These people know their business! I have a few skin issues and have had trouble finding good dermatologist. Doctor Du. Was quick efficient and very very knowledgeable. I had been seen in this office 4 years ago and returned because of the great service in office procedures. I would highly recommend this office for any kind of treatment requiring Dermatology or skin issues! read more

I regret ever going here. I went in for a simple cist removal, and now I'm scarred. Dr. Francis removed a 1 inch cyst out of my chest after local anesthesia. No aftercare instructions, no pain meds. By the time I arrived home, I was in SO MUCH PAIN. I called Dr. Francis and she basically said she couldn't do anything for me and told me to go to the E.R. if it gets intolerable. Fast forward to 2nd visit, and the nurse/P.A. was removing stitching and I mentioned that the incision was still hurting... ignored and I left. Six months later, scar still hurts all the time and it's raised and looking hideous. I had SIX separate appointments with a different dermatologist for scar correction and pain. I should have just left the cyst alone... after California Skin Institute, I look like I have a stab wound. read more

Really hard to ever get a hold of anyone other than the voicemail. Took me 3-4 months to get a hold of someone when I have a bleeding sore to schedule an apt. When I can get someone on the phone for biopsy results, I get transferred to a voicemail. I've left multiple voicemails and will begin to call daily. read more

I just read a review that references California Skin Institute in Oxnard CA and felt compelled to highlight my personal experiences with their staff and their expertise. Nurse Practitioner Grossi is someone in great demand. I was referred to her from my Primary Care physician. My case was one of a missed diagnosis by my own dermatologist and due to its aggressive nature, required further examination. I chose to get a second opinion and so grateful for doing so. Teresa, "Tre" as she likes to be referred to, was magical. In 15 minutes, she and her staff were on top of the problem with a solution. The medication regimen began to work immediately. Shortly after, I was seeing the light at the end of what was a dark tunnel. So many thanks to you and your kind staff at California Skin Institute for getting it right! read more

My first visit today with Dr Frances. I've been to two other Dermatologists for full body check. Never felt so comfortable during this awkward exam before. She's very creative in uncovering skin so you don't feel embarrassed. Dr Frances is also very personable and knowledgeable. My Irish skin will be happy to keep her busy!!! More frequent is it's in my future! (My RN brain knew I should be having more frequent checks.) Awesome, friendly office staff too. Thanks to Carmen Harper for recommending this incredible MD. read more

I have had Psoriasis all my life. Years ago my Doctor suggested I try photo therapy. After a number of photo therapy treatments my dermatologist would check my skin for any cancerous liaisons the treatment may have caused. After moving down to Oxnard I developed a growth on my right forearm. My Doctor sent me to the California Skin Institute to be seen for this dark colored growth and I was seen by Dr. Francis. Instead of removing it she did a biopsy and said that if it came back positive I would have to come back to have the rest of it removed and that was it. No questions as to weather I had any other skin growths. No skin check like other doctors had done in the past. The results came back positive and I was scheduled to return to have it completely removed. This time I saw Dr. Lingyun Who remove a large amount of skin and once again had no concern for any other liaisons I might have had. Every Dermatologist I have had in the past did not just wait for me to find something and then come in. They would go looking to see if there was any thing else. But not these guys. They showed no concern about anything that I may not have noticed yet. And then to top the whole thing off when the results came back from the hunk that Lingyun removed it was completely clear with NO cancerous cells AT ALL. P.S. I always asked if there is a co-pay when I would go for an appointment. Now five (5) months later they send me a bill for $17.59 for the Francis visit. I've never heard of a co-pay of $17.59 and the bill doesn't say what it's for. read more

LOVED Dr. Du! So attentive, kind, compassionate, patient, knowledgeable; answered all of my questions and had great bedside manners. Was looking specifically for a dermatopathologist and called several places; their staff is wonderful too! Called around a few other places, some lacked any professionalism while others felt like a mill. As a health care provider myself, I like to observe the patient experience from phone call to walking out of the practitioner's office. When I called their office, I spoke w/Maria - what a darling! Caring and went out of her way to try and get me in, which I so appreciate. The front/back office gals were so sweet, attentive, professional. Grateful to have been seen and glad to have found them :) Thank you all so much! read more

All of the negative reviews here are correct. I have experience every one of these demonstrations The rushing of the patient, the incessant interruptions as you are speaking to the doctor trying to inform them, and of course their appointment shuffling as you try to get to see a doctor. Doctor is a misnomer; Teresa Grossi is a Nurse practitioner and not a medical doctor. Wikipedia: Nurse practitioner - Because the profession is state-regulated, the scope of practice varies by state. Some states allow NPs to have full practice authority; however, in other states, a written collaborative or supervisory agreement with a physician is legally required for practice. It is appropriate to have an opinion of things that are going on around you. And... "We shouldn't hand over our fate to the experts or the world." - Susan Sarandon read more

Fast and extremely friendly services! I love the interactions I was able to make with the employees, symptomatic, mindful and helpful. The best part is that my mom is a Spanish speaker and they were kind enough to speak to her in Spanish and have someone there if she needed it. I was highly educated on my skin and received a goody bag with items they recommended for me. Will be going back! (: read more

California Skin Institute - Goody Bag - Dermatologists Near Me - Oxnard, California

I saw Dr. Taft at California Skin Institute for a second opinion on a skin-to-skin exam to check for potentially problematic moles or other skin abnormalities. Dr. Taft was pleasant but seemed spacey. He quickly glanced at me without having me stand up or show all of my skin. I had to insist that he look at my whole body and look through my hair to check my scalp for skin growths. The abnormal biopsy that prompted this visit had been under my bra line, and Dr. Taft would never have caught it with the exam he did. Also, I asked Dr. Taft about specific dermatological areas that seemed like sores that weren't healing. He replied that he could just freeze those off, and in light of such an easy procedure I consented. However, he did not inform me that freezing them off would leave scars 20 x the diameter of the original sore. This is lack of informed consent, and I would never have agreed to trade a tiny pinpoint sore for a dime-sized scar had he informed me of this possibility. When he applied the frozen Q-tip to my skin, he did so very thoroughly but also very inaccurately, dabbing all around the spot. Had he targeted the spot precisely, I suspect I would have had a scar that matched the size of the spot, which would have not been an issue. Now I avoid exposing my legs so the scars don't show. When I returned for my follow up visit and pointed out these issues, Dr. Taft told me to moisturize the area, and they would not scar. This has not proven true. I got the feeling that had Dr. Taft thought I was an important patient, he would have taken more care with his exam. read more

California Skin Institute - Wounds from freezing 2 tiny, pin-sized sores - Dermatologists Near Me - Oxnard, California

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The office staff is very friendly and efficient. It was my first visit and they processed my paperwork right away. I was in and out of the appointment quickly. overall it was a great experienc. read more

Came here about ten months ago for my eczema. Dr. Grossi was extremely knowledgeable and accommodating. She took a quick glance at me and diagnosed me properly for the first time in my lifetime. I am a jeweler and was concerned the metals and chemicals I use could be further aggravating my skin and she recommended an allergy specialist. Dr. Grossi's assistant already had given me the information/business card before she could even ask her to. The quick service was incredible. I was in and out within ten minutes but never felt rushed or that my questions went unanswered. I have recommended many other people including my parents to this facility and all of them have also had stellar experiences. read more

I'm obviously not their target patient. I felt very discarded by this office. I have always had terrible skin but rather than wait to have enough money for their expensive treatments I took a chance that didn't pay off. The doctor seemed to be in a hurry and was dismissive of my issues. He obviously didn't care enough to make a follow up appointment. read more

Dr. Francis is very knowledgeable and shares it with her patients in a very personable way.

So grateful for Dr Frances. What a great experience. After months on antibiotics and unanswered questions from my primary doctor, she was able to diagnose me and put me at ease about my condition right away. Thank you thank you thank you! read more

I don't know why they have such bad reviews. Maybe it's different for each doctor, but I had a wonderful experience at my appointment. Office staff and nurse were very friendly, prompt and professional. I was in and out right away. All my needs were met I was able to address 3 different skin issues in one appointment and the dr. remedied all of them. Highly recommend! read more

On two occasions now they have forgotten about my appointment and either had to make me wait an absurd amount of time or had to reschedule me entirely for a month out. They are not accommodating to clients schedules and needs. They have made it impossible for me to renew my prescription and I will not be trying with them anymore read more

I went in for acne that has been plaguing me for 4 years. The nurse (physician's assistant?) asked me what I had already tried and cut me off mid-answer after I'd only listed two things. (I wasn't babbling; I said, "Pretty much everything. All the acids, li--" and then she cut me off.) Dr. Taft didn't even ask to look at my face or back before deciding what he was going to prescribe for my acne. He listed different medications for about 5 minutes, then concluded that my acne "didn't look that bad," which is when I pulled down my mask and he said "oh, yeah, ok." The same nurse was in the room during the consultation. She was staring at her iPad the entire time and laughed out loud at something on it. Nothing funny was being said at the moment and, frankly, I was trying not to cry because of how depressing this has all gotten, so her laughing at that moment was very startling and unhelpful. She didn't even bother to look up from the screen and apologize for how unprofessionally she was behaving. Also, everything seemed like a chore to everyone in the office: I listed my pharmacy on the intake forms; they ignored this and sent it to a CVS nowhere near where I live (and which my insurance doesn't cover). When I called back to ask them to send it to the pharmacy that I had listed, they said they couldn't do that and that I'd need to come back in an hour to pick up the paper prescriptions from the office. (This is not near my house, so definitely inconvenient, but fine.) One of the prescriptions required prior authorization and medical necessity forms for my insurance to cover it, so I contacted them to ask about completing these. The receptionist gave me the fax number for the office but, honestly, it was like I was asking them to jump through impossible hoops! All I needed was a signature on two very simple forms. No matter what the issue, all employees acted like their job is a boring inconvenience. I'm not sure how to convey that I really did not do anything to warrant the bad attitudes and general lack of help except to say that I would (rightly or wrongly) assume that the patient had been difficult if I were reading this review left by someone else. I arrived early and sat quietly in the waiting room; I listened and nodded in the office to Dr. Taft's monotone, uninterested instructions; I took his printed out pages on acne (anyone who has had acne for four years has already Googled all of this internet info and then some, but okay); I was polite and did not demand more office time despite the fact that he barely looked at me and was in the room for only a couple of minutes. I really can't think of anything that I could have done, particularly not to every individual in the office. It was overall a really, really unpleasant experience. If I hadn't been so desperate to fix my acne and if it hadn't already taken so long to get an appointment, I would have gone elsewhere. If you have a condition that is going to require seeing them frequently or on long-term basis, I'd suggest going somewhere else. Tl;dr--if you can go somewhere else, go there. My acne DID improve, and I'm no longer mortified to leave the house or look at anyone in the face, but I will not return to this office if I need to see a dermatologist in the future. read more

You sent me a text requesting a review. This is regarding your Oxnard office and the condescending witch Teresa Grossi that works there. Horrible. I went there to have some skin tags removed that were irritating me under my bra straps and backpack straps and the shoulder straps on my car. I also had some irritation under my bra in the back. The first thing the doctor did was look at my skin tags and moles and said. " I can't remove them it's cosmetic" i said "what about doing a cancer test on the moles?" And she poo pooed it and said they were fine but then she zapped my nose with some painful freezing spray and said "this looks precancerous " my nose was fine nothing there then it swelled up and got infected and i still have a scab a week later for no reason! I really should sue for malpractice, and now my back is bleeding where she zapped the skin that was there with the liquid nitrogen., which is what she said she was using. I have been to many doctors and even nurses and med spas and never had any trouble having skin tags zapped, and many of my friends have too, these were places in Orange and LA counties, more than I can count, why is she so incompetent? read more

If I could give negative stars I would. I waited a month for the first available appointment and relayed all my concerns to the receptionist. I arrived ten minutes before my appointment and waited for 1 hour before being called back. Upon having my intake done I was informed that I would only be able to address one concern and would have to make an appointment for each separately. I was only given two options to discuss with the Dr. When Dr. Teresa arrived 20 minutes later she was very rushed and said she only had 15 minutes with me which my time started at intake. She addressed my scalp issue but then refused to send the prescription to my preferred pharmacy. And sent it one in Thousand Oaks. When I asked the nurse (not sure what her title is) about this she said the medication is very expensive. I then asked if there was not a genetic for it and she said there was but the provider preferred to send to the T.O. pharmacy. Also, I should mention that my other concerns were dark and light spots on my face which wouldn't have taken long to address considering they were visible. When I asked Dr. Teresa about this she brushed me off saying the receptionist is new and therefore it was a miss communication by her to led me to belive I could be seen for multiple concerns. Clearly over booking was a culprit in my negative experience but the Dr's rushed examination compares to Walmart's customer service. I will not be returning to the California Skin Institute and strongly urge new patients to look elsewhere. read more

*attention biff comte* owner of california skin institute the office staff at this location lacks basic customer service skills. i made several appointments, which i had to reschedule due to my demanding work schedule. i am a shift worker and my schedule is what it is. the last time i cancelled the girl who answered the phone felt it was her responsibility to remind me of how many times i have cancelled and asked if i would for sure make it to the next appointment!! this is neither her job nor place, either book the appointment or don't, that's it! don't dare lecture me or make an attempt to do so. so on my last booking, i was so annoyed with the last conversation of an office staff member could take it upon herself to low-key lecture me, a paying customer as i have been seeing dr goodlerner before there was a california skin institute, i did not call to cancel when i could not make it. i did however receive a reminder call the day before from a male. and during this call he mentioned absolutelyy nothing about a no0show fee! which leads me to this review. not only was there no mention during the reminder call day before my appointment, there was no mention of it on all the previous times in which we spoke: july 27th 0835 hrs (day before my last appt) july 10th 1344 hrs july 10th 1340 hrs may 10th 1116 hr may 10th 0825 hrs april 18th 0925 hrs april 18th 0924 hrs april 18th 0923 hrs during each one of these calls never was there a mention of a no show fee. had there been i would have bit the bullet and made the call to speak with the rude office staff, but there wasn't so i didn't. but low and behold, what do i receive in the mail over one month later, a bill for a $75.00 no show fee!! i of course call to dispute it with the above mentioned information and i speak with karen. and in true "bill collector" fashion she has an edge to her voice and the bill stood. i then called around to try and get hold of a district ore regionale manager or their headquarters number. i spoke to a manager named jackie in either hayward or campbell california. she was nice enough and said she would email the regional manager for oxnard and let her know to phone me. i spoke to jackie twice and still have yet to receive a call. so since they have been absolutely zero help, i went to the secretary of state's website for business ownership because all business ownership in the state of california is public record. i found out that this business was taken over by a gentleman named biff comte (yes that's his name) in 2017. and there is contact information for him on the website. so if i do not receive a call regarding this fee that i do not feel i should have to pay, i will be contacting mr. comte and let him know that lower and middle management is not performing as he is probably expecting them to. i am certain he will be delighted to hear from a customer with a $75.00 dispute! read more

Made an appointment at the Camarillo office and waited 4 weeks since I was a new patient. My appointment was with Teresa Grossi. I was hoping she would remove the small cyst on my right temple, but had to make another appoint in the Oxnard office three weeks later to remove the cyst. I also had a old small bump on my chest so she scheduled to do both. After the visit in Oxnard after I came home later that night, I removed the band aide and my wife said "you still have a bump on your temple". A couple of days later, I squeezed the cyst and it exploded on the mirror so it was confirmed that Teresa Grossi missed removing the cyst. The appointment for stitches removal I had to visit the Oxnard office when I live in Camarillo from my temple and had another appointment to remove the stitches from my chest. We ended up removing both stitch locations since they thought the chest would take longer so I kept the chest removal stitch appointment since Teresa didn't remove my stitches. I finally see Teresa the following week to let her know about my cyst and how it's still there. Teresa's answer was to schedule another appoint with Shivani since she would be able to do an incision near my temple. Teresa claimed there was a blood vessel and she couldn't do the removal. I wished she would have said something on the first visit instead of trying to do nothing and waste my time. They scheduled another appoint 4 weeks out and I ended up cancelling. I think i am done with all the visits without any results.I would have had respect for Teresa if she just removed the cyst on my last visit. Even the assistant didn't understand why she couldn't remove the cyst. (About the size of a pimple) Teresa is just talks loud to cover up the BS. I do not recommend Teresa Grossi as I usually don't leave reviews but thought you should be warned. read more

Came here to try and get my rosacea looked at since it's flaring up pretty badly. Wait about 15 minutes before being called back which is why it's getting two stars. I got into the room and the assistant didn't ask me anything except if I was taking anything for my condition. I tried to tell her what I was taking but before I could finish she cut my off and asked if I was on medication...I was able to spit out that I was on prenatals and that was it. She cut me off again and then walked out of the room. When the Doctor came in she didn't even ask to look at my face and without seeing it just stated that I had rosacea and eczema rolled into one and then just started rattling off medications that I needed to get. i was finally able to get a minute to talk and asked if these medications that she was listing were okay to take while being pregnant and both the doctor and the assistant looked me up and down and said "oh. We didn't notice...You're pregnant? How far a long are you?" Then started rattling off 5 more medications but then was telling me how expensive they were gonna be so that I should just start a skin care routine in the morning and at night and then told me to come back after the baby was born and then left. Still having never looked at me nor did she ask me to remove my mask to see how bad my rosacea had gotten. I wouldn't recommend this place. read more