I hired Delta Plumbers for an urgent main line shut-off valve repair on a rental property. When…read morecalling at Jul 19 10:00 AM on Sunday, I was assured of emergency dispatch within a 11 AM - 3 PM window. For replacement of 1x Water tank pressure relief valve and 2x waterline shut off valve I was charged steep $1,525.50 bill. I still agreed to work with Delta Plumbers in hope that they will complete my emergency repair as promised in time. I paid $762.75 upfront deposit right away as requested. However, the plumber did not arrive for initial assessment until 7:00 PM that evening, and the job was not completed until Jul 20 7:00 PM the following day (a 33-hour total outage). The physical plumbing work completed was satisfactory, but the delay forced me to issue a pro-rated rent credit to my tenants due to loss of vital services. When I raised the scheduling issues, management did apply a $179 discount to cover the tenant abatement. But they charged me for the emergency repair call that took more than 33 hours. Reaching a manager or plumber directly for escalation is next to impossible. I requested a response on 21st and finally got it on Jul 31st. I DO NOT recommend this company. -------------------------------- 1) Me and my tenant I need to call several times to get continued schedule changes. 2) All they care about is emergency repair grab money not timely service. 3) There is no accountability from Manager, Front office or Plumber. 4) They never told me the truth that they are busy to do emergency job right away I am sharing this so future clients are aware that emergency same-day timelines may not always be met.

From the owner: Delta Plumbers Pickering was founded with a clear purpose: to provide dependable, high-quality…read moreplumbing services that the local community can count on. What began as a small venture quickly gained momentum thanks to our strong work ethic, honest approach, and focus on customer care. Over time, we’ve grown into a well-established plumbing company, proudly serving both homeowners and businesses across Pickering. Our journey has been shaped by a commitment to excellence, continuous learning, and building long-term relationships with our clients. From day one, our mission has remained the same — to be Pickering’s go-to plumbing team by delivering efficient solutions and exceptional service, every time.

Extremely upset with the service provided. It wasn't clear what was being offered. I really do not…read moreappreciate the way that the plumber David handled the unit. I really don't like putting down a local business but this was the worst service I ever experienced in my life. Absolutely disrespectful, no communication from the plumber. I don't want other people to go through this.

If I could give zero stars, I would. My experience with Drain King Plumbers was beyond…read moredisappointing -- it was disgusting. I called them because our shower pipes were clogged. They sent someone out and told me I didn't need to stay home, as the plumber could handle the job independently. Big mistake. I came home to an utter disaster. My brand new floors had marks, the bathroom looked like a war zone, and to top it all off -- they used my son's school uniform from the laundry basket to wipe up gunk from the floor. They even used one of my face towels to clean the mess. As a caregiver and mother, I had to clean up their filthy work late at night and try to salvage my son's uniform for school the next morning. When I called to complain, the owner, Jason, had the nerve to tell me, "At least it was the shower and not the toilet," and "At least the uniform didn't have fecal matter." That's their standard of professionalism? They threw me a $200 credit as if that would fix the sheer disrespect and unprofessional behavior. No integrity. No accountability. No care for customers.

while the technician who actually did the work was professional and courteous, the owner of the…read morecompany overcharged us by several hundred dollars. He told us that the region charges him dumping fees by the U.S gallon rather than the metric litre which is absolutely not true.

Very unprofessional. Came out to provide a diagnostic when we all of a sudden had no water. Was…read morehere 10 minutes, didn't listen to my questions. I asked if he could check the wires didn't rub and short as this is what happened before and he said no, it was the pump. Then procedded to give an outrageous quote for the repair..said $5000-6000 to replace a pump. I said no and was charged for a $200 service call which I paid. I then called another local company and they came, checked the wiring and sure enough it had been rubbing as said and it was fixed within in half an hour and my repair bill came to less then hirstwoods service call fee! I then called to let him know it was the wire and how upset I was about his service and he didn't even apologise..he was short and couldn't have cared less about taking advantage of a stay at home mother! It's appauling and id never call these guys again!

Just have replaced the pump for my septic tanks. Very professional work was done. Good rate also…read more Houesly treatment for every items in details. Great!! Jeffrey Stouffville

From the owner: Sewage, ejector and sump pump replacements, Annual preventative maintenance plans, Control panel…read moreupgrades and repairs, Septic bed repairs, Complete Septic installations, Excavating and gradin services, Real estate inspections.

Jimmy knows his stuff very professional and knowledgeable and reachable to answer all my…read morequestions...thank you

Ricardo did a great job on a difficult assignment.He was very helpful and friendly and covid safe…read morewould definately use him again.Thanks also Jimmy for your follow-up

I would not recommend this company. They cancelled 3 times over six weeks and then showed up when…read morethey weren't supposed to. When they serviced my furnace, the technician said it was deficient and that it either had to be repaired or replaced. A B tag was put on it and Embridge gas was contacted. That means I had 90 days to fix the furnace or the gas would be shut off in our house. The repair bill oddly was more expensive than to replace which is quite odd. Repair was 7000. Replace was 5000. Who would you choose to repair when they can get a new one for cheaper? I decided to get a second opinion and the registered technician said it was a scam and the furnace did not need to be replaced or fixed. He had the B tag removed. He also said the quote for the repair was way above what it should be.

Extremely disappointed with Doyle Plumbing - unprofessional and unfair…read more Although the landlord arranged the call, I (the tenant) paid the full invoice. Despite this: Doyle refused to provide me - the actual paying customer - with any information, photos, or report about the blockage. They blamed my small pizza/wing shop for a grease clog, claiming it was "consistent with restaurant use." We do not cook with oil or fat, wipe all pans with paper towel before washing, and our grease trap was almost empty after 3 years use when cleaned days earlier. The section of piping in our store has a one way valve installed that would have likely plugged first, yet our plumbing was clear. Residential grease, laundry detergent, food waste, etc. from upstairs is far more likely. An apprentice/helper completely misrepresented a conversation, falsely telling the landlord I said our grease trap was "installed backwards" (I never said that - it was a hypothetical question to the grease trap cleaner asking what would happen if installed backwards - to which his reply was, "nothing would happen"). They failed to clear the line properly the first time and had to return, yet I was still charged for both visits. Zero transparency, inaccurate blame on my business, and poor service. I paid the bill but was treated like I didn't matter. Will never use Doyle Plumbing again and cannot recommend them. Disappointed paying tenant - Newtonville, ON

I'm impressed! The crew arrived, laid down flooring cover on my stairs in order not to mark, and…read moregot to work. Quote was reasonable to repair my basement leaking from a corner crack. Waterproofing and shielding expertly done. Total cleanup afterwards. Highly recommend this company!!