Friendly customer service with a smile. Very responsive and quality service…read more I would go back and would recommend this place to anyone

Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

Serviced my Alfa Romeo in August 2024. Replaced brake pads, dealt with misc. issues including oil…read more Fantastic experience, fantastic guy! Could not recommend more highly. Coming back again asap for a few more things.

Vlad went above and beyond for my audi rs5 it's my baby so it means a lot! He didn't try and over…read moresell us even fixed a few things that i didn't even know about. He is a stand up guy and we will be going to him again. Does a good job for a good price.

Great shop! Will definitely bring my cars here all the time!…read more Honest people and do a very efficient job!

Igor and team were such an awesome find approx 5 years ago when I needed somewhere other than the…read moredealer to work on my Range Rover. Since then, I have purchased multiple cars from Guaranteed Speed for all family members including my new acquired F150 where he helped scan the US to source the best choice. Igor and team have serviced all vehicles and continues to excel in terms of responsiveness, quality of work, trustworthiness and overall great guys to work with and most importantly they deliver on commitments. Nothing is ever too much trouble and in true Igor fashion he will never up-sell or do work that is not required, sadly I cannot say that for most dealers I have worked with! Another impressive aspect of their work is how extensive their skills and experience cover as I now have 7 cars all different models and brands, but these guys always deliver and at very fair prices both for parts and labor. Igor will always look for ways to minimize the cost down and keep you informed on progress and choice points which I really appreciate. A dealer, in my experience calls with a crazy high quote and its a take it or leave it choice! Bottom line I would highly recommend Igor and his team to find you a vehicle, work on your vehicle and even assist in selling it if needed. I look forward to our continued partnership and can attest to this company and team having a true passion and talent for what they do, you will be impressed!

Franklin's Family Auto provides quality service at a very fair price. We have had them do a number…read moreof service jobs that would have cost 2'xs more at the dealership. Their service representative can be trusted and will not up-sale you or provide a service that is not needed. Trust is important and that is something they possess in spades.

Quality I had an…read moreappointment and they didn't pre-order parts for spark plugs. (Clearly they don't expect people to show up.) I used to do work at a place in Truckee so yeah, we ordered the parts in advance, and sent back what we didn't need. DUH John's daughter was super snotty and I know more about Cars than she does guaranteed. they had to order parts which John said would take half the morning (so why did I have to show up at 8 AM and they said if I left and came back when the parts came in I would lose my place in line so what is the point of having appointments ? my car was there almost all day and I had that instinct when I pulled up like I need to just go over to the dealership they quoted me only $50 higher and it's a boxer engine in a Subaru so you want the dealership master technicians on it. Because when I got my car home, it backfired three times because the spark plug wasn't seated properly by their mechanic at Franklin's NEVER AGAIN NEVER AGAIN

We were referred here due to a mishap at a car wash on my brand new car. Our roof rack was ripped…read moreoff and minor denting occurred. We took my car in for estimate. Met with Dennis who was very knowledgeable and informative. Part needed to be ordered. A week later we took it back for repairs. The job was done in a professional and timely manner.

I've been here a few times over the last 10 years and I can't recommend J & J enough. They do…read moreamazing work and they're incredibly honest and kind. There aren't many businesses like this around anymore let alone people like this. I wouldn't go anywhere else.

Phenomenal service and excellent finished product, everyone is above and beyond with a smile on…read moretheir face. Highly recommend!

Top notch place. Excellence inspired. They say I need 85 characters. Really.. great service.. is…read moregreat service ehnoph said.

Just had my window tinted here. Joanna did a great job. She explained the difference materials to…read moreme and how to maintain the tinting in a good shape. My friend has been going to this shop for years for his cars because of the good quality of work and reliability.

What's there to say? Evolution has tinted 7 of our cars over the last 10 years. Always amazing…read morework, competitive prices and just overall a great experience every time. Attached a few of the cars they've tinted for us.

I was in two accidents in a short range of time. The first one required two doors to be replaced…read more The second one was when I was rear ended and needed a new bumper. Dave and Rob are the best! They keep me posted with what's going on with the insurance. When I get my car back, it's always in the timeframe they said it will be done. My car is always clean and shiny. They do fantastic work.

I would leave more than 5 stars if I could. My experience with Auernig Auto Body exceeded my…read moreexpectations from the moment I first stopped by for an estimate, to seeing my repaired truck looking as good as new. My interactions were primarily with Rob (the owner) and Dave, but all the staff were very friendly, professional and a pleasure to work with. The communication was fantastic and any questions I had throughout the process were explained in detail that was easily understood. My insurance company did not make the process easy, but Auernig made me feel that I had someone looking out for me, and they weren't willing to cut corners to make a quick buck. These are truly honest, nice people that work with integrity, which is hard to find in the auto repair industry these days. They definitely have a customer for life and I would recommend to any of my friends and family without hesitation.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

On time and fair pricing. Thanks so much Niko!…read more Brembo RCS 19 Chain replacement Pads Very clean work and professional thank you.

Responsive and professional. No complaints. So far so good on everything. Price was also very fair…read morefor what I had done. Niko did an excellent job. Im very happy with his work.