A+++ Customer service!!…read more They were able to knock down my monthly auto insurance payment by quite a bit!! I highly recommend everyone to at least see if they can save you some money (hint: they probably can!). 10/10 would do business with again and highly recommend Make sure you talk to either Mike or George!

The best insurance agency around. My agent Celine goes above and beyond to find me the best rate…read moreavailable. She always gets back with me right away when I have questions. Best and friendliest customer service I have ever received from an Insurance agency!!

Very friendly and helpful. The rates were higher than I pay with current company. If they can meet…read moreor beat your current policy rates, I'd recommend them.

I have zero words for this agent. In the statefarm world…read moreyou don't take another agents client. Is what Kevin hatmaker in wayne told me , my parents agent for over a decade. They've seen this a few times in the 26 years. One week I'm at Nathan grooves with Bethany who is wonderful. And the next they can't find my policy, never could pay my July bill. She had to contact corporate to get my policy back from this guy. She says she has never had this occur . I never signed papers nor gave a payment method to Adam . Bethany had a better rate. That would signify I'm not interested and to get lost. As a customer I don't freaking owe an explanation. As if my toddler wasn't already on hospice and going for double hip repair as well battling kidney and epilepsy diseases . ... smh This agent made my family holiday plans in July a nightmare of stress. He crossed the line. I don't recommend this agent. Hell to the no. I'm a 29 year old kid trying to be responsible and pay my bill and this guy discourages me. Why did I deserve this ???

I love working with this agent. We recently had to file claim and working with the agents in this…read moreoffice made it so much easier. I particularly want to thank Michelle. She was able to help us navigate the process and showed so much empathy.

The folks at Pam Mowatt's place are exceptional! I had a run in with a deer on a rural road and…read morehurt my Jeep pretty badly. Pam and her staff made an awful situation much more tolerable. The claims process was quick and professional and I actually felt as if they cared! It was all in all a great experience (at least the claims part of it!!) Thank you Pam and staff. Mary

I moved from the San Francisco Bay Area to Detroit in 2021. I was still living in California when I…read morebought my house and I had to arrange for insurance while still out of state. Having never lived in Detroit prior to this home purchase, I had no idea what to expect my insurance premium to be. I had renters insurance through Liberty Mutual and so I assumed I would just convert that policy to a homeowners policy. Wrong! When I got the quote from liberty to insure the house, it came in at $15,000 a year! Even the customer service representative thought that it must be a mistake. It wasn't and other insurers I subsequently contacted were also very high with their quotes. Rapidly getting discouraged and expecting this to be the norm, I was throughly surprised when I contacted Pam Mowatt State Farm agency and received a quote for about 1/3 of what the others had quoted me. I didn't hesitate to place my business with State Farm Insurance and I have been with them for 3 years and have never regretted it. Pam and Robin Pedica are just great to work with. They routinely check in with me and annually set up a meeting to go over the policy and together we search for discounts. This year, when my policy was scheduled to go up considerably ,Pam was able to spot an opportunity for me to get a major discount by bundling My policy with an auto policy and it was really a surprising difference in price. Had she not taken the time to do this and explain it to me, I never would have known and would have continued and just had to live with the large price increase at renewal .Pam And Robin even took time to help me with an insurance matter I had with a different Carrier that had nothing to do with state farm, but they advised me and even took a look at some of the paperwork to make sure I was being treated appropriately by the other insurance Carrier. I think these guys are fantastic and I won't go anywhere else because truly, they have earned my business.

Ken Mascia is the best. He worked hard to get me the best rate available and is a pleasure to do…read morebusiness with. Highly recommend working with Ken.

What a great experience! I was able to reduce my rates for our home, cars and boat while getting…read morebetter coverage. Chris was kind, though and very knowledgeable! You can't ask for more than that.

I love working with Sean and his team. They're probably the most helpful and definitely the most…read morePOSITIVE and upbeat insurance team I've ever worked with!

I have been a State Farm customer for over 20 years. I was told this evening by the "OFFICE MANAGER…read moreat Sean McGraw's office" that QUOTE "I am glad you cancelled your insurance policy's, have a nice day" as she hung the phone up on me. My husband and I are legally married and due to my profession I chose to keep my name as it was previously. I added my husband to my State Farm policy a while back, added his vehicle, which State Farm had no problem doing when I was going to be giving them more money and increasing my policy premium. State Farm listed us living at the same residence, with multi car discount/homeowners discount and all the premiums being deducted once a month from my checking account (All correct). I Cancelled my Homeowners insurance (Due to sale of house) 8/8/14. My husband and I bought a new house on 9/15/14, after price shopping, we switched all our vehicles and homeowners to Tr@veler's insurance and we are now paying $1000.00 less yearly than what we were with SF. When I cancelled all State Farm (Auto) in September, the office manager failed to close one of the policies' for the vehicle my husband and my name were listed on. She then advised that "I" failed to make it clear that that one too was supposed to be closed and I couldn't have cancelled that policy I had opened for husband without her speaking to him first (Well you didn't speak to him to open it, just saying). I'm curious, shouldn't that have been addressed back in September where I could have put my husband on the phone at that time. She then advised it was all due to my name was listed second on that vehicle and our last names were different. Basically she was blaming me and the computers for her not locating all my policies and she even stated now with technology that they (the people/workers) don't even touch the paperwork (to visibly catch the mistake) BUT wouldn't you know the following month State Farm computers increased mine/my husband's monthly premium on his vehicle, because the multi car/homeowners was no longer a combined discount since they had been cancelled. Hmmmm, she had no answer for that, but reaffirmed me it had nothing to do about money. Well....all I can say is this girl's not rich and a couple hundred bucks a month, when already paying insurance to another company, it is about the money, "I'm sorry" that's food for my husband and I! Next week is Thanksgiving and my checking account is still being automatically debited. Well this evening I had to cancel my debit card due to State Farms blatant disregard for my request to cancel my policies and discontinue my automatic debit withdrawal's. I was informed if I did this, that I would be billed and it would then appear on my credit report, BUT WAIT....I was listed second and we have different last names, whose credit report are you going to put it on? Are we threatening now, with over 20 years of paid-on time premiums!! Seriously....The office manager defaulting to what she called "laws", Hippa privacy act, corporate policy (Not our fault), and she even went as far as to state "Sean McGraw doesn't make any money from your State Farm policy's". Well why the heck is he an agent then, if he doesn't make money from our State Farm insurance policies. The turn over in this office seems to be weekly. I think I currently have stored within my cell phone, only within the last few years, 6 different names of who I was suppose to contact within the office if I had an issue (Yeah right). Be advised, during normal business hours, you will probably get the answering machine and even if you leave numerous messages, you will probably not get a return phone call but when you do get to speak to someone, don't worry it's not their fault, it will be the person's fault that last worked there. In all my years, I have never had these kind of problems with SF. Never even a problem at this office prior to Sean McGraw, but it appears since he took this office over, I have had nothing but!! This is my personal experience with this office and my sole opinion. 11/20/2014