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    Calypso Boarding Kennels

    3.5 (48 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 months ago

    Services - Calypso Boarding Kennels

    Pet boarding

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    Angela B.

    This is my first bad review in a place ever! I'm usually very understanding and know that nothing is perfect and things happened but there are things I can't let go. If you are new on the area make sure you read everything on the website and ask everything at the front desk personal otherwise they will asume you know how they operate. You have to know what credit cards they accept because they won't tell you not even as a courtesy in the previous calls you might have done asking for prices. They will also assume you know that if you want your dog to run or play you have to request it otherwise they won't say something like "Would you like to have some play time for your doggie during these days she is staying with us? This are the prices" Nope, they won't. You HAVE TO KNOW! I left my dog with them for 5 days and also requested a spa bath for her so we can have her home as clean as possible. I trusted this place to do that and I what I got was my dog with a big chunk of poop on her tail and small little chunks of poop around that area. I was told they gave her a bath. She didn't get a bath, her eyes are covered with "eye gunk". Honestly with this experience I don't even know if they took my dog for a walk so she pooped on herself and was left with it for all the 5 days she was in. I wouldn't have mind to pay to get her runs or play time if I knew all this. I just found out because I called and ask. How can I trust this place again. ?

    Felicity S.

    We just picked our dogs up from their weekend at "camp" and the overall experience we have had with Calypso has been outstanding! Their staff is very nice and welcoming, the facility looked clean, our doggos are pooped and their pricing is reasonable. From the first call to get on the books to the vaccination verifications, drop off, a scare of possibly having to do an emergency extending of their stay, their report card, and all the way to pick up the experience was great! We had a slight mix up in pricing but the staff was able to get it fixed and credited within minutes which we really appreciated! We will definitely be returning and recommending this dog camp (boarding facility)! EDIT: adding pictures of these doggos still tuckered out from their stay! ahh the sweet silence of happy, tired puppers.

    Mr. S.

    We have used Calypso several times now and our dogs always seem to look better when we pick them up than when we dropped them off. What's up with that? The staff are always accommodating and friendly. We have toured the facility openly and it seems clean and well run. We utilized the grooming service with our last boarding. My boy came out fluffy, shiny, trimmed, smelling wonderful, had a cute little bandana to boot.

    Front of Business
    N. B.

    Went for a look-see of this boarding kennel for our 2 cats. Located off if Rt 1. First impressions, very clean and quiet. No smells in the air, no dogs barking uncontrollably, etc. nice front desk area. Very impressed with what I saw... I'll follow up with another review if we decided to go with the kennel. But from first impressions it's a go.

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    4 months ago

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    8 years ago

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    Thank you so much for your kind words. We truly appreciate it.

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    9 years ago

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    Thank you for your kind words and recommendation.

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    7 years ago

    Sam the Man lives going to Calypso Kennels - we have used many kennels in the area and they are, by far the best.

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    7 years ago

    As usual our fur babies look great after spa day!!

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    Thank you for your kind words and business.

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    Page 1 of 2

    Ask the Community - Calypso Boarding Kennels

    Review Highlights - Calypso Boarding Kennels

    I am really really happy with how happy my kids came back, and how Calypso Kennels took care of my babies.

    Mentioned in 11 reviews

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    Colonial K9

    Colonial K9

    3.9
    (22 reviews)

    Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

    After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!

    Lisa's Bed & Biscuit

    Lisa's Bed & Biscuit

    3.6
    (9 reviews)

    Wow! I'm so impressed with Lisa's! The staff are friendly, and helpful, and super nice. The…read moreaccommodations are really excellent - no urine smell anywhere (unlike so many kennels I've used in the past); even the bedding came back folded and unsmelly. Each unit has its own outside run through a dog door - so the dogs don't have to wait to be taken out if they need to go. The buildings are heated/air conditioned - so great! They get to go out and play in well-kept grassy areas SIX times per day. Bottom line, they treated my dogs like they would their own - with respect, and care, and attention. And for all that, the price was very reasonable. I will definitely be using this kennel again.

    The good, the bad, and the ugly. The good, the one girl who works there (not the owner) is super…read moresweet. The owner lacks people skills, but I'm not holding that against her-we all have our own issues. The price is comparable to others in the area, the grounds outside are clean with easy access to I-95. The bad and ugly are too numerous to overcome for the good. The minute the door opened the place WREAKED! The floors looked clean, but I'm guessing not anywhere near sanitary! Crates (big and small) are simply all over-dogs barking, howling, screaming and crying. Because I had no other reservations, we left the dogs (mistake). During the trip, they gave the dogs wet food without asking me -which, of course, led to diarrhea, but no one called to let me know that -I found out when I called in. The dogs had poo in their fur -the younger had it on his neck and head ...??? The sleeping crate had crystallized urine in it (I had washed it out inside before bringing it into the house) and the sleeping towel I left was nowhere to be found (how long had my pup been sleeping on a bare, urine soaked crate?). I had to hose down the crate before bringing it in the house. There are no barriers or sight blockers between large kennels, so dogs can bite at each other through the wire. They also tried to send home a bone with us that had obviously been chewed in, but did not belong to us, leaning me to wonder what else is being shared between the various boarders. This was quite a new experience for me-usually I am asked before my dogs are given anything I didn't pre-approve or bring due to allergy problems and gastrointestinal issues. I've never heard digs wailing or crying like that before in a kennel--but perhaps it was just the temperament of the particular fogs-still heartbreaking, and not good for my babies to be around. I do not think there is any malice or bad will going on-I think they were truly concerned about the dogs eating habits (I was clear that was normal for them), but it's clearly not where I want my pups to stay in the future. Clearer communication and a better smelling/clean place, plus concern for clean sleeping crate would have made this a much better review.

    Critter Sitter of VA

    Critter Sitter of VA

    5.0
    (1 review)

    Recently used this business and I can't say enough great things about them…read more Not only did they not take care of my pets but watered my plants, made sure there were no pet accidents- offered to check mail .... And so much more. Received a daily log of activity with pictures of my pets; via their app. Highly recommend as their service and the price cannot be beat. My pets were able to stay at home and not be stressed by going to a boarding place and being in a cage/ kennel. Lisa has pet services done right and Lauren was great- she even got my shy pet to come to her! Absolutely wonderful services highly recommend.

    From the owner: Critter Sitter of VA is a professional pet-sitting company. Our clients know that they are trusting…read moretheir loved ones and their homes to a well-established, experienced, qualified, insured, and bonded business. We understand that owning and taking care of a pet is a large investment, so we make our services affordable and competitive. We offer an assortment of services at many different price points to accommodate all pet care budgets. Our top-notch team is comprised of dedicated pet care professionals who view their time with us as part of their career path. We conduct a screening process and background checks on all sitters and provide training and education benefits for all staff. Your pet will never be unattended to, as we work with sitter teams and always have a backup available.

    Calypso Boarding Kennels - groomer - Updated June 2026

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