recognize me, it's been a few years. But even as an unknown face I get the best service and treatment possible. Usually shoot the breeze about cars for a few minutes as well - they aren't in a hurry to get you out of there - they just want to get the best for those who walk through the doors. After 30 years and six or seven cars I have come to them time and time again. Sometimes for a patch, sometimes to get a set of rubber. Every single time they are great and I'm pretty safety conscious when it comes to the rubber hitting the road. They've patched no end of screw/nail/whatever holes with the intent of getting you going, not the intent of getting your money. Case in point, I got a nail in the tread at the edge of a tire. Not that many kms on the treads and I didn't think that I could make it to B&B so I pulled into big K. They looked at the tire, said that it was impossible to patch as the nail had "likely" gouged the sidewall. But replacing 1 tire was bad practice so I would need all 4 done even though the kms were less than 100,000 on them. This was a late model Volvo SUV so the tires were not cheap and they "likely" saw my wallet and me coming. Well they also saw me going as I gently drove out and over to B&B. The team there pulled the rubber and actually took a look, seeing that the nail had entered at an angle away from the sidewall and a tread patch was all that I needed, so that's what they did. Go to these guys. They are honest, good natured, and do a great job. I really don't know how you could want anything more in any business let alone the ones that keep you safe on the road.

i used to love this place until i overheard a phone call of steve paraphrasing what i said, saying…read morei was rude and "i wont pay that" and painting me as this entitled b--ch. well, i had witnesses to the phone call where i defeatedly asked you if i could tow my car to the shop for it to sit, i was not rude and did not demand anything but nice try. ill find another shop that doesnt think me an entitled lady of the night

Pardeep Notay pls if you don't know the answer PLEASE DO NOT BS!…read moreRun flat indicator doesn't shut off after driving 50 KMS you need to reset the indicator which your service team CLEARLY DID NOT DO! I reset it today. Pls if you don't know then say You don't know!

Have spent a fortune here over the years and the service is still slow and almost rude. Point…read morebeing, good customers still receive poor service. When you walk in half the time they don't acknowledge your there and with an appointment you'll still sit and wait 30 - 45 min to just get your vehicle inside. (This service was simply a flat repair and took 2 days for an appointment) The waiting area is clean, they have coffee and the customer service reps dress nice. That's about it.. As far as value no difference from competitors. They could learn a ton from Les Schwab in the states on how to run a tire business.

Friendly and honest people. Their prices are very reasonable. The mechanics have excellent ability…read moreto diagnose a problem. I am impressed. They will explain it to you in detail what the problem is and what it will take to fix it. No surprises. I am one happy and satisfied customer. Thanks Jimmy. Keep up the good work

I had an oil leak from my engine. After a repair for which I paid $400, the leak was not fixed…read more Moreover, the car started performing significantly worse. The engine began to smoke, and the car started jerking. Additionally, I was informed that I had to pay $50 for the car inspection. The inspection was conducted unprofessionally. Important checks, such as measuring the oil level and diagnosing the check engine code, were not performed. A very critical issue causing the oil leak was not identified, but there were notes about minor issues instead. For example, I was advised to replace perfectly functional windshield wipers. In total, the repair estimate was $7,500. The prices were inflated. My car is old and, at best, worth half that amount.

Foreman's replaced the a/c condenser on my BMW…read more The appointment was set up quickly, the work was done on time and I was kept informed of progress throughout the day. The person I dealt with, Justin, was super friendly and helpful the light the process from initial contact right through to picking up the vehicle once it was ready. Great service and at 1/2 the cost to get the job done at a BMW dealership. Highly recommend

***note: they have changed hands and are now part of Applewood Kia and the service has gone…read moredownhill unfortunately- they mislead my parents and my brother had to get involved - not impressed at all they would try to take advantage of people who are not vehicle savy**** I had my muffler replaced - it was like a peeled onion - it was bad - the service center was efficient and well priced. The front reception who set the service up for me was polite. My car was finished very quickly which was greatly appreciated. My mother swears by this service center as when she was going to take her car there alone (usually my father did for her). They didn't make her feel uncomfortable or confused and they explained everything to her. The only reason I'm giving four stars is I felt a little put off by what I felt were scare tactics of that I'd be "left stranded because my car was ready to breakdown at any minute" comment told to my fiancé picking up the car. They asked how he could let me be stranded like that! I quite understand explaining that the car needs more work done on it and that its not in perfect shape by any stretch. A simple explanation would have sufficed. I will definitely be back should my poor crappy car need more servicing!

We were so impressed with the service here. We had to get our car inspected in order to apply for…read moreprovincial insurance. Customer service was outstanding - even took us right in to the garage and showed us everything that needed to be fixed. We were quoted almost $1,000 less than another place for the work that needed to be done. We felt respected and that we were getting the honest truth the whole way through the process!

From start to finish, great service, got an amazing deal! Will not go anywhere else!read more

OK Tire Langley has the best customer service!! I highly recommend them to everyone! They are…read morehonest, professional, friendly and knowledgeable!! They always go above and beyond!

They get you in here with a shiny full colour flyer coupon, offering a really decent price for an…read moreoil change. Upon arrival, you are greeted by a clean bright if not spartan reception area with sharp looking employees who seem competent, caring and happy to be there at 8:30am. My first impression as an old "car guy", is moderate trepidation. They seem oddly way too friendly and helpful and I got the feeling I look like a 500.00 bill hanging as low hanging fruit on a money tree. They have a lot of "helpfulness" that comes across like - that's gonna cost me... "Free inspection, free pictures, free report, free consultation" my old guy senses are on high alert. Waiting for my vehicle I was impressed to see; They calmly book folks in with smiles on their faces and methodical if not a bit confident understanding of clients issues or appointments. I was offered drinks and or coffee (self serve) and if I wanted a valet service. Their magazine rack is national geographic heavy, so you might want to bring reading material or like most folks make sure your phone is charged and take advantage of the free wifi. So as I'm sitting and waiting I get a text with my vehicle report and pictures, nice! Seems like a great value for that. Nice to get it before my meeting with my service advisor. Zahmir was really friendly and seemed very proud of the company he worked for. Everything went extremely well, all in all fears Aleved and some trust was earned! I WILL BE BACK!

The most dishonest shop I have ever seen! Complete con men!…read moreI got an outrageous estimate for parts that were not even broken .

After hearing about monster auto lab on my local car clubs forum, I brought my Audi in there for…read morescheduled maintenance and brakes. Their response time was extremely quick with a competitive quote. Upon arrival they quickly assessed that only the rear brakes needed replacing and had the car ready for pick up by noon the same day. I'm very impressed with the pricing and service, will definitely be back!

Recently purchased the Tesla Model Y and heard from a few YouTube reviews that the paint on the…read moreTesla can easily get scratched so decided we wanted to get our car wrap. Initially we were going to go with the protective film however seeing previous cars that Monster worked on we decided to wrap our car in Satin/Matte Xpel Stealth. I am sooooo pleaseeeed with the work completed by Monster. Richard and the team were so amazing and sent me photos along the way. It was completed as schedule and the team gave us all the information we needed. They were honest and upfront about everything. I'm very happy with the overall look of my car and I won't lie...I stop to admire it at every chance I get. I highly recommend the team at Monster - your baby will be left in great hands.

Nice large location just S of Willowbrook Mall…read more Parking is plentiful in the nice large strip mall lot. They have pretty much everything here compared to the other locations. Staff are friendly and helpful. Good pricing. Tools aren't professional grade, but get the job done for the most part. Found the stuff I was looking for and was in and out in minutes.

Terrible service. Avoiding contact with the customers. Hiding in the back warehouse. Slow to…read morerespond. Painful experience.