Matthew and his team are the best. I've been with them for 20 years and the rates have stayed…read morecompetitive the entire time and their customer service is the best. They take care of all the details for you. Can't recommend enough.

Switched to Matt and his team after not receiving the experience I expected from a different…read morecompany. From day one, Matt answered his phone and replied to my questions no longer than a few hours later. Best of all, he doesn't try and sell you on things you don't need, he gracefully analyzes your situation and determines what's best for you. I couldn't be happier with my choice, and best of all he is saving me a ton of money. Highly recommended.

This State Farm agent and staff are exceptional. They were recommended to me by a long-time client…read more I was formerly with another nationally recognized insurance agency and they were "over charging" me for car insurance and charging me a similar amount for my home owners insurance that did not fully insure my home. I worked with Chris Gorgas and he is an excellent agent and very personable. I gave them the highest rating because of their knowledge, care for their customers and service. I will recommend them to friends and family.

Brian is an exceptional agent. He maintains your coverage & is able to speak to the long…read moreterm/short term costs & benefit of various types of coverage. Have been a client for a long time as a result.

Poor customer service. Accident claim was handled very poorly. Very disappointed with State Farmread more

I should start out by saying that I am not currently a State Farm client. As a result of an…read moreaccident, I had the occasion to work with Kimberly Brogan Smith and her office team. I found myself struggling with a claims adjuster to the point where I didn't believe that I was being treated fairly. Rather than belabor the point, I reached out to Kimberly directly. She listened to my issues and made a commitment to get involved to the best of her abilities. Within 24 hours, my situation had been totally resolved. It was clear that working behind the scenes Kimberly had done just what she had committed and gotten directly involved. The difference in tone and approach was immediately noticeable. I couldn't have been more impressed. I went from being dissatisfied in the extreme to feeling like my needs were being met. That type of follow-through and commitment is something that I don't take for granted. I think that anyone seeking an insurance agent would be well served to consider Kimberly Brogan-Smith. I know that when my policy is up for consideration, I will be reaching out to her.

I highly recommend using Dustin for your insurance needs. He is extremely knowledgeable and will…read moretell you what you need to know about what types of policies will best benefit you. His office staff are always very helpful and will make sure you are taken care of. All of his policy holders that I have met are very happy with the service they provide.

Thankfully I have not had to make any claims since I've been working with Dustin, so I can't…read morecomment on that very important aspect of this business, but at every opportunity Dustin or one of his people have bent over backwards to take care of whatever I need -- insurance cards, renewals, documentation, reviews, or just something I had questions about -- even on weekends and evenings. Dustin was a referral to me from my mortgage broker and it was certainly a good one. I've moved all of my various insurance needs to Dustin. Between the service from his office and the convenience of Farmer's website, I will continue to recommend the same to others.

Dan Bigandt with American Family Insurance is extremely knowledgeable and helpful whenever I have…read moreinsurance questions. I would highly recommend them to anyone who need insurance for their home, auto, or business coverage in Lakewood and the Denver Metro area.

Insurance isn't something I know a great deal about, so it's good to have a great agent. Taylor is…read morethat agent. I switched over to AmFam for my car and homeowner's policies and added an umbrella polity too. Taylor was very helpful, educational, and explained things in words I can understand. I recommend Taylor at the Daniel Bigandt Agency for all your personal insurance needs.

I love the rate that Scott got me for my insurance! It costs less for more coverage than what my…read moreprevious insurance provided. When my car was hit, Scott made sure that everything was handled and made the process a lot less stressful than it could have been.

My wife and I have been customers of American Family for almost 14 years now when we first bought…read moreour home. Scott Gallagher in Highlands Ranch, CO has been our agent since that time. We have multiple policies with Scott including our Homeowners, Automobiles, and Life Insurance. We've been very pleased with the performance of Am Fam on the various claims we've had and the prices on the policies are competitive. The customer service provided by Scott over the last several years has steadily and significantly decreased creating a lot of frustration for us. In the last several months we've had a need to add two new policies to our portfolio - an auto policy for our new truck and an RV policy for our new camper. In both scenarios we sent two separate emails over several days providing Scott with the information we needed but with no response. The auto policy inquiry took two additional phone calls in addition to the email to elicit a response for a quote and a policy. For the RV policy we also sent two emails over the course of two days explaining that we're about to close on a new RV and we needed a quote and a policy but with no response. We included a copy of the signed Buyer's Order we would be executing as part of the transaction in our initial email. After following up with a phone call we were told "Oh, I didn't know this was urgent". Needless to say that we were furious by the lack of responsiveness and lack of urgency of our request. At this point we've decided to change agents. We simply can't justify paying the amount of money we do to Am Fam on a monthly basis and receive such poor customer service from our agent. I'd rather let an agent get paid on our policies who actually cares about our business and not take it for granted.

I just finalized my policy with John Ortiz and I have to say the man has been extremely patient…read morewith us. He navigated through a few scenarios and kept finding discounts to where I am very pleased with the result. Thank you John. Respectfully, Catherine Simons

I just transitioned over to State Farm and extremely happy with their thorough and detailed…read moreexplanation of all coverage. I've never had an agent in 50 years, explain every aspect of my policy. It was definitely an education for me. Mr. Martinez is excellent and his staff very responsive and efficient! I feel I definitely made the right choice. Don't hesitate to make the move to this agency. We are so happy we did.

Deborah and Danielle provided us with the greatest customer service I have received in years. My…read more85-year-old mother was just informed that she would be losing her health insurance on 01/01/26. These ladies got right on it and in less than a week all of our concerns had been alleviated, and we no longer had to stress over what we were going to do. Thanks again!

We worked with Enzo for commercial property insurance. He is so knowledgeable and we really felt…read morelike he had our best interest in mind. He thought of many things we would have never considered. He's very wise, great communication and experience.