I highly recommend not using this business under any circumstances. I only wish I had looked up the reviews before I went to the store. I took my film camera to the store to get repaired, and told the man behind the counter that I had a problem with the wind switch. He said they would take a look and that I would have to pay a fee ahead of time. So I paid the fee and was given a contract that said the repairs would be made upon verbal agreement followed by the repairs may have to be paid for in advance. I didn't have a problem with this. I received a call from a woman a few days later telling me that the repairs would be $125 to clean out the camera (aka service it). It didn't have to do with the problem that I originally spoke about. She then went on to tell me that along with a verbal agreement, I was required to pay for the full amount of the repair before any repairs would begin. I was told that people okay repairs and then don't pick up their cameras afterwards so that is why they require payment. I had a feeling that the repairs that were said to be needed were not needed at all so I decided not to make the advance payment so they wouldn't repair the camera. I received another call a few days later that she once again said they were waiting on payment to start the repairs. I let her know that I had decided to not have repairs made and I would like to pick up my camera. She then put me on hold and when she got back on the line, told me that it was too late and the repairs had already been made. I then questioned her about the fact that she had originally said that all repairs require the full payment ahead of time. To which she replied, "Well, um, we don't really require it, we just would like it to be paid ahead" WHAT? I then reminded her that that is absolutely not what she had told me. Not even that I was told this once as a mistake perhaps, but repeatedly, at least three times, told that this was the policy. She then told me she had made a mistake. I told her it was not my fault that she had make a mistake and I would be in to pick up my camera and to this she agreed. I then went on my way figuring out if I should ask for the owner to let him know about what the lady on the phone had put me through, or just let it slide, after all, she seemed kind over the phone and I wasn't sure if I wanted to get her in trouble. I am in the service industry and I have seen people get fired over the smallest things. I decided to not say anything about it and just pick up my camera. Upon arrival, I saw the same man from drop off at the counter. I told him my name and said that I had just called to pick up my camera. His reply was "I know, you gave a verbal agreement. You owe for full repair" No hello, let me explain what happened. To which I explained what the woman on the phone said. He said it was his manager and he didn't care what she said and that I owed the full amount. I again said that his manager had told me that no repairs would begin without full payment ahead of time. His reply"I don't care" He then began repeating over and over again the same reply to anything that I said "You gave a verbal agreement" Then said that they are at no fault. I asked to speak to the manager so she could go over our conversations and he refused and said I was not allowed to talk to her. I told him about our conversation earlier that morning where she again said that they were waiting on payment as needed ahead of time, and he replied "She didn't know that it was already repaired. We are at no fault" I then asked him if he thought it was okay for his manager to openly lie to customers and have the customer held responsible for the mistakes they openly admit they made. His reply "We are at no fault. I don't care what she said. She didn't make any mistakes" I repeated that she absolutely told me she made a mistake and I would like her to come and explain the situation. He replied "I have been in business for 31 years" I don't know what that has to do with anything other than blowing my mind at HOW he has been in business for so long. He left me with "Come back when you are ready to pay"and a big "Thank you" that we all know meant a little something else. Also, I had said to him that it was obvious that I wasn't trying to get something for free since I was under the impression that there were no repairs made. To which he replied "I know you're not" and that was the kindest way he said anything to me in the entire conversation. Which just leads me to believe that he knew exactly what she told me. read more

The FIRST time I used Camera Repair Service I purchased a vintage Minolta 35mm camera with 3 lenses and filter. The camera was beautiful, just as described. All functions; focus, light meter, shutter, film advance worked smoothly and accurate. The additional lens were in almost perfect condition and worked beautifully. I appreciated the communication I had with the employees of the company. They were friendly and helpful. The SECOND time I used this company was for camera repairs. I purchased new a Minolta SRT201 35mm camera in the 1970's and I have taken hundreds of rolls of film. I had it serviced locally for decades, but the shop/ technician retired and closed shop. I had to find a new repair/service shop. I sent my much loved Minolta to Camera Repair Service for a complete service check and repairs. I was very pleased with their quick turn-around and most of all their exceptional work on my camera. They contacted me within two days with a service/repair estimate and then had the camera ready in two additional days and shipped out. I received the camera and was amazed. It looked better than it had in 20 years,and worked as good as when I purchased it. I highly recommend this company for their competent service. Their employee and technician communication with me, and for the quick turn-around and excellent & safe shipping of my camera. I have found my new repair & service shop for all my cameras. I will use this company again. read more

Today my family and I went into their store to see their inventory and to specifically look at the Mamiya RB65. From the moment that we step into the store we were greeted by hospitality and sincerity. This continued until we made a final sale. Their original price was $800 which was a little out of our price range, but their were happy to haggle with us and help us get to a price that we were more comfortable with. At first we were a little uneasy about the amount of money in General (it was my first time buying a camera, all of mine have been handed down to me from my father and grandfather). He saw that we were uneasy and said that we should take some time and think it over. We did think it over and hour later we went back and purchased it. They were very sincere and didn't really push me to try to buy their product but help me determine which one would be best for me. They were very helpful and insightful, when I purchased the camera they taught me how to use it and the accessories that it came with (pistol grip and flash). They were really enjoyable to talk to and learn from. Their shop is a place that I could vist multiple times and purchase multiple times. read more

I purchased a vintage Yashica 35mm camera via their eBay store. Everything looked fine and dandy, and exactly as described. Unfortunately, as things sometimes go with vintage cameras - the internal meter on the camera failed shortly after arrival. I contacted them via email about the problem, and they responded within 24hrs. They asked if I could send the camera back to them for evaluation, which I did. They called me within a few days of the camera arriving at their shop to tell me the bad news - the circuit board in the camera had gone bad, and no replacement boards were available (1970's camera). Their friendly staff offered me two choices - a full refund, or trade the camera for a similar, fully-refurbished one. The replacement camera was on my doorstep within 3 days of this phone call and it is everything I could have asked for. Extremely pleased with their prompt and courteous service and will be doing business again soon - I've got several 35mm cameras that could use some tuning up. read more

I don't understand all of these negative reviews but they seem relatively older, perhaps they've turned things around I could not have had a better experience at this shop. I dropped my Nikkor 60mm lens, something got knocked out of line and the lens could no longer focus. I took it to the shop, they called me the same day explaining the inner helix had been crushed and quoted me a repair price, which it turned out was fifty dollars cheaper than the price quote I received from Nikon. The repaired it the same day, the lens runs like new and the focus is fantastic. Both the woman I dealt with in the morning when dropping it off and the man I talked to in the afternoon when picking it up were very knowledgeable and friendly. If you live in the Pittsburgh area and need any type of camera repair I would absolutely recommend them. read more

Had my parents old 1980's nikon fe fixed up in a day and it works beautifully!! They only asked $15 to open it and then called with what needs fixed, asked what I wanted done, and it was finished that day! All the work was major, but for everything that was added they took more cost off! Amazing services, so incredibly friendly, they brought us cold waters and even taught me how to use it! Writing down tips for me and giving me a manual for it since I didn't have it. They told me to call if I needed help in using it and there's a warranty on the work that was done too. Amazing guys (Aaron and David) and experience, I will certainly be going back there with anything I need and will refer people there! Just got my first roll of film developed, and thanks to their tips and showing me how to use it they turned out amazing!!! read more

Totally Awesome to have this locally owned small business in a thriving big retail and industry city. My twin and I stopped in to get a hard to find mini SD card and a battery for my camera. Griffin and the owner were super helpful. I ended up getting a couple of batteries and a charger for no money!! We were thrilled with the service and value. We went back in the next day because I thought I had received the wrong charger. The owner graciously showed me how to charge my ion battery...I could have died it was so simple! We have some old cameras and cant wait to take them with us when we get back to Pittsburgh so these guys can get them up and running again:) read more

I was a bit apprehensive when I read some other reviews; however, I called and spoke with someone over a year ago when I became fed up with Canon's repair service. I am a high school photography teacher with many old cameras and lenses in need of repair in a timely manner. We have been MORE THAN HAPPY with the service we have received here and would recommend them to anyone who is looking for a local repair service and tired of dealing with national corporations who leave you in the dust! The quotes come in a timely manner as well as return of equipment once our district sends out the payment. Well done and here is to many years of work together to come! read more

Nice folks. I wanted to buy a simple film camera because I wanted to pick up a hobby and they spent so much time with me. The owner gave me such a great deal, two rolls of film, three lenses, a flash, a case, and strap with my camera-- just because he was feelin happy that day. He spent time time showing me how to load film into my camera and told me to come back if I ever needed help or if I had questions. That was pretty cool of him. I also noticed he has a sign that says he changes watch batteries for $10- I'm okay for now but I'm glad to know someone does it for cheap read more

Camera Repair Service seriously went above and beyond to make sure that my lens repair was handled with care and precision. From start to finish, I was kept up to speed about any twists or turns that might've come up during the entire process. Not only was Griffin thorough and honest about what needed done, but he was also super friendly and respectful throughout all calls and emails pertaining to my lens repair. I can't recommend this company enough for their hard work and dedication to get the job done right. They are now my 1st choice for any future repairs! read more

I am an out of towner, and have been coming to Camera Repair Sevice for over Fifteen Years!! Holy cow, where does time go? In the past, I always brought in my 4x6 portrait lenses in for Calibration and a good lube. Although, I am in the transition of converting to Digital. I got an amazing deal on a Nikon D5000 with kit at Camera Repair Service! I also got filters, adapters, straps, thrown in for free! I love the reassurance of a 6 Month Internal Warranty!! It is nice peace and comfort! Thanks for always having your doors open read more

I can't express how convenient and refreshing my experience was with CRS. The person who was working at the time, I didn't catch his name, was extremely nice and down to Earth. I dropped off my automatic flash for repairs around 4pm ish and I picked it up the next day at 1pm. And as a college student I really appreciated the reasonable pricing for the repair. Quick, affordable, and quality service. What more could you want? I'm definitely going to be a repeat customer for as long as I live in Pittsburgh. Thanks again!!! read more

These guys are always friendly and helpful. I see some bad reviews on here about camera service. I think those are based on people's unrealistic expectations for repairs. Cameras are expensive to fix and normally you would have to send it to the manufacturer. You pay for the convenience of not being without your equipment for 6-8 weeks....if you're lucky. I purchased two movie projectors, bulbs and they've helped me with technical questions about my digital camera. Prices are fair and I like to support small businesses. read more

We had 16 mm films that we wanted to have transferred to DVDs. It was done quickly and efficiently, and we have been very pleased. Two years ago we brought in a large collection of 8 mm family films and had them transferred to DVDs, which also was done well. Over the past 2 decades we have used this shop for our camera repairs. We have always found Aaron, the owner, and his staff courteous and helpful. Martin F. read more

I had a spot showing on my pictures from my Canon S100. They quickly diagnosed that it was dust on my sensor. They went out of their way to expeditie the cleaning, which was quite complex and required the disassembly of my camera. I got the camera back ahead of schedule and it works great. The spot is gone. Bravo! Woud highly recommend and would use again. read more

People were friendly, knowledgeable and helpful. They pointed out a problem that I was having with my VCR camera that I didn't know and saved me a lot of money. The sales people answered questions and were not pushy. read more

Friendly, expert service. Have had several cameras serviced on-site. Great source of vintage and classic film cameras, lenses, and accessories at reasonable prices. read more

Amazing service - top notch camera repair and watch battery change! Best in the city by far. Very knowledgeable.