I think during the regular hours they do an excellent job. However, when the sun goes down they…read morefall apart. We are on day 7 of no coffee. The employees have coffee. The patience have none. As a five star hotel it operates at capacity. We have wonderful food. Wonderful patent care. And lousy service. No one expects to have to get you out of bed to the lavatory. Nor get you coffee. I think we could have saved our 1800 per day and stayed at a lovely 5 star hotel.

I have been here for over a week. I liked just about everything about this place. I've been in at…read moreleast 10 rehabs in the last seven years. And this is by far the best. Hands-down the best. I've run into one person that was not super friendly. He was very efficient but not super friendly. The rest of the staff are nothing short of phenomenal. . They are very caring, competent, and friendly. I give this a 10 out of a 10. The food is even good.

I was very pleased with qaulity of service provided by the staff. I found Gail Gregory to very…read morehelpful and understanding of our concerns about our grandma. ! Thanks to everyone for the loving care they provide to our love one.

When we were trying to leave they gave us a hard time. Claiming we couldn't leave because they were…read morenot well enough. Bullshit I had to call an older male family member to basically tell them we don't need there services "we are taking our family member home!" The therapists who are independent contractors are rude and unprofessional (asking inappropriate questions like what we do for a living) weirdo, for what? Therapists dismiss women and only listen to dudes. Don't go here! They are rude and don't listen to you. They want to keep your family member here for their insurance money. Nurses are spread way too thin they don't know their patients. They don't read the charts, everything is word of mouth. I had to put up post-it note reminders. Patient can't have straws and they kept giving them to the patient. Negligent af!

I just want to be shown some respect. I've been leaving messages and ni one returns my calls. They…read moreme a Aspire tumbler over a year ago and never received it. Please let me know what's going on???

This place is amazing. Their staff is very attentive and knowledgeable. Between physical therapy,…read moreoccupational therapy and speech therapy everyone provided all the support to help me regain my speech and increase my strength to help me gain some independence after my stroke. My case manager also helped out tremendously with helping supply me with equipment to use when I was discharged and resources to help with if I need more assistance. The staff is amazing and I highly recommend this place to get better. I miss them all there after being home for a few days now.

Nursing , therapy and cafe were great but I witnessed and heard how the docter treated the nurses…read moreand was shocked. They work very hard and seem overy worked and understaffed.

My son is the founder of Mt House Recovery. I took a strong liking to Flagstaff while my son was…read moreseeking sobriety at Back 2 Basics. Flagstaff is a mountain community with a rich history, cool downtown and a lively University. Founder Aaron DiNapoli and House Manager Travis Anderson have worked to utilized the town's unique environment to help their clients reman sober, happy and healthy.

I suffer from the fatal disease of alcoholism. I also recognize that in order to survive, I must…read moreput myself in surroundings that are conducive to sobriety. The Mountain House saved my life, as it is the most supportive place I could ever imagine. In addition, the recovery community in Flagstaff is exceptional. I arrived in AZ on July 4th 2021,after living in a sober house in Milwaukee for 9 months. At the time, my older sister was living in Phoenix, and dealing with several health problems, as well as having to cope with her husband's recently diagnosed alzhiemers. Little brother to the rescue. I should add, that 6 months earlier, my 2 younger brother's died. Drink and drugs were never in play during these challenging circumstances. Tragically, sister Cynthia passed 7 weeks after I landed at the Mountain House. Again, substance abuse never came into play, as I was spiritually fit, and able to rely on the extraordinary support of my fellow wounded healers at the M.H.

Nov 2024 * Friends Michael and Pamela Batenburg were…read moreabsolutely amazing and so much fun to be with. This was my 2nd Bear hunt with them. Even though we didn't get a bear on this adventure. They made up for it every time with amazing coffee, Delicious foods and deserts. A warm toasty fire every night, also wonderful sleeping conditions I didn't even need a sleeping bag or my own pillow.(Lol) We had a great experience with a different group of friends and guest who showed up to serve those who were devastated by the horrible flooding that has never happened like that before. God blessed those who really stepped up. Also on a side note. If you are able to book a hunt. It will be a lot harder to kill anything with a full moon. And on the positive side me and my great friend Kyle had a blast. We will definitely be coming back again soon. Highly recommend this place.

If you're looking for a place to relax and chill, Back2Basics is the place to go. Michael and…read morePamela were wonderful host. Very welcoming, easy to talk to and Pamela is a wiz in the kitchen. I would highly recommend Back2Basics.

Very good experience Everyone was very nice and professional. No issues were foundread more

Dr. Zates is an orthopedic specialist. I've received other medical care for my back pain, but…read morewanted a fresh perspective. He carefully reviewed my various tests (mri, X-rays) and correlated what he saw with my symptoms. There's no cure for my back but, there is the possibility that an injection at a different spinal level will help my symptoms. That will be scheduled in the next few weeks. I'm hopeful and thankful for the good assessment and plan. I recommend this medical provider. Will update my review post injection.