My realtor introduced me to Doug Leoni knowing that I would be in good hands with Simons and…read moreLeoni--the firm is amazing! My experience with Doug Leoni and Loan Processor, Jennifer Nohrer, was absolutely fantastic. One thing that sticks out to me throughout my experience was the consistent level of communication and support I received from Doug and Jennifer. They were always there to empower me with knowledge, and did so in a timely manner. As a first time home buyer there was a good deal I did not understand, but learned along the way. At one point, I began questioning my own decision making process on the home I would eventually buy. Knowing that I was questioning my decision because of cost led me to call Doug. Doug patiently took the time to walk me through my thoughts and doubts. The conversation was two parts financial advice and one part motivational speech. The discussion made all the difference and put me into a home and neighborhood I love! The conversation helped me to understand that I was going through some first time homebuyer jitters. Doug helped me feel comfortable with the fact that I was doing something big but my thinking about it all was sound. Doug also put me onto a fantastic loan opportunity and ensured I would retain as much cash as possible to put into my home rather than spend it on additional closing costs. Again, the experience and caring about the customer shone thorough as I moved towards the numbers aspect of closing details. Jennifer displayed the same kind of support during the loan processing phase. She patiently got me through documentation signing, information collecting, and preparing for the steps I would want to take after closing. She also took part of a Memorial Day morning to talk through the closing numbers of my loan so I would be well informed ahead of closing. During this conversation she also explained some steps I would want to carry out related to my loan servicer and homestead exemption application. This is a team of people that you can trust and believe in. They'll take great care of you!

Can't recommend them enough! If you're new to buying a home, they will help and explain everything…read moreto you along the way!

If we could go with less than a star, I definitely would have…read more Back in April/May of this year, we were referred to Jen from our Real Estate Agent Geoff Z and with the exception of this referral, all of his referrals have been on point. My wife and I went through the whole process of filling out all the paperwork to apply for a 2nd Mortgage Loan to see if we can get a better rate than the firm that did our 1st mortgage here for our primary home in Chicago. After we did all the paperwork (which is quite lengthy since it includes copies of this and scans of that), we heard crickets from Jennifer and her team. What we did hear from her were causal texts to my wife saying how she busy she was doing interviews for her local TV program, etc. etc. Then we find out one of her team members contact the other firm to inquire about the interest rate they offered us. We ended up going with our original lender since they sharpened their pencil and came up with a clever way to lower our interest rate with a higher downpayment option. I'm writing this review today since I got an email from her asking for my vote for "The Best of Tampa Bay" in the Mortgage category. Heck no. I've shared my experiences with a few people already to stay away.

I couldn't recommend Jennifer even if I wanted to. A lot of her ratings on Google seem skewed as…read moreit's written by a lot of people who have just 1 review or just a few. When we started the lending process with Jennifer, the numbers were hard to read and when we asked her about it, she read it incorrectly to us and when I came back and asked her about it, she corrected herself. It's hard to think that a VP of mortgage cannot read her own numbers. It made the process difficult for us as first time homeowners because we were unsure of what the numbers really were. Her emails were snarky and she is not someone that I could recommend to any friends or family because of her bad attitude. We finally went to Quicken Loans (now Rocket Mortgage) for our lending and that was a much smoother process and more enjoyable experience for us.

My father's account was compromised by his wife. We went to this branch and were taken care of by…read moreMyja. She was amazing. It was a long hard process with a 91 yo gentleman at her desk, who had a very difficult time getting there a remaining there due to pain. She was very competent, kind, understanding and showed she cared. Took us through everything to be sure we were well informed and understood every aspect of what was going on and gave us many options. She also gave us other ideas to help in general for things to do when someone is scammed. Covered all the bases. It was a hard process but she made it seem like it was it was no problem. My father felt safe and assured after we were finished, as did I. This Credit Union is fantastic. Everyone was so very kind. Thank you!

Navy Federal has made an auto refinance so difficult for my girlfriend. She applied to refinance…read moreand was out of town visiting family in PR. When she got back she went to the bank and picked up the check to send to Toyota Financial. Then she saw her due date is in 10 days. She called NFCU and the man said he would extend the date out one month. A few days later her due date on the loan never changed and when she called back she got nothing short of absolutely total rudeness and they said you signed the contract, and if you dont like it then you can withdraw the loan and go through the application process again just to have the due date one month from today. I did my loan through PenFed. Much better service. I asked to have my first payment pushed out a week because my car was being delivered to me and they extended it an additional 4 weeks in less than a minute. The choice is clear who im doing business with from now on, Yes to PenFed, heck no to NFCU.

Estimado equipo de FEMBI Mortgage,…read more Quiero expresarles mi más sincero agradecimiento por el apoyo y profesionalismo que mostraron durante todo el proceso de adquisición de mi nuevo hogar. Su dedicación y compromiso hicieron que cada paso fuera claro y sencillo, permitiéndome sentir confianza y tranquilidad en cada decisión. Gracias por su paciencia, su atención a cada detalle y por estar siempre disponibles para resolver cualquier duda. Sin duda, su esfuerzo ha hecho de esta experiencia algo sumamente positivo e inolvidable. Aprecio enormemente el trabajo que realizan y el trato cercano que brindan a sus clientes. Estoy muy agradecido de haber contado con ustedes en este importante momento. ¡Muchísimas gracias!

Charles and Daniela were wonderful to work with for our mortgage loan. We were moving to Florida…read morefrom another state and Charles was very patient with explaining the differences we encountered in Florida. I would definitely recommend Charles and FEMBI mortgage to anyone looking to buy in sunny Florida! Thank you so much for helping us!

We had a wonderful experience working with Bud and this compamy. It was a smooth, seamless process…read more Definitely would recommend!

I am so happy I went with Sharpre Mortgage for my first home purchase!…read more I worked with Bud and throughout the entire process he was super helpful and very knowledgable. He knew I was a first-time homebuyer so he worked with me to make sure I knew what every single line and piece of information meant and did it in a way that made sense for someone who doesn't work in this industry. I felt confident going into closing knowing I had all the information along the way and great support. I don't plan on moving anytime soon since I love my new home, but I know who to call if I decide to move again. Thanks Sharpe Mortgage!

Jason is the best loan officer that I have had a chance to work with. Not only can he guide you to…read morethe right loan for your circumstance, but you can tell that he really wants to make sure that loan points you in the direction of your financial goals! I couldn't think of working with anyone else!

Jason Hunter has personally handled many of my loans through the years. He has excellent…read moreprofessionalism, product knowledge, market savvy, and sophistication to deal with complex loan scenarios. He cares - which is saying something today - and always goes the extra mile to ensure my closings were on time and flawless. I refer my family and friends to him whenever they have mortgage related needs. I would recommend him and his team to anyone looking for the best!

Caliber homes is the most awful mtg company, I purchased my home in 2019 using Caliber Homes as my…read moreMtg company. I refi in 6/2021 closed in 11/2021. Caliber did not include all my fees as in the disclosure they forgot to add the Hud balance of 62,000 from my modification in 2021 and did not record the modification $ of 62000.00 until December 2021. Now the . Now in retired and the dept of Treasury has garnished my Social Sec Check, My Irs Refunds, . Neither mortgage company Caliber and My new Mtg company state they are to blame and now the balance falls on the homeowner. I have hired an atty to rectify this. Be careful of Caliber Now new Rez homes. No one in the New rez will even help me with any records I need and answers to my questions as to why it took 6 months to record my modification. Beware of these 2 monster companies. no *

We did not start with Caliber for a home refinance this past July, but we are so thankful we found…read moreCaliber and the Frank Gemma Team. Based on a personal reference, we called Frank Gemma after very frustrating service from our current lender. Our bank was pushing a sale rather than listening to us and helping us select the right course for our short term need for a roof, and long term goal of taking advantage of the low rates. Frank Gemma and his Team walked us through all possible options with patience and personal interaction. Mr. Gemma never made us feel obligated, and was willing to answer questions and discuss our best course over a few weeks before we were comfortable with a specific refi plan. Mr. Gemma's sales approach kept us interested in Caliber. Even with our own good understanding of how the mortgage process works, spending our own money was way, way different! We wanted a trusted advisor first. Frank Gemma provided this even without the prospect of a sale. Frank and his Team helped us feel comfortable with asking questions all the way through the process. Everything seems logical until you see the closing statement for the first time, then you second guess why you even started the process. But, the Gemma Team held our hand the whole way. Our Advice: take time to interview at least 2 banks or lenders anytime you are making a financial decision. All things being equal, focus on customer service and trust that you can ask questions and get honest answers before selecting the bank. Confirm you will get the same service as you walk through the entire process. Frank Gemma's email correspondence included a video of Frank talking to us about our personal needs, what he recommended, and a thorough charting of 3 possible refinance options. What a great interaction tool! The format of the emails was a huge help because we could review at home and detail our next questions. The thoroughness of his emails sold us on his interest in us personally. Throughout the process, Frank Gemma personally visited with us when we did not understand an item his Team was requesting, and he personally walked us through the final closing statement. All service you should expect with home finance, but rarely get. The Gemma Tram was a winner for us.

Maureen and her team are awesome. They work diligently and were on top of every process necessary…read moreto get my requested services performed. I have had the pleasure of utilizing her expertise for both buying a home and then refinancing my home. Both times I have been very satisfied with her work and one of the many things I was very happy about is the fact that she always had answer to any question I had through the process. Maureen is adept in her field. Thanks again Maureen!

DO NOT TRUST THIS BANK. Multiple issues with money lost. Today the ATMs are not working at ALL…read morelocations. I had to bring a police officer once to locate cash I had deposited because they REFUSED to look into their cameras and systems to find me depositing the money at their ATM. The fact that they let it get this far instead of doing the right thing the first time is disappointing and wrong on all levels. Come to find out the police officer found out for us that the ATM was having issues all weekend when I had deposited the money and other members had the same issue as me. Brushing it under the rug and hoping it would go away is NOT how you handle someone's livelihood. This bank should be ASHAMED, IS A SCAM and TERRIBLE at their job. There was another time I filed a joint account with my partner and they said they couldn't find his paperwork and called him by the wrong last name. I went through our emails, found the form he filed out and emailed them back with it and Ellie Burgos proceeded to STILL call him by the wrong last name...I mean how can you mess that up? This may seem small but it seems like they can easily mess up who they joint accounts with if they can't even get the name correctly. I've already left a review on Google and corporate responded with 'Hi, Bianca. We sincerely apologize for any dissatisfaction you experienced. Rest assured, regardless of our current interruptions, your information and funds are always secure at GTE Financial.' My funds are STILL not in my account and I am not rest assured by any means. Even after I brought a police officer in Tania Pratt sent me a letter 12/17 denying there's any evidence of my deposit. I guess bringing a police officer in wasn't serious enough for GTE.

My trip to the credit union was productive and the person that took care of me was very…read moreprofessional and helped me solved all my reasons of my visit there. I highly recommend the professionalism and good attention I received.