Worst experience of my life. Fraudulent charges on my credit card. Bus broke down on route…read more Driver had no money for gas. Although they agreed they over charged me, I never did get a refund. If I could, I would put them out of business! Zero stars

Never showed up and when I called and asked for a refund I got cussed out by some very sassy man on…read morethe phone. Literally do not use this service, you will be left stranded in Vegas

Went online to book for a friend but did not have her ticket information for arrival at Sky Harbor…read moreAirport to bring her to Yuma. I called and a friendly representative answered. She helped me out to complete the reservation. And then I had call back. Same person and again outstanding attention! Kudos to Jackie! Awesome Customer service

The Driver was a very rude old lady, pick up is at 2 pm in terminal 3 door 5 and she was calling me…read moreat 1:11 demanding to be there sooner because she felt like the pick up should be earlier than 2, she was complaining all the way from Phoenix to Yuma that if we picked up the phone and answer her we could get to Yuma faster, she was the only one stressing about getting there fast, driving literally between 85 and 90 miles per hour, if a service is provided and says 2 then you have to do what your service offers. And if you are not willing to be nice with your customers then you should NOT be working here. This literally ruined my day. I was there way before the pick up time and she still had to argue with me like it was my fault that she was in a rush. Honestly I don't recommend this service , you lost a customer that goes from Phoenix to Yuma every week.

All I can say is wow! The party bus we rented with Jacob Transportation was worth every single…read morepenny! From start to finish, communications were great. We rented this bus for my sister-in-law's 50th birthday party and it did not disappoint. Sound system was great as we rocked out to our personal Spotify playlist. Absolutely loved and utilized both stripper poles. Probably not wise considering all of us were in our 40s and 50s. Once in a while, you gotta toss caution to the wind and just go wild. They had plenty of water and ice on board and they greeted us with birthday balloons and a carpet for the birthday girl to enter the vehicle. There were only 10 of us along with a cooler that we brought and some food but it could've easily have accommodated 18 to 20. This business could not have been any easier to deal with. They responded to all of my questions timely, and sent pictures of the party bus when asked. Jacob Transportation, thank you so much for making our day absolutely memorable! Birthday girl was happy and so were we!

Great service. Tne driver was very helpful through the entire day. Will use them again.read more

HORRIBLE! Bad attitude from the charter bus driver, Luis. We booked a trip from Tijuana to La Paz…read more(20 hr drive) I tried to use the bathroom inside the bus and he turned off the bus while I was inside the bathroom (the bathroom only works when the bus is turned on). He told me to get off the bus and use a different bathroom at a restaurant. I told him it was busy inside the restaurant, and he told me "GET IN LINE!" "You using the bus bathroom is going to stink up the place"

Called them last min late in the day they set me up a limo with in 45 min booked them for 6 hrs…read morethey were promptly their to take us out and get us home safe highly recommend them will use them again!

Riding from Ontario CA to Chandler AZ. Bus was on time. Made 1 10 minute rest stop. Driver was…read morecourteous concerned enough to make sure my ride was picking me up once we arrived in Arizona. He even offered me another Banh Mi sandwich, but in fact ended up giving me 4 that were left. So nice. This is a worry free ride that is convenient and wish the price $40. Will take it again soon.

It's great as long as you don't mind seeing a chiropractor after the ride. The seats are like…read morecement like a prison bus.

This summer I applied for a job with Yuma YCAT bus, but I've never actually rode in one…read more Be careful what you ask for; both of our cars ended up in the shop, so I had to ride the bus all summer! I was pleasantly surprised. Once I understood how to read the bus routes it was easy. At some stops the bus was a little late, but it's to be expected. All the drivers were friendly, cordial and professional. Here's a tip; buy the refillable ride card if you're going to ride often, to save time and money. It doesn't run on after 7pm-ish, Sundays or holidays...that's fine. Worth it!

Took the bus to Yuma it wasn't a bad trip the price was great I would highly recommend it save a…read morewhole bunch of money

If I could give ZERO stars I would, absolute worst experience ever. Got a bus ticket for my son to…read morego from Yuma to Phoenix. Arrived 30 mins early and waited, waited waited.....no bus! Called greyhound they said it was a 3rd party bus provider called FLIX that they scheduled the trip through and they couldn't track the bus nor could they help me, I had to call FLIX to see where the bus was (at this point the bus is now an hour late). FLIX told me that they needed a booking number, I gave them every number that was on the ticket and in the email, nothing worked. They couldn't find the reservation via name or email either, it had to be this specific booking number that apparently Greyhound doesn't give you on the ticket when you book through them. Asked if she could look up the bus number and she said no also. My son was able to find the bus schedule for that day and his bus number said it left at 9pm (my sons ticket was for 1020pm departure). I called greyhound back and asked to speak to a supervisor ", was put on hold for 27 mins only to have an automated robot get on the line and repeat "hello, hello? Can you hear me? I can't hear you". I called back and asked to speak to a supervisor again and was on hold over 30 mins that time, again same automated sounding robot voice. So they were giving me the run around. I asked Greyhound for a refund and the customer service guy told me that he was a 3rd party international answering service out of the Phillipines and they had nothing to do with refunds, I had to do it online and the online refund request website was currently down for maintenance (how convenient)!!! The next bus out was 2 days away and it was a 27 hour bus ride to get to phoenix putting him in the following day. He had to be back at work on Tues (hence why we got a Monday night ticket) and that other option would have put him into phoenix at 3am Thursday morning. So I start looking for surrounding areas to see if there's a ticket I can get him. At this point, we waited 2.5 hours on the Yuma bus that never came. Found a Quartzsite but rocket for 2am getting into phoenix 5am so he can make it to work. Drove an hour and half to get there and arrived 35 mins early, no bus showed up there either. This was a greyhound bus so I could track where the busses location was. The bus never even exited the freeway, totally skipped over this bus stop. So again I had to buy another ticket to get him on the 5am bus now. I paid 3 times to get him A bus tickets I was up through the night waiting at bus stops. And out all that money because greyhound doesn't do refunds through customer service, you have to submit a refund request via email request. Last time this happens and a bus didn't show and we ended up driving my son back to phoenix, we never got our money back. Buyer beware!!!

I found TransTerra through Yelp, and had a seamless experience communicating and booking with…read moreJorge. Then, our driver Omar was right on time, friendly, and professional. We had an excellent experience from beginning to end, and our day's itinerary was completely stress free because of TransTerra. They also provided car seats and boosters for the little ones in our group. I will definitely call TransTerra again for any of our transportation needs. They were awesome!!!

Great service. Very punctual and friendly!! Will definitely contact them for my next shuttle ride…read moreto the airport!

I will not use this service. I had a death in the family, I have to plan a last minute trip home. I…read morelooked at the website which said they are here for their clients 24/7, so I called. My car needs repair and I have to get to the airport and I work today. So I call, and after getting my flight information the man says "do you know what time it is?" I repeat my flight information. He says in a snotty tone "no do you know what time it is now? It's 5:30 am"....I told him that the website stated 24/7 and he said "well we mean only emergencies". He was so rude and doesn't even know the situation behind my trip, and in any case...website says TWENTY-FOUR/ SEVEN. I'm sorry that my trip due to a dead relative and my teacher schedule requiring me to call early inconvenienced you, sir. Very unprofessional.

From the owner: Yuma Adventures is your next partner in vacations. We cater to the Yuma and surrounding areas in…read moreeverything vacation from shuttles to all four major airports including Palm Springs to party buses for those nights out on the town or an event like weddings, bachelor/bachlorette parties, quinceanera's or sweet sixteen parties.