I had the pleasure of meeting John today, I called him yesterday afternoon needing my septic tank…read morepumped out as it was not draining and full. He came this afternoon to pump it out. John went above and beyond anyone in my 25 yrs of dealing with septic systems, I can not say enough good things about him. He took the time to explain things to me and took pride in what he does! I will 100% recommend him and his wife to all my neighbours and family! Thanks Linda and John for all your hard work! Also great price!!

i called john around 1o am on a friday and he said he would be here by noon and he was here at…read more11:45 am.great guy did an awesom job and even dug up the pump out lids as i couldn't do it for health reasons.i recommend this company .thanks john for your hard work juergen hocher cedar valley

Hi, I want to thank…read moreGiulian for coming to my house yesterday. He is a very pleasant young man, and he had a camera and explained to me what's causing the blockage (roots) and gave me a quote for replacing the old pipe. I will definitely keep it in mind and hire Sewer Squad when I decide to go ahead with the work. I highly recommend their services. Emma

I had Sewer Squad come to my property on March 4, 2026, for a **Drain Clear and Scope Special**,…read morefor which I paid $88. During the visit, the plumber diagnosed a compromised sewer line and recommended a Bronze (Orangeburg) pipe replacement costing over $4,000. At the time, I asked about the camera footage, and the plumber told me there was no need to record it immediately. He assured me that if I ever needed it for insurance purposes, they could come back and do it. Months later, when my insurance company requested the camera footage along with the repair estimate, I contacted Sewer Squad. To my surprise, I was told that: * They no longer service the Waterloo region, despite previously servicing my property. * No camera footage had been recorded during my original appointment. * If I wanted the camera inspection now, I would have to pay another $88. What made the experience even more disappointing was the customer service. Instead of trying to understand the situation, the representative argued with me, interrupted me repeatedly and blamed me for not requesting the footage sooner - even though I had relied on the plumber's advice during the original visit. I don't believe customers should be charged twice because a service wasn't completed as promised or because they followed the technician's recommendation. I hope Sewer Squad reviews its customer service practices and ensures that services advertised and paid for are actually completed. Unfortunately, based on my experience, I cannot recommend them.

Very nice company to work with call them and within a day they were here, the man that did. The job…read morewas very pleasant. Definitely will call them back the next time we need our septic pumped. Don't hesitate to call them. They're wonderful.

These guys are great! very professional, would definitely recommend them! If you're having any…read moreseptic issues at all these people give you straight honest no bs solutions to your problems.

Unfortunately I experienced a leak in my house due to a PEX piping connection to the T-bar in a…read moresupply line not properly clamped causing damage to the ceiling below my 2nd floor bathroom. Roto-Rooter was recommended and the plumber worked quickly to diagnose and fix the problem. Highly recommend their services.

Thank you Mr. Wondwossen Wondy Tesfaye. Highly professional,…read morefriendly and execute excellent job. Although, the price was little bit expensive but it worth the price. The professionalism displayed was amazing, arrived in time as scheduled and clear stoppage by removing and resetting. Thank you so much for your professionalism and excellent job. Well done.....

Brent does outstanding work and proud of it !…read more He is professional to the core. Proud of his workmanship and it shows from his first visit over 20 years ago. Managed to squeeze us in his busy schedule. I'd question more any bad stickler reviews. 45 loggers Tail, Stouffville. Keep up the good work Brent!

Brethour Septic Services - Highly Recommended…read more I had Brethour Septic Services out to my home in Uxbridge and was genuinely impressed. The service was thorough, professional, and surprisingly mess-free. What really stood out was how educational the experience was -- Brent took the time to explain the system and answer all my questions in a way that was easy to understand. It's clear Brent cares about doing the job right and making sure homeowners feel informed. Brent made a second visit to my home so he could inspect a 3rd opening that i had not exposed. No one has ever asked to inspect thatvlast opening. I would strongly recommend him to family or friends.

Great Courteous plumber. I had this company come over to repair my septic. Great service! I have…read moreused Hirstwood Plumbing for a few other plumbing issues in my house since then, and always had a good experience using them.

while the technician who actually did the work was professional and courteous, the owner of the…read morecompany overcharged us by several hundred dollars. He told us that the region charges him dumping fees by the U.S gallon rather than the metric litre which is absolutely not true.

Absolute RUDEST service person I have ever dealt with…read more AQUASEAL has done work for us in the past and we have a "Lifetime, Transferable" warranty. Our basement is leaking again in the same spot and they refused to even acknowledge their past work. Rudely said to my husband ... "what are you - psychic? how do you know we did that work?" As we stand there with pervious invoice/warranty in-hand. Seriously? Quoted a complete different type of repair for 3x the original amount, and was beyond ignorant, cut me off and spoke over me every time I tried to ask a question ... like - why didn't you recommend this repair in the first place!? Would never wish having to deal with this guy on anyone. We'll be using a different company from here.

Pierre came out to my clients home in Bradford and repaired 2 leaks. My client was very satisfied…read morewith the speed. professionalism and quality demonstrated by Aqua Seal. Thanks Aqua Seal James Watters