Navy Federal has made an auto refinance so difficult for my girlfriend. She applied to refinance…read moreand was out of town visiting family in PR. When she got back she went to the bank and picked up the check to send to Toyota Financial. Then she saw her due date is in 10 days. She called NFCU and the man said he would extend the date out one month. A few days later her due date on the loan never changed and when she called back she got nothing short of absolutely total rudeness and they said you signed the contract, and if you dont like it then you can withdraw the loan and go through the application process again just to have the due date one month from today. I did my loan through PenFed. Much better service. I asked to have my first payment pushed out a week because my car was being delivered to me and they extended it an additional 4 weeks in less than a minute. The choice is clear who im doing business with from now on, Yes to PenFed, heck no to NFCU.

For the most part branch associates are extremely polite and helpful. I did however have an…read moreinteraction with a teller that was a bit strange. I needed a cashiers check generated and after I was told to swipe my debit card he didn't say anything. After a good amount of time passed I asked him if he was waiting on something from me. His response was that he was waiting for me to count the money I was depositing. At that point I felt like I had to take charge of the transaction and lead him. I handed him the cash, asked if he still needed my license or could I put it away. ‍ Additionally every time I visit this branch there is a stench in/outside that smells like a sewer. Lastly, when I went to my car I realized I was parked next to a vehicle in which two young children were climbing in/out of an SUV while the adults they were with were preoccupied at the ATM. Initially I thought the adults weren't aware of what the kids were doing however that theory was quickly debunked. The kids were running back/forth between the SUV and the ATM. So to avoid possibly accident hitting the kids with my vehicle I ended up waiting until they left before I could leave also.

Demetrius was very professional. He was able to find the car I wanted within my budget and quickly…read more The experience I had at Rent-to-own was better than any experience I've had a a regular dealership.

Rent-2-Own Auto is amazing!!! He were able to help me find my new Jeep Wrangler. I'm Super Happy…read morewith my new ride. I cant wait to take it off roading I'm glad I went with Rent-2-Own Auto from my auto needs.

Brandon hall deliberately lied about the pricing and then proceeds to try to offend me i wouldnt…read morebuy a car here even if this was the last dealership on earth Brandon's unprofessionalism is why he's begging people to buy cars on facebook

Thanks to discount Dave and his team I was able to purchase Beautiful car in the right price range…read morein less than an hour! This guy rocks!

The actual General Manager called and apologized then immediately took care of my mother by giving…read moreher a loaner and fixing her car by the next day.

My wife and I are very grateful for all the attention Neftali provided us when we went to Courtesy…read moreNissan of Tampa to purchase a new 2025 Nissan Rogue. We live over an hour away from the dealership, and despite being less than 20 minutes away from another Nissan dealer, the kind and special attention Neftali provided via email, text, and phone convinced us to travel an hour to Courtesy Nissan of Tampa. Neftali greeted us at the entrance, welcoming us to the dealership with great professionalism. Neftali treated us like VIP customers, answering all our questions with precision and knowledge. He took his time explaining the car's features to us. Best of all, Neftali was very patient with us, without putting any pressure on us, and made us feel very relaxed throughout the entire purchasing process. He offered us lunch, coffee, water, etc. His attention to us was incredibly exceptional. We can assure you that Neftali was very professional, courteous, respectful, polite, kind, friendly, very honest, knowledgeable, attentive, and willing to serve us until the very end. We believe Courtesy Nissan of Tampa has a great sales representative in Neftali. We are very satisfied and happy with the purchase of our new 2025 Nissan Rogue. And if I had to buy another car again, I would do so through Neftali, who deserves 5 out of 5 stars. Thanks to Neftali and all his kind attention, we felt like part of the great Courtesy Nissan of Tampa family. Thanks to Neftali and the rest of the team, we will continue to recommend Courtesy Nissan of Tampa to all our friends and family. - Juan CM.

Needed a commute car with these crazy gas prices. Alexi was very easy to work with. Hooked me up on…read morea good car for a good price. Not a wide selection of vehicles but you have to start somewhere. Support your local businesses people.

From the owner: Our customers are special and we strive to give them a good quality clean car at a good price…read more financing available Hablamos (tratamos) Espanol y Portugues. Nuestros clientes son especiales y tratamos de darles carros limpios de calidad y buenos precios. Financiamientos oferecidos

Dave Z in the service department is amazing. We have had several mechanical issues with Our New…read moreMercedes and while I wouldn't recommend purchasing the gle 450, way to many issues for a NeW Automobile, the service department has a true SUPERSTAR in Dave Zupkosky ( Dave Z)

please alway question what the service agent . I've been there on multiple occasions and each time…read moreI was lied to and was able to get the right service and answer from other Mercedes dealers in the Tampa area. the agents are not helpful and don't have any experience. I will never go back to tampa and I will recommend other dealerships.

They did a charge off. Never electronically sent my title. I'm trying to renew my tags so I don't…read moreget stopped and THEY don't answer the phone to the clerk at the tax office.

Loan sharking at its' finest. Several of my clients have reported that this company charges…read moreoutlandish rates for auto loans, hides fees in the contracts and provides little to no customer service when they call in to deal with any issues. Try everywhere else first before you go here-Beware! Personally I'd take the bus or buy a bike before getting a car loan here.

I opened an account with this bank today and I'm very grateful to ORLANDO.HE was very…read moreprofessional..Everything was very quick and well explained. Im gonna recommend this branch to many more people...later!!

I just opened an account with them. They are definitely not user friendly and their customer…read moreservice is far from adequate. I have closed that account. They have cute commercials though.