We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

I could not have been more pleased with the service I received from day 1 until done! Scott is…read morevery knowledgeable, honest and trustworthy and that was so refreshing. I have a number of horror story behind me but my faith in mankind got a lot more hopeful after this flooring experience. I will continue to use Scott for any of the work that I need or want done that he and his wonderful team will take on for me. I also want to mention the value because the product quality, price and superior installation team can not be beat. I shopped for 2 months almost daily and I truly know this to be a fact!! Sincerely with gratitude, Barbara Jones

This company did a great job on our rugs 2022. Esther is so polite and easy to work with. They were…read morevery reasonable too. Highly recommended!

Mr. Lewis responded effectively & promptly, he accommodated when we had an issue with the…read morematerials. He was top notch & made sure to make my wife happy with her flooring project vision. We will be definitely using Mr. Lewis agin in the very near future foe other projects & renovations. I highly recommend giving him a call for your project.

From the owner: Call Mr. Lewis for a Consultation & Estimate! Discover excellence in flooring, backsplash, and…read morebathroom remodels with our 20+ years of industry expertise in the greater Atlanta area. We specialize in transforming spaces, offering free estimates, and unparalleled craftsmanship. Your dream interior is just a call away!

This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more

5 service!! Ray and his team are complete lifesavers! A…read morepuppy I was babysitting rip carpet at the bedroom door so it was pivotal to find a company on short notice with decent pricing. Excellent communication,great execution and would recommend to everyone I know. -Pick this company if you want the job done RIGHT!

Most Excellent Customer. The Business Manager worked with me seamlessly via telephone ( how nice…read morein this time of C-19.). As promised, 3 gentlemen arrived at my house at the designated time and efficiently installed wood flooring for me in a large bedroom in about an hour. This also included taking out and hauling away old carpet. The 3 gentlemen were quiet yet friendly, C-19 compliant and my experience overall was no less than EXCELLENT/ 5 STAR . I have found a business that will certainly be a go-to business for future projects. YES. Most Highly Recommend.

We had a great experience with 5 Star Flooring. Regina and Brett were absolutely hands on and top…read morenotch when it came to customer service. The installers were fast and very hard workers. We had VERY uneven floors and they had quite a challenging job to get them level but they put in the work to get them as level as possible. Our floors are beautiful and it looks like a whole new house! Thank You Five Star Flooring and Wally and crew!

From the owner: Material quality & flooring installation you can trust We…read moreuse experienced crews and stand behind our quality. Our Materials are all backed by Popular Branded Manufacturers and most have warranties that come along with each of those. Creative experts Experienced Crews, knowledgeable office staff, many years of flooring knowledge, attention to detail, and professionalism that is applied in all of our work. We have many "creative" projects that others would not attempt, but we have been able to perform. Customer satisfaction guaranteed We offer Extensive variety of Products. We have a make it right attitude. Should an issue occur, we stand behind our labor and most of our products carry wonderful manufacturer warranties.

Absolutely Exceptional Craftsmanship and Service -- A Flooring Company That Sets the Standard!…read more I cannot say enough about the outstanding experience I had with Fabulous Floors! From start to finish, they delivered top-notch professionalism, unmatched craftsmanship, and a level of care that truly sets them apart in both the residential and commercial flooring industry. Whether it's hardwood, carpet, laminate, vinyl, or tile -- this team does it all and does it flawlessly. From the initial consultation with Juliano and this son, I was impressed with their knowledge and transparency. They took the time to explain the pros and cons of each flooring type, offered honest recommendations based on my space and budget, and provided detailed estimates with no hidden surprises. Their showroom and sample selections were extensive, featuring the latest trends and timeless classics -- making it easy to find the perfect flooring solution for every room. When installation day arrived, their crew showed up on time, fully prepared, and with a clear plan of action. They were courteous, respectful of my home, and kept everything spotless throughout the process. Their attention to detail is what truly blew me away -- perfect cuts, seamless transitions between rooms, and smooth finishes that look like something out of a design magazine. Every board, stain, and polish was installed and applied with precision and pride. What really makes this company stand out is their versatility and expertise. They don't just "lay floors" -- they elevate entire spaces. Whether it's refinishing old hardwood to bring it back to life, upgrading a commercial property with durable and stylish materials, or giving a home a complete flooring makeover, they treat every project like a masterpiece. Their commitment to customer satisfaction is evident in everything they do. Communication was excellent throughout, and they checked in multiple times after completion to ensure I was 100% happy with the results. It's rare to find a company that combines quality products, superior workmanship, and genuine integrity, but this one truly does. I have received countless compliments from friends, family members and coworkers on how beautiful my floors look -- the transformation is remarkable. I can confidently say this is the best flooring experience I've ever had, and I will continue to recommend them to anyone looking for excellence, reliability, and craftsmanship that stands the test of time. If you're looking for a flooring company that takes pride in their work, values their customers, and delivers beyond expectations every single time -- look no further. Fabulous Floors is the team you want on your project, hands down!

Poor installation. Not even a year and several separated planks. No preparation to the subfloor…read more Dips where the floor is uneven. Reached out to floor installer and was told to fill gaps with putty. 10k down the drain