This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.

Fit me in for a smog check on a busy afternoon. I was in and out in 20 mins. Great service and…read morekind, professional staff. Highly recommend Johnson whenever you need a smog!

Do not use this company. Very unreliable. Overpriced for the knowledge of RV"s They have been…read morebanned from the RV park that I am at in Trinidad. CA

Bob met us as we traveled through McKinleyville, CA and help us with a water pump repair. He was…read moreinnovative, resourceful, knowledgeable, and very courteous. He made our day!

I use to go to these guys for all my accessories, until when I wanted a set of airbags installed on…read moremy Silverado for towing ... The young gal and I talked about it and she figured about 3-4 hundred over the price of the accessories for installation ... about 800 bucks in all ... When I went to pick up my truck her Mom was there , and all of a sudden labor costs was tripled ... They had 2 guys working on a 1 man job ! I must have paid those guys salary for the day ... If you go here , make sure you get a written estimate... I will never be back there again , and will steer all my friends away from this shop ...

This place is truly amazing. I went down there to initially buy a cover for my new pop-up tent…read moretrailer that I purchased. First person I met was Sarah that works there. Let me tell you she has the best customer service that I have experienced in a long time. This whole place treats you like family. Since then, I've purchased a hitch for my truck. They've helped me so hard finding mirrors for my truck. They will go above and beyond helping you with anything that they can. I'd like to personally, thank everybody that works there for everything that they do and all their hard work. You have a customer for life.

NorCal Automotive is a gem of all gems in regards to auto care! I was from out of town, and my…read morevehicle had a serious engine issue that needed work promptly. One of the mechanics, Walker, went above and beyond to make sure my vehicle was well-taken care of and promptly fixed. He even came on an off day to hand over my car since I came form out-of-town on a day they were not open. Impeccable work, and Walker is a first-class mechanic! Scott

THE WORST!! This clown tried to charge me $2700.00, because my trucks def exhaust icon needed to be…read morereset. it was in idle. Said i had to pay him that $ because I couldn't get the truck out of his shop? So i got it towed to the Ford dealership down the street, and not problem he said it was for $2700.00. Complete shady business. NO GO!

Great work as well as communication. Have taken work trailers and suv in for work. Finished on timeread more

These folks are fantastic. Honest, helpful and fair pricing. I wholeheartedly recommend them. Even…read moreif your problem is something they don't handle, they will give you a solid recommendation.

Zac was an incredible salesman and he explained everything very thoroughly. I was barely…read moreconsidering a crosstrek and he 100% sold me on one. We are in love with our car! They were so helpful, kind, and supportive. We absolutely love our new car.

Very knowledgeable and highly trained techs. Great staff and service. Caring and understanding…read moreabout all your vehicle needs.

Brandon and Brennan were very professional, friendly, patient, and understanding of my camper van…read moresituation. I am driving across country from California to New York and heard a rattling sound in my van . They didn't hesitate to have me come in 10 minutes after I made a phone call they were very professional, friendly, patient, and understanding. They were even kind to my dogs! They did a free diagnostic check. i'm not from this area, but certainly if I come back through I would come to them for Services. they topped off my washer fluid and filled up my tires as a complementary service.

Professionally run business with great service, attention to detail and timely repair. Also has a…read moreshuttle. Friendly, upbeat staff. They know their cars. Not cheap! But I feel like they do quality work...

Unfortunately, my experience at this dealership left a negative impression. I visited to negotiate…read morethe price of a vehicle, and while the salesperson "Joey" was speaking with his manager, I overheard the manager say, "Good luck dealing with his hard ass"--loud enough for others in the dealership to hear. Regardless of the circumstances, speaking negatively about a customer in front of others is unprofessional and reflects poorly on the business. Buying a car is already a challenging process, and customers should feel respected throughout the experience. When I presented legitimate comparable vehicles to support my negotiation, my concerns were dismissed with suggestions that the vehicles might have different specifications, despite the similarities being clear. It felt more like an attempt to avoid a fair discussion than to provide transparent information. My salesperson, Joey, seemed hardworking and polite Overall, the experience lacked the professionalism and customer service I expect when making a significant purchase. Based on my experience, I would not recommend this dealership.

service rep did not provide me estimates or paper work when i brought in car. Rep did not contact…read moreme when car was completed. Service rep avoided being around when i picked up the car.