Update: After my first review, the manger still did not call and I was stuck with the charge--I had…read moreto call a different B Tan to resolve the situation. After that I canceled my membership. Two months later I was charged TWICE in a row by B Tan for a total of $90. I had to physically go into the salon to be reimbursed because the girl I spoke to couldn't figure it out over the phone. She reimbursed me for less than the charged amount and I had to go back in the salon. I wish I could give this filthy outdated dump zero stars. Paid $105 for 4 spray tans. The spray tan machine ran out of solution 30 seconds into the tan and left me with one tanned arm. I was told the manager would call and I would receive an additional free tan. I never heard from the manager, so I called today (a week later) to find out how many spray tans were on my account...and was told zero! But my card was still charged $105. Ridiculous. This is not the first problem I've had at this salon--Dirty beds, computers are consistently down, bulbs not working, dust everywhere. I only go to this salon because it is near my home, but after this I will be finding a new salon.

On Thursday April 25th, I went to Hollywood Tans on Kirkwood Highway in Wilmington De. I paid for a…read morespray tan service, plus two products to complement the service. I was also enrolled in a monthly auto debit subscription. I purchased what I thought would be just a $20.00 purchase according to the membership pricing that is advertised, but the total came out to $80.00. They did not give me a detailed receipt to show details of the extra charges. The same day I went to receive the tanning service for a wedding the next day, the machine was malfunctioning and not operating at all. I attempted 3 times and It wasn't working. The attitude of the manager was very rude and aggressive as if I was lying but you could clearly see that my skin tone had not changed color at all. The young lady who was going to prom the next day also told the manager that she felt she didn't get any color but the manager convinced her it would appear. The girl left without a tan for her event. After an hour there, I requested a full refund for everything but she would not offer me anything although I never received the promised service that I had already paid for. She said I needed to contact customer service but they redirected back to her store and she still refused and became more defensive and wouldn't offer me the direct email or phone number of anyone who could help. I've sent two separate messages to the company but one has responded. I feel like I was robbed; This place is a huge scam.

They seem to close randomly even during "open hours". Kind of annoying when you make a trip there…read moreand the door is locked. This has happened twice out of the 5 times I came. I would call before you go to make sure someone is there. No issues otherwise.

Friendly staff. Very clean facility…read more I go for red light therapy and have been very happy with the results.

Super clean- great amenities & welcoming atmosphere. The…read moreowner is very knowledgeable & friendly. Highly recommend this business.

staff is very friendly and knowledgeable very clean,…read moreambiance is great Customer service, they go over different lotions and explain in detail. Now offering even better Spray tans!

Best tan with the best staff!! I've been coming to paradise since 2010; tried and true love this…read moreplace

There is amazing customer service. They respond to customer needs and wants with ease and urgency…read more The place is always clean and kept in order. The tanning services are top tier.

Overall, I liked this salon. I went to get acrylics put on when the manicurist (who I believe was…read morethe owner) informed me that she hadn't done nails in a while, and that the girl who used to do nails, quit recently. Most manicures with acrylics that I get at home take 45 minutes to and hour. Here, it took two and a half hours. Granted, they turned out BEAUTIFUL! By far the best looking manicure I have ever had, but the time it took was slightly inconvenient.

This is actually my go to nail place. I do my nails a certain way and believe me. This woman can…read morecater to my every whim. She's so very talented and I always leave just staring at my fingers. And the best part? It's only a short walk from my house! I seriously recommend this salon if you want your nails to look beautiful and clean.

Really love this salon, wish it was closer to my house. Great tanning beds and good prices…read more Sometimes no one is at front desk though and I've waited awhile for someone to come up.

Clean, quality tan and spa service salon. I'm new to regular spa services and just love it,…read moreparticularly the red light therapy. The staff is always courteous and professional. This is a lovely salon all around.

This place is immaculate and the people are so friendly. What a breath of fresh air. I couldn't…read morerecommend this place more. And I got an amazing spray tan! They just got a customer for life.

I love this place. I come in looking like Snow White and I leave looking like I was in the…read moreCaribbean sun for a week. Everyone I have met there is kind, accommodating and down to earth (which are important qualities I look for - especially when interacting with someone while my sole clothing article is paper thong). They always make me feel comfortable and at ease and always have great pointers on how to maintain the tan. I highly recommend their services!