When I first went in I spoke to Mike about purchasing a hot tub and he was super nice and…read moreinformative. He showed me a few in the showroom and explained the features of each spa. He also assured me that they had a warranty. When I went back to purchase the spa a few days later Mike was not there. The owner Russell was there and he set me up with financing and the spa was delivered a few days later. The first day I used the spa I noticed one corner light was out. I contacted Russell and he said it's not a problem and he'd be out to fix it within the week. That's the last I've ever heard from them. I've texted a few more times to request a date for the spa to be fixed and was ghosted. If this is an example of their customer service once their product is delivered then I'm very disappointed. I hope nothing else goes wrong with my brand new hot tub because it doesn't look like this business honors service warranty. Shame.

I needed replacement filters for my swim spa . I should have waited 2 days and ordered on Amazon…read more The associate didn't really have a clue on which filters. That should have been my clue to leave. Well I bought the ones he suggested paid $105 . I checked Amazon today and I could get 2 for $36. Same filters. Lesson learned .

We loved working with Cherry Pool Plastering. Alberto gave us excellent advice in choosing our…read morepool finish and tile choices. Whenever we had a question or concern, he was quick to answer our texts or emails. The team showed up when expected, worked professionally and cleaned up after themselves when they left. We watched as they plastered the pool and were impressed with the skill level of their workers. Alberto went the extra mile to explain what needed to be done and advised us on other parts of our job that we wanted to complete before they started. He was very accommodating, making our experience a definite joy. Our pool and spa are filling as I write this. They look beautiful! I can hardly wait to swim this summer in our newly plastered pool

From the owner: We are a proud family owned business with over 30 years of experience…read more We offer quality products on swimming pool plastering and remodeling. @ affordable pricing, no pool it’s to big or small on new plaster , or remodeling pool and spa for residential and commercial job.

We recently hired Stilson and Gooch to build our pickleball court. Overall, the finished court…read morelooks great and we're happy with the appearance of the final product. However, the process itself was frustrating and there were several issues that affected our experience. The biggest concern was communication and scheduling. We were told work would begin on a specific date and that the concrete prep and pour would take about a day and a half. When the start date arrived, no one showed up. After reaching out, we were told someone would come later that day to drop off equipment. Instead of a crew, one individual handled most of the work, and the preparation process stretched out over approximately a week and a half with several days where little or no work occurred. Prior to the concrete pour, we noticed multiple concerns, including missing rebar spacers, unfinished edges, a light pole footing that wasn't squared up, and no expansion joint installed between the court and our fence. We raised these concerns before the pour and were assured they would be addressed. While the finished court looks good cosmetically, these construction issues left us questioning the quality of the concrete work and whether the court will hold up properly over time. We were also told earlier in the process that custom court colors would be available, but on the day of painting we were informed we could only choose from a limited selection of colors which was somewhat dissapointing. The court looks beautiful today, and that is the reason we are not leaving a completely negative review. However, our biggest concern is that the concrete subcontractor's work may create long-term problems that are not yet visible. We invested a significant amount of money in this project and expected greater attention to detail during the preparation and concrete phases. While we hope the court performs well for many years, we are left with concerns about its long-term durability because of the issues we observed during construction.

I had a good start, rough middle, but in the end they made it right, working extra to ensure the…read moresubcontractors followed through and made good on the work that had failed. I'd work with them again.

We purchased a house in Mesquite Nevada in December 2021. Pool heater was installed by K and M Pool…read morethrough the previous owners home warranty. Mark from K&M came after I called because the heater would not ignite. He tried to ignite it and he did not know what the code meant. I showed him the manual with the code and he still didn't know what the code meant. Long story short, its May and the heater finally works after the Hayward heater tech came and said the propane volume wasn't correct to be able to work the heater. I am very confused, frustrated and quite frankly angry when a licensed company installs a pool heater, they know what propane requirements are needed. This took 5 months to fix and $350.00, we paid the propane company . I have heard Mark is semi retired. Thank you! Im going to report this to the home warranty company.

From the owner: K and M Pool Careread more

I was trying to get my spa fixed i called red rock spas the had me order a 450.00 board. They…read moreinstaled the board it did not work. Then they told me it needed a new control panal. I asked them to order the parts and let me know when they could install it. I never heard from them again. I ask the service person and the service manager. Terrible service i would never recomend them to anybody.

From the owner: Welcome to Red Rock Spas! Our team of kind and professional experts are committed to helping you…read morefind the best spa, sauna or massage chair for your lifestyle. With stores in St. George, Hurricane, Washington, Cedar City, Mesquite and Vernal, we have a wide selection of hot tubs, swim spas, accessories, home leisure products, and backyard essentials to help you maximize the enjoyment of your home. With industry-leading brands like Jacuzzi Hot Tubs, Sundance Spas, Cal Spas, Hydropool, Jacuzzi Swim Spas, Jacuzzi Massage Chairs, and Jacuzzi Infrared Saunas you can be certain that you're investing in a quality hot tub experience for many years to come. With six showrooms , finding the right backyard essentials locally is easier than ever before. Contact your closest Red Rock Spas showroom to get started today.

Complete Pools has always provided us with excellent pool and spa service and support…read more We have used their weekly pool and spa services since their business started and are very pleased. Their pool and spa maintenance and repair service rendered has been competitively priced and done right the first time with a customer satisfaction follow up call or text. I highly recommend Complete Pools to everyone I know.

From the owner: At Complete Pools, we specialize in creating, building, and maintaining stunning swimming pools and…read morespas for both residential and commercial clients in St. George, Utah. With a commitment to quality and customer satisfaction, our experienced team ensures every pool we touch becomes a beautiful, worry-free oasis.

pool motor repairs…read more They did a great job, coming back today for more long standing issues.

From the owner: Clear View Pool Services has been servicing customers in the St. George area for over 10 years…read more Dealing with various pools, from brand new to some of the first ones built in St. George. We have experience in all aspects of repairs on all brands of equipment. We strive to give you the best opinions and options when it comes to making decisions about your pool. We treat each pool as if it were our own and have built a reputation around town as one of the most reliable and quick-to-respond Pool Service Companies. Most of our customers have been with us from the start, and we are growing very fast as we have expanded our services to pool construction and solar heating.​ We would love for you to join our clientele and get to know you on a personal level.