Previous owner Sonya was horrible. Customer service sucked. Terrible salon and overpriced.read more

Love tantini, professional staff and great beds! Got a beautiful tan from here and would def…read morerecommend to anyone.

Update: After my first review, the manger still did not call and I was stuck with the charge--I had…read moreto call a different B Tan to resolve the situation. After that I canceled my membership. Two months later I was charged TWICE in a row by B Tan for a total of $90. I had to physically go into the salon to be reimbursed because the girl I spoke to couldn't figure it out over the phone. She reimbursed me for less than the charged amount and I had to go back in the salon. I wish I could give this filthy outdated dump zero stars. Paid $105 for 4 spray tans. The spray tan machine ran out of solution 30 seconds into the tan and left me with one tanned arm. I was told the manager would call and I would receive an additional free tan. I never heard from the manager, so I called today (a week later) to find out how many spray tans were on my account...and was told zero! But my card was still charged $105. Ridiculous. This is not the first problem I've had at this salon--Dirty beds, computers are consistently down, bulbs not working, dust everywhere. I only go to this salon because it is near my home, but after this I will be finding a new salon.

On Thursday April 25th, I went to Hollywood Tans on Kirkwood Highway in Wilmington De. I paid for a…read morespray tan service, plus two products to complement the service. I was also enrolled in a monthly auto debit subscription. I purchased what I thought would be just a $20.00 purchase according to the membership pricing that is advertised, but the total came out to $80.00. They did not give me a detailed receipt to show details of the extra charges. The same day I went to receive the tanning service for a wedding the next day, the machine was malfunctioning and not operating at all. I attempted 3 times and It wasn't working. The attitude of the manager was very rude and aggressive as if I was lying but you could clearly see that my skin tone had not changed color at all. The young lady who was going to prom the next day also told the manager that she felt she didn't get any color but the manager convinced her it would appear. The girl left without a tan for her event. After an hour there, I requested a full refund for everything but she would not offer me anything although I never received the promised service that I had already paid for. She said I needed to contact customer service but they redirected back to her store and she still refused and became more defensive and wouldn't offer me the direct email or phone number of anyone who could help. I've sent two separate messages to the company but one has responded. I feel like I was robbed; This place is a huge scam.

I bought a Groupon for a package of sports massages. I called during regular business hours to book…read morean appointment but there was no answer so I left a voicemail. Two days later still no returned call so I called again and left another message. Nothing. I called again and someone answered and said that the person who does massages will have to contact me directly to book the appointment. They took my phone number yet is has been one week and the massage therapist never called me. I'm trying to get a refund from Groupon. You can't make this crap up! I am appalled that a place of business would do this. It would almost make more sense if it was deliberately a scam. That way at least someone would have put some thought into it. These people are just plain STUPID!!!

This spa offers a variety of services by skilled staff. Facials, waxing, lash extensions, lash…read moreperming and tinting. There is also Permanent Cosmetics and microblading! Charming.

Jennifer is the BEST!! My bridal hairstylist recommended JKO for my bridal makeup services, and man…read moreI am so grateful they did. Jennifer's work is classic, elegant, and timeless, and she truly gave me the bridal makeup of my dreams. From my trial session to the big day, Jennifer was a total joy to work with--she was patient, thoughtful, and really listened to what I was looking for, and delivered beyond anything I could have imagined! Not to mention, my face stayed put and flawless through HOURS of dancing, sweating, eating, and drinking. She also did a fantastic job on everyone in my bridal party, my mom, and the MOG; everyone still raves about her and how amazing she was. If you're looking for an incredibly talented, kind, and professional makeup artist for your big day (or any occasion, honestly), hire JKO now!

I took a makeup lesson with Jennifer and it was AMAZING. She is the right combination of being a…read moregreat makeup artist and a solid teacher who can understand your needs and give you the skills. I came in with very basic skills and in one session, Jennifer got me fully equipped with the right skincare routine, makeup tailored to my face and lifestyle, as well as the right products and tools. I feel like a pro and look like a million bucks. This session is a good investment to show up with your best face everyday (instead of buying random stuff at Sephora and hoping for the best).