Had a great experience with Car star. Bobby Herrera helped me out and walked me through all the options. He was clear, concise and very helpful. I'd definitely recommend you ask for him if you come here. read more

My car came in contact with a cinder block wall. I was crushed. Camarillo auto body did an amazing job making it look like new again and completed the job when they said. Thank you! read more

I recently had my vehicle repaired at CARSTAR Camarillo Auto Body. I have to say that they are the best auto repair shop in California. Bobby Herrera is always there to provide me with World Class Service. I am a returning customer and would not ever think of going anywhere else. Bobby and CARSTAR always give me a peace of mind that the job will be done right! If you want your vehicle to look exactly how you had it before your accident, I would advise you to go see Bobby Herrera and the wonderful people at CARSTAR Camarillo Auto Body! read more

I had a great experience here and would recommend this place with all my heart. Especially if you've had a bad experience with a body shop before like I did. Bobby is very professional, attentive and approachable. He did a fantastic job fixing my red Veloster. Service was fast and I didn't have to wait for the paper work either. Customer service Eva was very helpful and available whenever I had questions. *I cannot speak for all the people who work there, so if you're hesitant - Just ask for Bobby. read more

CARSTAR Camarillo Auto Body - Body Shops Near Me - Camarillo, California

Carstar Auto Body exceeded my expectations, which is excellent, because I've used their services before! I was immediately assigned Bobby, the manager. He went over the needed repairs in detail, and described each step in the repair process, complete with predicted completion date. During the process, I received updates every other day, and the job was completed early. Bobby even had my headlights sanded, and man, they look great! My insurance company ranks Carstar at the top for service; I see why! Thanks, Bobby and Carstar for making me a happy customer! Jim read more

I would not trust my Car(s) to any other Auto body shop ! Unfortunately I've too many experiences .. Steve and Bobby at CARSTAR Camarillo have made flawless repairs happen on all my damage BIG or small. Very NICE, knowledgeable staff !! They talked to me like I understand the situation ( which I do ) ! , being a woman that's important to me and rare . Also...They do the work quickly !! Alway update, never any surprises when picking up vehicles ! read more

I don't have enough great words for CARSTAR. I went through multiple body shops for a back bumper fender bender fix and I think I met and spoke to more douchebags at those places than I've encountered my entire life. A referral from a co-worker that knew my frustrations, I called Bobby and it was a great experience. I have a Fiat 500X and parts are notoriously difficult to get. I actually had a body shop string me along for 7 months and they told me that I would have to pick up the parts at a Fiat dealership and deliver to them myself. It was about a week and change at CARSTAR and it was fixed with GREAT service and kindness. If you need a body shop... THIS IS YOUR PLACE read more

CARSTAR Camarillo Auto Body - Body Shops Near Me - Camarillo, California

I was rear ended with very minor damage to my car. Carstar Camarillo has had my car for 3 weeks with no idea when it will be ready. They originally called me on Wednesday that my car was ready to pick up, I was not able to go until Friday because I work and they close before I get off work. When I got there on Friday and started my car a service light came on saying a rear sensor was damaged, the same sensor they were supposed to fix! How did they not see this come on as soon as they turned my car on to move it from the back to the front parking lot for me on WEDNESDAY I do not know! I saw the light immediately! This was Friday at 9am and apparently no one works there that could fix a "quick wire problem" is what they told me. It's now Monday afternoon and they are saying the one guy is still not there and they don't know when he can come and when my car will be ready! I would never pick this place willingly I'm the future. Be sure to do a proper inspection of your car before you leave. Pictures of the very MINOR damage this place is taking almost a month to fix. read more

CARSTAR Camarillo Auto Body - Pictures of the very MINOR damage that is taking this place almost a month to fix! - Body Shops Near Me - Camarillo, California

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They stand by their work. I had a repair that failed after 9 years and they still fixed it and made it like new again at no additional cost. read more

I can't imagine going anywhere else. It just wouldn't be worth the risk. The work was great quality, shop was clean, everyone was polite, I was kept in the loop...I could go on but they checked all the boxes for me. There may be another shop out there I'd go to for specialty work on a classic car or something but for my daily driver, I can't imagine I would ever need anything higher level than what was provided. I would not want to risk taking our car somewhere else because I can't imagine any other shops doing as good a job as they did. Zero headaches. read more

I went to CARSTAR after someone had hit my car. They were kind, efficient, and quick! I would highly recommend them for auto body repairs, especially if you have AAA. Robert H was a delight to work with. read more

Buyer beware...takes forever to get your car back. You would think GEICO would associate with a vendor responsible. I did not get a call responsive to their "automated" emails saying when my car would be ready, so I just showed up. Jason was very condescending and pissed at me for showing up -- didn't explain the paperwork to pick up the car. Then, I had to review my own car while he spent time reviewing another car that came after me and when I inquired why was I not given the same courtesy, he said "it was because of my attitude" when all I wanted was them to communicate with me. Dude, you are in customer service -- if you want repeat customers (and referrals), then act like it! Addendum -- he also threatened to report me to social media and GEICO...WTH. read more

CONCLUSION I must commend the owner of Camarillo Autobody for fully rectifying the start of a bad experience and turning it into a positive learning experience. The work performed and the finished product was all we could hope for. Thank you to Camarillo Autobody for an overall good experience. If we need autobody work in the future we will be back. UPDATE! The owner of Camarillo Autobody reached out to us. He was unaware of the mask situation and the poor customer service. He is now making every effort to make sure we are very kindly taken care of. Mask issue is now under control. Once work is complete I will edit the review. Original post prior to owner contact; I have never felt more unsafe and disrespected at any business than my visit today to Camarillo Autobody. My wife and I are both over 65, my wife just went through Chemotherapy and radiation. Not only were they not wearing masks in the small office, but when asked to do so, Robert the manager got downright rude to me. Needless to say we walked out and went elsewhere. If this was a sample of their service we would get then we were lucky we never started with them. Thanks to Camarillo Autobody for wasting our time and causing further agitation to an already rough day. I will be updating this post in 10 days when all should be complete. read more

After being rear-ended in my Porsche, I was prepared for the inconvenience that generally follows~ I met with Robbie at Cam Auto Body, he assessed the damage, explained the repairs, his office had already arranged my pick-up by Enterprise to get my rental car, and a few days later my car was like new~~impeccable work. I highly recommend Camarillo Auto Body :) read more

the business got paid by insurance fully and replaced with faulty parts and ignored insurance requests for a call back. per insurance, parts are unsafe for passengers. gary, the owner tried to cover his mistakes by trying to pay for my car after he received all monies fully from insurance. i went to the shop more than three times for other issues and they were unsuccessful in repairing and told me to "just drive the car" and that most people would not have issues with the repairs. these are scammers and are not honest people to work with. i have proof of wrong dong and they failed on their promise. please avoid this business and warn others. they go paid close to 15,000 and put non-agreed parts on the car damaging it and making it unsafe to make a buck and endanger people's life. gary and his colleague robert try to cover their wrong doing on the expense of the safety of people because n no one checks under the hood for the work they and they claim to be bbb and aaa-approved. be very vigilant and check your work with others if you are already using them. alert others. read more

CARSTAR Camarillo Auto Body - EXCERPT OF INSURANCE CONVERSATION - Body Shops Near Me - Camarillo, California

Carstar Camarillo Auto Body is a great company to work with. Our car had to be repaired due to a collision to the left side of the car. Allstate recommended the shop to us and we were definitely pleased. Carstar made an appointment to bring the car in for an estimate and gave us a timeframe when the car would be finished. They called us about 10 days later indicating that the car would not be completed on the day expected due to a part not delivered as expected. They called about 2 days later and said it looked like they would be completed on time. They are so professional and we were so impressed with the way the office worked together, almost reading each other's minds. Their workmanship is exceptional and we would definitely take any of our cars back to them for repair read more

They say first impressions are important. I had a good experience here once before but somethings seems to have changed. Very unfriendly, almost combative. Would recommend Premier Coach down the road. read more

I hit a loose fender on the freeway, which was unavoidable. AAA recommended CARSTAR. I was going to take my car to a friend's shop in L.A. but out of convenience, I went to CARSTAR and I am so glad I did! They did a beautiful job & the customer service was great too. I never had to call them to check on the status of my car, as they kept me updated regularly. I couldn't be happier & highly recommend them. Thank you, Bobby! read more

I read a couple of the reviews and was extremely surprised. I had exactly the opposite experience. My car was supposed to be done in 3 weeks it was done almost a week before. I got a call that my car will be done the next day. I also received an explanation of what was done. I had a small problem after 2 weeks , and was taken care of immediately. Robert, keep up the good work and the great customer service! read more

Fast and great service. Repairs finished ahead of schedule. Communicated everything with me in a timely manner!

If i could give this shop a zero star I would. Went to see what the hype was about since its supposedly a four star rating and my insurance recommended me this shop. Never will I recommend this body shop to my worst enemy. My experience was terrible. Robert said to me he wasnt sure he could fix my bumper that was hit by another vehicle. He "your car is too custom" and long story short he was being a karen asking me all these questions about my car. He asked about my carbon diffuser that was broke due to me hitting it along time ago irrelevant. He asked about my TPMS sighs on my dash asking me what those were about buddy. My tire sensors were taken off due to me putting new wheels on my car. Long story short robert didnt know if he could fix my car but yet asked me if i wanted to leave my car behind at this shop. No thank you first of all i would have been a customer if i wasnt harassed and questioned. This dude was the definition of a Karen. read more

I only went to this shop because it was Geico Certified. The people and atmosphere was great and typical for a large collision shop. I dropped my truck in on a Monday and picked it up the following Tuesday which was exceptional for time. The problem was the lack of quality. 1. I couldn't show this in pictures but there was over a dozen dirt particles in the clear coat. They probably can be buffed out but they didn't spend time doing it. 2. The truck was damaged on the rear quarter panel. It was replaced but they forgot, i guess, to repaint the lower panel with a "stone guard" paint. This is the textured paint that protects fender well or low quarter panel areas from rocks. 3. They forgot to put the lower clip on the outer fender well. See picture. 4. The rear tail light was replaced but the gap is extreme. See pics of the replaced one and the original to compare. 5. Excessive amounts of putty are visibly seen on the replaced panel. At the very least they could have done a cleaner job, not so messy. See pics of original and their work. Basically these doods need to slow down and pay attention to detail. Collision shops make their money by the job, not by the hour, so they knock things out. Maybe my vehicle is the exception to what gets knocked out here but don't expect me back or to recommend them. Yelp made me take off the pictures probably cause the owner was crying about them. Message me and I will send them to you as a picture speaks 1000 words. Turns out the owner knew about the problem with my taillight but didnt think I would notice. If I brought my truck back for them to repair it he said he would have make his workers fix the truck with no pay. Not only does he let poor quality leave the door he also has no morals on how to treat employees. How many times have you made a mistake at work and had the boss tell you that you will pay for it out of your pocket? Ridiculous. read more

I personally want to thank Gary, the owner of Camarillo auto body, for doing such a superlative job in remedying my issues with his company. He did not try to rationalize or minimalize the bad behaviors that were on display when I visited the shop. To the contrary, he handled the mask problem immediately and with great authority. In addition my car was repaired quicker than expected I am very satisfied with his service. He went over and above to make me happy and I am happy to recommend him to anyone needing bodywork in the future. Thank you again Gary! read more

Bobby was very helpful, he called with updates and seemed genuinely concerned. The staff there was all friendly and professional. When I was waiting another staff entered the room and quickly noticed and asked if anyone was helping me. The completed work was beyond my expectations. They made a stressful situation a little better. read more

CARSTAR Camarillo Auto Body - The before picture - Body Shops Near Me - Camarillo, California

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Amazing professional work on my Volkswagon Passat! Bob and his cohorts at Camarillo Autobody practice sheer artistry in repairing any vehicle. Such professionalism is to be commended highly! You know that you are in good hands the minute you walk through the door. Thank you, Camarillo Autobody, for a job well done! read more

Recently got in a car accident and was giving a different location and auto body repair through geico, I yelp the review and went off of my option was given. The choice between was given per the other body shop has 3 stars vs 4ish stars you guess where I'm going with this of course I went with the higher rating vs the lower one and I'm glad I did. Over all the experience was good the only down side was I had to call the day before my rental/ car was finish/due to check status on it per I didn't want to get charge for an extra day on rental. They overall kept me updated and was nice to provide me with all the information I need. They quoted me for 3 days but I got the car back on the 4th day which I'm ok with per the owner didn't like how there was damaged to the previous bumper and didn't allow that type of work. I would recommend this shop to my friends and family. read more

I walked in to see about getting an estimate and was met with . . . silence. Ok, maybe all those people sitting right in front of me are busy, maybe. After what seemed like a long time I hear, "What do you want?" Well, this is an auto body shop right, I'm here to inquire about getting my car fixed I said. Seemed simple enough, but they were busy, didn't want to talk about it and it was too late in the day apparently to do an estimate. Fine, I'll go somewhere else with my money. I left feeling like I don't matter to these people at all so I left never to return. Found another shop with a better attitude and excellent work where I actually matter. News for you Camarillo Autobody, how I feel matters! Good riddance! read more

I will never go anywhere else. I have done business with them 4 times now and couldn't be happier each time. They say what they'll do, and do what they say. The work is excellent and they stand behind it. Highly recommend. read more

My neighbor backed into my front bumper and I took it into Camarillo autobody and Scott helped me he was very helpful and very nice they repaired my front bumper and they even washed and detailed my car they did excellent work I would recommend them to anybody read more

I have been to Camarillo Autobody with more than 3 vehicles. I have had exceptional service each time. The staff is friendly and work is completed efficiently. Thank you for all you do Camarillo Autobody! read more

The staff was very helpful, however they did not completely diagnose the damage to my car after an accident. I have a 2018 Subaru Forester, and I had to return it twice for issues I believe they should have discovered while evaluating my car before and then after repairs. I had to utilize the Subaru dealership in Ventura for final repairs. read more

I had my 2007 Honda Civic repaired in September 2017 at Camarillo Autobody, after my front bumper area was damaged by a truck driver. Robert H. and everyone at the shop provided exceptional customer service before, during and after my repairs were completed. They worked with the other party's insurance company and helped with my Enterprise rental car, as well! The repairs were top notch and I highly recommend Camarillo Auto Body. My repairs were completed before the estimated time, too. Thank you very much! John read more

Excellent service and would highly recommend! Repair was very quickly resolved and a very good price. Friendly and efficient staff!

They fixed my car really good Bobby did a good job fixing my car I will highly recommend this shop to everyone I will never go to other auto body shop except this one thank you Bobby and crew keep up the good work. read more

They were rude and uncommunicative. The text message with the completion time were wrong. They made this process a lot more stressful than needed. I would not go back, they were recommended by the insurance company and I talked to them about how I was treated and they were not happy about it. read more

Had a great experience with a recent accident insurance claim. Bobby had outstanding customer service. He did everything he said he would. Job got done quickly and it came out great. I would highly recommend Camarillo Autobody to anyone and everyone. read more

Amazing service, car was in and out the shop in a timely matter. Really recommend working with Jorge

Very untrustworthy people. Very bad communication. Do not take your car here. Take it to someone that you can trust what they are saying.

Told me my truck would be ready on Friday. Never heard anything so I called and was told it would be another MONTH! Horrible customer service and business practices. Take you car somewhere else where you can trust what you're told. read more

This is by far the worst Autobody shop in the entire Ventura county. They took advantage of my girlfriend and didn't fully repair her car. Left with a squeaky dashboard after two weeks of them trying to fix the car. They charged me to fix my car and it's not fixed is the bottom line, they are scam artists. Do not take your car to this Autobody shop! read more