Beautiful apartment complex. Everything you could want. 5 minute walk to Alewife stationread more

Brent White was incredibly helpful and thorough as I looked for an apartment. He answered all my…read morequestions thoughtfully and did a wonderful job of showing me all the fantastic amenities and modern apartments Windsor had to offer. He went out of his way to address my specific questions and ensure I felt comfortable and confident about my decision. He was positive and clearly cares about the residents, personally greeting tenants as we passed them on my tour. It is evident that there is a wonderful community at Windsor and I look forward to joining it! Brent is great and I would highly recommend meeting with him during your apartment search!

Do NOT live in these overpriced apartments…read more Here's my honest review after living at Gatehouse for two years: Cons: 1. Terrible senior management - My car broke down overnight in the drop-off zone, and I immediately called and left multiple messages to inform them. Despite that, they towed my car without any warning. To make matters worse, the leasing office initially offered to help cover the towing bill but later backed out. There were no signs indicating the area was a tow zone. After two years of paying rent and being a responsible tenant, it was extremely frustrating to be treated this way at the end of my stay. 2. Cheap construction - extremely thin walls and ceilings with zero soundproofing from neighbors or city noise. 3. Constant maintenance issues - leaking pipes, broken floorboards, and frequent bug problems in the warmer months. 4. Unreliable elevators - at times completely out of service. 5. Outdated gym - a treadmill was broken for months without repair. 6. Disorganized package room - a chaotic mess with no real system. Time wasted digging through my neighbor's packages. 7. Inconsistent apartment temps - especially in winter, when heating settings couldn't be adjusted. 8. No sense of community - neighbors would speed dangerously through the drop-off zone. Pros: 1. Great location - close to downtown, which was very convenient. 2. Excellent maintenance staff - shoutout to Dario for always being helpful and responsive! 3. Nice rooftop - recently updated with new furniture and a great view. Final thoughts: While I appreciated the location and made great memories with my roommate and friends, I would never recommend Gatehouse to them. For the amount of money I was paying, the quality simply didn't match. This building has potential, but it's clear the ownership doesn't care to improve it. Wishing future residents and the staff the best of luck--but I'm glad to be moving on.

I moved into Gatehouse 75 Charlestown on December 31st 2024 and could not be happier. The community…read moreis welcoming,, spotless (thank you Alex) an: has positive vibe! I signed lease with Eric (leasing manager) who went above beyond to make things less stressful and easier on me since I am not the most tech savvy. I initially took a tour with Sheila property manager who was welcoming and explains how entering works. She was so friendly and outgoing and can tell she enjoys her work. When the apartment I was taking was ready, Kaitlin assistant manager walked me through and took note of outstanding work that need to be done and made sure that was complete. Dario, Maintence manger is super friendly and welcoming and takes pride in the building and makes certain the residents are happy. He's very Responsive to work orders and couldn't be more helpful. I found my long term residence and couldn't be happier The location is perfection too!

I am a professional and have lived at The Amelia for several years; I would not have stayed if it…read morewere not ALL that it is! The management staff - from office to maintenance - is exceptional and caters to the residents with an environment that is safe, clean, efficient, and neighborly. I love the architectural details of my apartment and my view. It continues to be the place I choose to live! The location is ideal for anywhere you need to be - there is quick access to highways, as well as back roads. So many great restaurants in the area, and being a stone's throw from Boston (via car, the T, or boat) affords the best of what the city has to offer. Quincy Center brings history back to life - it is the city of Presidents and proudly celebrates it. Quincy offers the ocean, marshes, captain's houses, ethnic neighborhoods, incredible festivities for so many American and ethnic holidays. It is genuinely a welcoming city for all.

Living in this apartment building was an extremely frustrating experience due to ongoing…read moremismanagement and persistent building failures. Despite being marketed as a well‑managed community, the reality fell far short of those claims. Management was incompetent and appeared incapable of operating the property at even a basic level. Issues were allowed to linger indefinitely, with little evidence of proactive oversight, organization, or accountability. Maintenance problems were constant throughout my time here. Elevators were frequently out of service for extended periods, garage entrances repeatedly broke and remained unfixed, and HVAC systems were unreliable. These were not isolated issues but recurring failures that directly interfered with daily life and convenience. Noise was another significant problem. The building has virtually no sound insulation, making it impossible to escape your neighbors. Hearing screaming children and excessive noise through the walls at all hours was common. To make matters worse, these same residents routinely filed noise complaints against others, despite the volume coming from their own unit--an issue management failed to address fairly or effectively. Amenities were underwhelming given the rent being charged. The fitness center was minimal, and management would suddenly impose restricted hours, further reducing the already limited value of the amenities. Overall, this building failed to deliver a reasonable living experience for the price. Between constant maintenance failures, incompetent management, excessive noise, and unreliable amenities, I would not recommend living here and would never rent from this management again.

Pros: 1. The apartment complex is clean and they have…read morecleaners vacuum and wipe surfaces weekly. 2. The amenities are nice and maintained 3. The leasing office and maintenance are responsive Cons: 1. Utilities are too high and property management/ leasing office refuse to do anything about it. For a 2 bed/2 bath my average water bill was $85 for normal use ( e.g. - quick daily showers, wash clothes once a week or every other week etc). The electric bill was an average of $250 and closer to $400 in the winter months because heating is also electric. So if you actually like to be warm during the winter months keep that expense in mind. 2. The walls are paper thin, you will not hear your neighbors next to you but you can hear every foot step of upstair neighbors. Hopefully you don't have a family with young kids above you, unfortunately I did. And the leasing office did nothing about it. 3. When I moved out, I was charged for scratches on the stove and +$200 was deducted from security deposit for "damages" so be aware that they will do anything to take out of security deposit if and when you move. 4. Although the apartment complex is nice, I believe the rent is overpriced and charging $100 for parking is also too much considering how much renters pay in rent; ultimately its not worth it and renters can find apartments just as nice that don't have as high rent and better located.

I'm very happy to have moved to Oak Row a month ago. It seems like many reviews online are from a…read moreprevious management company. The current management has been great from my experience so far and Matt and Ryan in the leasing office are phenomenal! They smile and greet you as you walk by and are very approachable and quick to address any questions or issues. The apartment itself is very nice with an open floor plan and new, brand-name appliances. Side note - the water pressure in the showers is amazing. There are some great amenities like game rooms and a well-rounded gym. They also have work from home spaces and a kid's play room. Outside there is a fenced-in dog run to let your dog off leash. Some owners don't pick up after themselves but that's the same anywhere you go unfortunately. The place as a whole is very pet friendly and I see a lot of dogs around. Also, it's just a 5 minute walk to Millennium Park which is a great spot to walk your dog. Did I mention there's literally a dog daycare across the street and it's one of the nicest ones I've seen? For parking, there's assigned spaces outside in the lot and inside the garage. They also have 4 electric vehicle charging stations (8 spaces) which is a huge bonus. You pay for your parking spaces but the charging station is free so it's not so bad. Although no apartment building is perfect, I can say that I'm very happy with Oak Row overall and I'd highly recommend it!

I lived at the Benjamin from 2020-2022. The staff/leasing office are excellent. I always had the…read moresupport I needed when minor issues came up - the repairs and attention were immediate. I had a beautiful view (didn't come cheap) but it was worth it very penny. The pool is beautiful - a great social scene and the best in seaport. the tenants are young professionals which is great for networking. They do have some great first time move incentive rent packages which are also generous. I'd live here again And def recommend it. Only thing I'd improve on (which didn't require a drop in the ratings) would be having more electric vehicle charging stations - as I had to wait a while to get one. I do believe this is in the works.

The location and amenities of The Benjamin are great. Otherwise, I can not recommend it for the…read morerental rate. The leasing experience was horrible. Everything must be done on the website, where the rent price can literally change by the minute. The agents in the office basically can't do anything so the process is so impersonal, and forget asking questions. Agents take days off (which is obv fine) but emails aren't monitored by the group, and phone calls aren't promptly returned. It feels like it's being run by a group of high school students. Overall, the apartment is nice but fyi the laundry machines are apartment size and the dryer cycle takes a minimum of 2 hrs which maintenance says is normal. The parking garage is convenient but not monitored. The walls are also thinner than our last apartment. We moved from The Alyx to save a little bit but now realize why The Alyx is more expensive. You get what you pay for! Better agents, nicer finishes, full size machines, and great concierge and parking attendants. Hope to move back there soon.

Went down to the lobby for free donut day. Good donuts and friendly representative there to greet…read morepeople.

We had a mixed experience living at the Victor for a little over a year and a half. In short, the…read morebuilding was a great place to live but we had to be consistently vigilant to not be overcharged by management. Pros: Excellent location, very close to transit, grocery stores, the North End, etc. Very friendly and helpful staff, including the concierges, maintenance staff, and leasing office staff Clean building and generally respectful neighbors. The building has very good insulation between units, we never heard any of our neighbors above, below, or to the sides. We could only ever hear sounds through the front door, which was never very loud at all. The unit had an excellent layout and good finishes. There was slight damage when we moved in (scratches on the floor, dents in the fridge), but we were able to record them and were not charged for the damage when we moved out. Excellent communal spaces, especially the roof deck with shared grills. It was also very nice that we could rent the communal spaces for a reasonable fee to host parties. Very convenient loading dock and freight elevator for moving in and out (can be reserved for free) Very responsive to maintenance requests. Easy to submit through the app and everything was followed up on within a day. Fun and varied resident events put on by the building Cons: If you choose to live here, you need to pay close attention to the bills they charge you because they are not always accurate and take some work to get corrected: While paying for the last month's rent, we were charged twice through the Bilt portal that we were required to pay through. Bilt refused to help resolve the issue, and it took 5 days for us to get our ~$4000 back. We had to reach out twice to get back a $200 deposit for renting a common space; we should not have had to ask at all. We were charged a bike storage fee after we had already turned in our bike storage key, even after getting written confirmation that the charge would not be made. We had to call again to get this charge removed. Maintenance was always super responsive to all tickets that we put in, but for a few recurring issues we put in tickets at least three times and they were never actually permanently fixed so we just gave up on putting in tickets. These issues were 1) the dryer did not vent steam and gave an error saying that the condenser tank was full, even though there was nothing in the tank; and 2) the built-in water dispenser in the fridge would stop working every week or two for about a day. With this issue, it is totally possible that it had temporarily resolved itself by the next morning when maintenance showed up. When we were in the process of re-signing our lease, we requested the interest on our security deposit, but were told that "security deposits don't gain interest here." Massachusetts law (Mass. Gen. Laws ch. 186 § 15B) requires that interest on a security deposit be paid to the tenant on the one year anniversary of the lease. The Victor has since replied to our review saying that they did in fact pay us the interest we were owed at the one year anniversary. They also did pay us interest on the deposit when we ended our lease early. It is unclear why we were told that they would not pay us interest on our deposit.

Beware!! My lease started less than a month ago and I am shocked at how Windsor manages their…read morecommunities. My experience at Windsor at Oak Grove has been incredibly disappointing. First, they did not clean the apartment before move in. There was food debris on the refrigerator shelves. The floors were extremely dirty. Huge spiderwebs in the windows. Dead bugs everywhere. Years worth of dust and dirt on surfaces. Then, I had to send daily emails for 2 weeks for it to be partly cleaned. They did not want to clean the piled up dust from surfaces before my furniture was moved in 2.5 weeks after my lease started. DO NOT EXPECT YOUR APARTMENT TO BE CLEANED PRIOR TO MOVE IN! Second, Windsor also did not provide all keys to all the tenants until multiple emails and visits to the leasing/management office over this 2 week period. Third, the apartment floors are not well constructed and you can hear everything the upstairs tenants are doing. Every step, every door opening. Everything. You can also hear your neighbors conversations at times. Last and Even more concerning, they assigned a parking space (on my lease and on my move in paperwork) that was already assigned to another resident. I have been paying for someone else's parking spot and they are unresponsive on providing me any paperwork on another assigned parking spot. Multiple phone calls and emails without a response. DO NOT EXPECT TO RECEIVE WHAT YOU ARE PAYING FOR. The only positives about living here so far: the maintenance team is amazing. Super responsive, effective, and friendly. Neighbors are very friendly. The location is incredibly beautiful and convenient. Extremely dog friendly. Apartments are large.

Terrible management. Maintenance team are nice. They have pest manifestation. Noisy, thin walls,…read morelost package numerous times. The cost increase is insane. No peace and quiet.

My husband & I have lived here for a little over 2.5 years and have mostly really enjoyed it. I…read morethink there are some helpful things to know if you're deciding to live here: Pros: - The modern style of the apartment is really nice. The kitchen in our unit has a lot of storage, which is great if you like to cook! Big windows let in a lot of light. - Laundry in unit, which can be hard to find in Boston - The people who work at the front desk/office/or maintenance are WONDERFUL - really great people who are so friendly and helpful. - It's awesome to have a concierge to hold packages. - garage parking in the building (not free obviously) is awesome especially in the winter - Some nice amenities, including a pool (I only go on weekdays, though - in weekends, the pool is unbearably crowded - see below). - Living above Whole Foods? As AMAZING as it sounds! And there are some other great places in the building, too: Capital One/Peet's Coffee, Fuji (sushi), Sweetgreens, etc. - Overall, the neighborhood is great and accessible to a lot. You're a quick walk to SOWA, tons of parks, Chinatown, etc. If you work in the Financial District you can walk to work in 20 minutes. The Tufts Medical Center Orange Line T stop is less than a 10 minute walk. Tremont Street in the South End is less than a 10 minute walk. Cons: - This is not a quiet place to live (which is the primary reason we're relocating; we have a young child and he is constantly woken up by the noise). On two sides of the building you have highways right below and on two sides are major construction projects that are really loud. Add in the fact that there are several young tenants who party (see below) and many people have dogs here that regularly bark and it can be quite loud. (We got a new neighbor a few weeks ago and their large dog barks at all hours of the night). There's also random other noise, like inexplicably loud hammering at 3am. You can always report this to the concierge but there's often little they can do unless they can find the source (though, again, they're wonderful!) - Understandably, but worth noting, rent is not cheap here. It's market rent (see below) so depending on the unit and when you move in and the length of your lease, your rent will vary. Good to know: - The crowd here seems to lean young, or at least seems to party young. For example: in the summer, the pool is overrun by people and their guests (while you're only supposed to have 2 guests, it doesn't seem enforced), and largely feels like a frat party. Similarly, I've seen tenants who party in the hallways (e.g., I saw a group that was drunkenly hoverboarding down the hallway while screaming and laughing for hours) or who generally don't take care of the place (e.g., just leaving piles of garbage in the room w/ the trash chute). Mostly, this hasn't bothered us other than the noise. But I think it's good to know :) - I think if you don't understand or don't want to live in a place with market rent, the seemingly random nature of how rent is determined can be frustrating. I.e., it's not going to be like you can really negotiate w/ the people who work in the office downstairs, as the rent is set by a national company. My husband and I decided to change units at the end of our first lease because there was an identical apartment available for a lot less. We know 5 other tenants here and 4 of them moved to a different unit at some point in their living here to get cheaper rent. That could be a pro or a con, depending on what's available/if you're okay moving halfway through living here/if you'd rather pay a possible increase in rent just to stay in your apartment. It didn't bother us! :)

I lived at ink block on and off since 2020. The front desk at ink block 1 is very friendly. Angel…read moregoes above and beyond with all the tenants. he opens the door for you if you need help and even brought up a heavy box to my apartment since I am pregnant and it was too big for me to carry. He is always smiling and willing to help.