Pros: 1. The apartment complex is clean and they have cleaners vacuum and wipe surfaces weekly. 2. The amenities are nice and maintained 3. The leasing office and maintenance are responsive Cons: 1. Utilities are too high and property management/ leasing office refuse to do anything about it. For a 2 bed/2 bath my average water bill was $85 for normal use ( e.g. - quick daily showers, wash clothes once a week or every other week etc). The electric bill was an average of $250 and closer to $400 in the winter months because heating is also electric. So if you actually like to be warm during the winter months keep that expense in mind. 2. The walls are paper thin, you will not hear your neighbors next to you but you can hear every foot step of upstair neighbors. Hopefully you don't have a family with young kids above you, unfortunately I did. And the leasing office did nothing about it. 3. When I moved out, I was charged for scratches on the stove and +$200 was deducted from security deposit for "damages" so be aware that they will do anything to take out of security deposit if and when you move. 4. Although the apartment complex is nice, I believe the rent is overpriced and charging $100 for parking is also too much considering how much renters pay in rent; ultimately its not worth it and renters can find apartments just as nice that don't have as high rent and better located. read more

I'm very happy to have moved to Oak Row a month ago. It seems like many reviews online are from a previous management company. The current management has been great from my experience so far and Matt and Ryan in the leasing office are phenomenal! They smile and greet you as you walk by and are very approachable and quick to address any questions or issues. The apartment itself is very nice with an open floor plan and new, brand-name appliances. Side note - the water pressure in the showers is amazing. There are some great amenities like game rooms and a well-rounded gym. They also have work from home spaces and a kid's play room. Outside there is a fenced-in dog run to let your dog off leash. Some owners don't pick up after themselves but that's the same anywhere you go unfortunately. The place as a whole is very pet friendly and I see a lot of dogs around. Also, it's just a 5 minute walk to Millennium Park which is a great spot to walk your dog. Did I mention there's literally a dog daycare across the street and it's one of the nicest ones I've seen? For parking, there's assigned spaces outside in the lot and inside the garage. They also have 4 electric vehicle charging stations (8 spaces) which is a huge bonus. You pay for your parking spaces but the charging station is free so it's not so bad. Although no apartment building is perfect, I can say that I'm very happy with Oak Row overall and I'd highly recommend it! read more

A couple months after moving in, a new management company took over and it was clear right away that this was for the better. The parking lot was almost a free for all under the previous management but that was sorted out quickly, we all have assigned numbers now so theres no fighting over parking spaces. Having a spot in the garage is a huge bonus in the winter. The building has been kept a lot cleaner as well, and unlike previous mgmt. there is now almost always someone at the office to pop in with a quick question or just to say hi (very friendly). The amenity area downstairs is nice (pool table/fireplace/tv) and you can rent that out for events if you want. They gym is awesome and since COVID they just have a sign in sheet to keep it to only a few people at a time, its never hard to get a spot. Theres a nice sitting/grilling area out front that never seems to get backed up. Theres also a convenience store right next door which is... super convenient. Legacy Place is a quick drive, Chestnut Hill is close, and theres a lot of good food places in the area. Theres also a HUGE park right behind the building with miles of walking trails/running track/baseball fields which is great in the summer and a bonus if you have a dog. I'm only moving because of a new job that requires me to relocate but other than that, gonna miss the place. I've bounced around Boston for 7 years, moving almost every year and this was my favorite spot. read more

We spend almost a year in Oak raw while building our house in Newton. The flexibility was incredible, it made it so much easier for us. The apartments are new, beautiful, and modern. The building is also beautiful and spotless, feels very safe. We used the outdoor garage during the summer and the indoor garage during the winter which was perfect. Everyone is very nice, it's very quiet and clean. Every request we had was answered immediately. Matthew who is the site manager is extremely nice and professional, he is very responsive to emails and always finds the best way to answer your question or request. I give Matthew a lot of credit for the reason our stay was so perfect, he is doing an amazing job. I highly recommend this place to anyone I know and though we are very excited to move to our new house, I am thankful for this great year we had in Oak Raw read more

Since I moved in 3 weeks ago it has been non-stop issues. 1. Electrical short in wall with ethernet cable required cutting holes throughout the apartment to rewire it. I guess no one decided to double check everything for functionality before walls were closed up. 2. Water heater would shut off when more than one appliance (shower, washer, dishwasher, etc) would run at once. This was fixed after the whole building had hoses replaced which took a week or two to get done. 3. Package Concierge not working for my wife 4. Packages left in entrance to apartment building which is unsecured instead of package area also making it a hazard to use the entrance at times. 5. Cracks appearing in door jams and corners of the walls. 6. Water leaking from ceiling fan in main bathroom. 7. Heating/AC doesn't maintain temperature, fan either runs constantly with little change in temperature or doesn't run long enough and is completely inconsistent. All of this and maintenance emergency number is a place to leave a voicemail. It is like I am paying 3900 for a freshly painted dump and they have already made it clear that they will charge full lease cancellation fee (2 months rent) if I decide to move out and find a place that is actually livable. Literally locking me into paying for a place where my family can't relax, my belongings are not safe, and home that provides no comfort. Save yourself and find a place that takes care of its tenants and empathizes when things are wrong instead of money hungry and lease locked. read more

Moved in a little over a month ago, and Ryan & Matt both know my girlfriend & I (and our dog) by name and are sure to say hello anytime we see them. Neighbors are very friendly, and I definitely know more dog names than human names. Amenities are generally in great shape, at least as well as the building can control (see previous comment about some dog owners not picking up after their pets, even though there are bags and a trash can right outside the dog area). Maintenance has always come same day or next day for the few little issues we've had and gotten things taken care of quickly. Finally, love the balconies on every apartment! Have watched plenty of summer sunsets with a nice dinner and/or glass of wine. read more

I'm a travel nurse on assignment for another month in the Boston area. When I originally called to inquire, I was excited because I was told this place was brand new and I'm one of the first to live here. So naturally I'm expecting a smooth functioning, clean place to live. And I have to say it's been a disappointment because my experience for a place I pay $2880 a month to live in has felt pretty low quality. The price of these apartments do not match the value or quality at all, whatsoever. You pay a pretty penny to be here, no less than $2500 for a studio- which is decent sized but that's about the only good thing I have to say about this place. I've been here since the end of May, at this so called luxury apartment, and my experience has been everything but. Every week or so at least once my stove and oven stop working, and maintenance has to be called, or I have to turn the switches in the breaker on and off. And sometimes switching the switches on and off ( which maintenance recommended I do the first time they came to try to fix this problem) doesn't work so maintenance HAS to be called. The last time the stove stopped working ( 2 days ago) I called and left a message for the leasing office, and an employee called back left me a voicemail asking me what solution do I want, and if I want to get out of my lease when do I want to leave, as if they're doing me a favor and are being inconvenienced to provide me with a working stove in the place that I pay to live in. The solution I want is an apartment that works without recurring issues. My first week there, hot water in the shower didn't even exist- the sink water comes out hotter than the shower water does, which the leasing office, claiming it is that way for "safety," have fixed it, but even still I don't get hot water in my shower longer than 7 mins before it gets lukewarm again. The appliances look like they came off of Amazon and the quality of the place as a whole feels cheap. The plumbing is trash- anything you flush down the toilet comes back up. The AC is set in a way that you can't go below 67 degrees, and even then, it barely feels as if there's cool air coming out of the vents. Luckily the summer here doesn't get too hot. This is just a warning to anyone in the market for a new apartment, and I know the market is rough right now, and with the way inflation is right now everyone is more weary of where their money is going and can't afford to have it wasted. I wish I could have been warned that the money I put into this place is far more than the value and quality put into it. It's so frustrating to be working hard to be paying so much in rent and not get the value that is promised from a "luxury" brand new apartment. I really wanted to recommend this place to my travel nurse friends but based on my experience I wouldn't recommend to anyone looking for luxury experience. I don't think this apartment complex was ready to be open to the public when it was. However, Thank you to Justin for always providing excellent customer service though, you're probably the only leasing agent I've spoke to that makes me feel like you care about my concerns. read more

While still relatively new to Oak Row, I can share that thus far, living here has been a very positive experience. I echo the sentiments of those who have expressed how pleasant and helpful Matt and Ryan have been throughout the move-in process and during these first few weeks of settling in. They are warm, friendly, professional and prompt in addressing any questions or concerns that arise. I also want to express my gratitude to Rick, who has provided maintenance when needed and is super personable and helpful. Oak Row has some nice amenities, many of which I have yet to take advantage of due to time constraints. However, I have enjoyed getting a few workouts in on the treadmills in the fitness center, which is conveniently located on the first floor of the building and yet very secure since you need an access code to get in. The indoor/outdoor parking and storage options have been wonderful as well! I love being able to park in the garage and have a nice, large personal storage space that I can store things in until I need them. It's pretty quiet and peaceful in and around the building, which is great. It's pet friendly so there are plenty of dogs here, but most of the owners seem very responsible and courteous of the tenants who do not own dogs. There is also a designated, fenced area outside for people to take their dogs to when they have to pee/poop. I can see it from my apartment and I normally just see one dog owner in there at a time. Still fairly new to Boston, I'm constantly hearing from people I meet that West Roxbury is one of the better neighborhoods, and VFW is a great road to live near since it makes other neighborhoods in Boston very accessible. There are also plenty of places to eat and shop at in this area. As far as the tenants are concerned, this is a fairly diverse apartment community with regard to age, ethnicity, etc. Most of the other residents that I have encountered have been friendly and will at least say hello. There is one woman who lives on my floor that walked right past me without responding to my "hello" the day I moved in and then remarked to a neighbor behind me who was going into her apartment that "we have new neighbors" in a very sarcastic tone. I was fearful that this was a sign of what was to come living in Oak Row, but fortunately, most of the other residents that I have encountered have been pleasant and respectful, and my floor mate who does not seem to appreciate her "new neighbors" has refrained from further public commentary. No living situation is perfect - at least none that I have ever been in - so I am pleased overall with the experience of being here in Oak Row and hope that I will continue to feel this way as the weeks and months go by. read more

Moved in January 2019, The management in the building has been changed in less than 2 years because the previous management was inept(albeit there was one person in the office who was a super star, but she left after being there less than a year). -The rent was increased from 2850 to 3021 because they want to extort more money from current residents(to be fair as does most other for profit landlords), loyalty is not rewarded, they do not cover a single utility we have to pay for all of them, parking is not free either. This place only offers a common area and small personal gym, but its not worth the hundreds of dollars a month they up-charge -The apartments are cheaply made and stuff like our microwave was broken with less than 2 years of use, the sinks were poorly installed and needed to be fixed, there are electrical shorts occasionally when using the garbage disposal(trips the breaker), there are cracks in the paint near windows, paint splatter on tiles and fixtures. the floors were warped when we first moved in, less than a year after construction. -the hot water heaters are terrible, takes minutes to get hot water running on first use of the day, and the water temperature can vary greatly when using it, going from lukewarm to scalding without changing anything -you have to buy curtains for your windows as the lights from the parking lot nearby will shine through your blinds, if you are on the first floor you also need them for your sliding door as you have 0 privacy. The benefits of living here are that the new management is way more responsive and the new maintenance guy is much better, but the price is just hard to justify when for 3000 dollars a month you can take out a mortgage on a house, not an issue if you have enough income, but its hard to find many people who are making over 150k a year(at least combined). There is some green space around the property which is nice if you have a dog. Apartment is pet friendly which is also a nice benefit. Great location for access Boston and 128/90, easy to go anywhere, close to grocery stores and neighboring towns High ceilings are a plus, they make the space feel large. Sound proofing is good, only neighbors above you, stomping or moving furniture will keep you up at night, we could never hear anything through the walls or dogs barking so that is also a plus, also pretty quiet from the hallway. no problems with odors in the apartment either. Safe neighborhood and quiet at night. Overall this place is not terrible, its nice enough, but for the price you are paying, along with all the small things you have to deal with, you may as well live outside boston(this place is literally on the edge of boston proper a stone's throw from dedham) and save the extra money for something you enjoy NOTE* -I do not have kids so if you do then there may be other factors to weigh differently -also the building owner the management staff are separate entities, most of the problems with this location center around decisions made during construction, the new management staff here have been really helpful and responsive, and make up for many of the small downsides to living here. read more