What a fantastic and quick turn around this company did!! We…read morehad a leaky kitchen sink and it turned out we had a faucet that was known to have problems. They came out Thursday to check in it and Friday at 12, they had a new one out in. I am wowed by their speed and professionalism.

I called this company on June 22nd for an quote on repairs I was looking into. They quickly…read morescheduled me Thursday June 25th for 2-5pm. The day they were supposed to arrive they called me 2:12pm try to reschedule with no room for compromise. I needed these quote by Friday. Begins telling me they wouldn't even have the quote until next Tuesday. Completely unprofessional business, I even called off work to uphold them to the promise of fulfilling what they advised!! I guess integrity is not a part of this business standards

Their staff was very helpful; but not hovering. We were encouraged to take our time…read more We went back a couple of times; and had compared their products to other businesses. We chose the Tile Shop because of the quality, the number of choices. The tiles we chose ended up being perfect for our bathroom. We are so happy that we made the right decision!

We ordered tile for a backsplash and we ended up getting 4 boxes that were of a different type of…read moretile and color of tile. We called David and he would not provide a solution for our problem. The tile installation company was going to have to come back another day to complete the job. This was going to cost us more for installation. David could not solve our problem except to get us the right tile the next day. David is the worst manager and we will never purchase from The Tile Shop again.

Was in desperate need of carpet cleaning, thanks to my jerk of a dog peeing on our son's bedroom…read morefloor 16 times over the last 6 months. Bryon was able to get the bulk of the stains out, and went above and beyond by telling me how to handle future pee incidents with household supplies and cleaners so they don't create lasting stains (hint: my Woolite carpet cleaner spray can scrubber thing was NOT it). He did a great job cleaning our sofa and family room floor as well, with minimal moisture left behind. Even called the next day to follow up!

Not satisfied with end result of our area rug chair, or couch appearance. Usually we utilize hot…read moresteamers for our furniture and carpet. Decided to try something new and the water stains weren't removed from my sectional and/or the area rug stains. They both look exactly the same stain-wise that did prior to them being shampooed. Disappointed. Very friendly employee however which always helps but staring at these stains before a huge crowd shows up in two days. I'm thinking he may have ran out of soap?

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Presented an itemized estimate in a timely manner. Installed kitchen backsplash efficiently with a…read morekeen eye for detail. Cost was comparable to other appraisals.

I requested a quote for my business. Set it up. Hour and half before agreed time. I was messaged…read morethat couldn't show up because they had a an auction to go to, could we do later that day. I wasn't available. We agreed on the following week on a Tues at 9:30am. I blocked out my appointment book, so no clients. No one showed up, or contacted me. I guess a blessing in disguise not to use this company.

The gentlemen arrived on time, were fast, efficient and very careful with my belongings. The work…read morewas professional and they made sure every corner of my carpet and every inch of my upholstery were thoroughly cleaned. I believe the pricing was fair for the services that were performed. I highly recommend Sparkling Clean and will call them again next time.

We had several rugs throughout our home and contacted Sparkling Clean to clean them. We chose to…read morehave the rugs picked up cleaned dried and then returned to us. Sparkling Clean moved our furniture off of the rugs for us, rolled up the rugs, and loaded them into their van. The estimated return of our rugs was 2 weeks. They called one week later to let us know our rugs were done and set up a date and time to return them. They were returned at the time we scheduled 2 days later, fresh and clean as new! The crew rolled out the carpets and placed them back in place. Then they returned the furniture where we wanted it. Amazing service experience! Very fair price!

Consumers that are shopping for ceramic tile, deco trim, and caulk need to shy away from Classic…read moreTile & Design. The owner, Bert Riley, does not havee any business scruples when it comes to delivery times for orders, price gouges, and has a very limited return policy for unused tile and trim. Mr. Riley refused return of two unopened boxes of porcelain tile on October 17, 2014 according to his assistant the reason being was that it was "special order" tile. When attempting to return the tile Mr. Riley was unavailable and and the clerk tried to contact Mr. Riley with no luck. However, Mr. Riley does not stock any tile and everything has to be ordered. The initial order was placed on July 26, 2014 and were not available for pickup until August 29, 2014. Mr. Riley promised delivery within 3 to 5 days. However, after complaining a 10% credit on the order was issued. The order included 14 pieces of universal wall decor for $22.99 but there were not enough pieces to complete the job. When the installer contacted his supplier the price for the same trim pieces the price was $12.95 each. Also, a tube of TEC antique white caulk was purchased at a price of $23.49 including tax. However, the installer recommended to try to find the same caulk if necessary and the exact same caulk was found at Menard's for $6.74 per tube. This consumer would strongly recommend staying totally away from Classic Tile & Design for any tile, caulk, and trim. The company is not very reliable and if looking for tile one should not consider this company as it is not consumer friendly.

I contracted Home Solutions of Maumee Valley to do a kitchen remodel on my older home. They…read moreprovided a comprehensive quote and upon completion of the project there were no surprises in the cost even though they encountered some surprises once they got into the work. All of the tradesmen were friendly, professional and respectful of our house. When they left for the day the cleaned up the work area. Doing a kitchen remodel is stressful but I was pleasantly surprised at how they were able to keep us functioning even amongst the construction. No shortcuts were taken and the end result is absolutely beautiful. I am so happy I chose Home Solutions of Maumee Valley and give them my highest recommendation.

I'm so glad that we chose Home Solutions of Maumee Valley to do an extensive renovation of our…read morehome. Their design team had great ideas, and they took care of every detail to make our home modern and beautiful. I trust them completely. The owners, managers and crew are solid people with whom it was a pleasure to work. We had them for our first floor, then had them construct a 4-season room on top of our existing deck and come back yet again to remodel our second floor. I feel like we got to really know everyone involved, and they were a pleasure to work with. I also feel we got a good value for our money. I would hire them again in a second.