I will NEVER patronize this business again and would NEVER recommend anyone else do so…read more To summarize, brought vehicle in for power issues, discussed it might be alternator, drove in to repair on last bit of power in battery. Replaced alternator for over $500, issue seemed to resolve 4 months later the problem came back. Friday us their "catchup" day so left a message. Never got a call back. Called on a Monday. No call back. Called on Thursday from different phone. Finally got an answer. Without ANY discussion she told me over the phone they did what I asked and replaced the alternator without diagnosing. If I wanted diagnosed it would be approx $50. They had to test in order to send alternator back under warranty though.... even if it was thr alternator I would have to pay $300 for the labor. She asked if I wanted to bring in or not? Told her I trusted them to do the job correctly and wasn't sure if I wanted to continuing doing business with them. She said that's fine, that's what they preferred and hun up on me.

Good to see you all on yelp! This place is a great place to get your car or truck fixed. They are…read morevery reasonable and they take good care of your car and you. We were able to get the parts and take them to them to be put on. Their prices are more then fair and they work is done by a ASE mechanic. Give them a try and tell them Charlie sent you.

I would give them a 0 rating if I could. I will NEVER use Norris Auto Repair, Inc. again. They…read moredid 3 services that weren't requested or needed. I filed a complaint with the Attorney General office requesting to investigate them for fraud.

My car had the catalytic converter stolen off of it. I called to set up an appointment, they were…read morefast, efficient, communicative, and they had my car in an out in under two hours and it runs great. Most of my dealings were with Joe, he didn't treat me like I didn't know what I was talking about because I'm a woman, which is really rare now a days. Now me and my mother are going back to Norris to get our ACs fixed. Thank you Norris auto for making a crappy situation so much easier.

I have used JR multiple times. Excellent quality and value. He is very knowledgeable about auto…read morerepair.

My husband and I have had nothing but bad experience after bad experience with JR. The shop had his…read more'57 Chevy for 2+ years and all that was accomplished was the truck had been taken apart, minimal sanding and one or two places on the truck were painted very sloppily. When I finally got involved and started making JR accountable for the work not being done, I was met with a terrible attitude and excuses. After we picked up the truck (in all its pieces) JR gave my husband's number to some random customer because he thought the other customers part(s) may have been put on the trailer with our truck!!! Unprofessional is such an understatement but it applies to every aspect of how this shop and its owner operate! I would NEVER take another car here and would HIGHLY recommend using a reputable shop because whatever work JR does will have to be redone costing you more in the end!!! Spend the extra now on a reputable company or spend it later to have the job redone if you take something to JR's shop.

We have used Automotive Specialist several times over the last year. Several sets of brakes, a…read morewater pump, and transmission service, they have done it all well. Price has always been less than the competition.

I was driving from Kansas City to OKC, and had just had my brake pads replaced and rotors turned…read morethe day before. I pulled off for lunch and heard a terrible noise, apparently my caliper came loose. Luckily this place was less than a mile, so I limped it in. They were super friendly and helpful, even though they were short handed due to COVID. I was in and out in about 30 min even though they had other jobs. A++++

These guys have been in business for almost 40 yrs. If they have been around this long...it speaks…read morevolumes. Anyways, my vehicle got into a minor vehicle accident that damaged my driver side door and fender. Got a quote within 10 minutes and estimated completion date. Vehicle was dropped off on Monday and ready for pick up the same week on Wednesday. We did a joint inspection of the work and you couldn't even tell that it was ever in an accident. No damage and paint blended well. I'm pretty picky when it comes to details and I was speechless. Awesome work. Thanks Brian and your body guy for the amazing job.

Bought wheels and tires from them in past. Best folks in the country to deal with. Went back for…read moreanother planned purchase and shop was closed. Wondered if they moved or what. Hate to deal with anyone else when you have great folks like these.

Most knowledgeable tire guy you'll ever meet. Honest and hard working, Rex won't steer you wrong…read more I don't get tires from anyone else.

Make a day of it! Been waiting for 4 and a half hours to get a tire fixed. They have plenty of…read morestaff just nothing is moving very quickly. I shouldn't say everyone is the problem at this place, while I was waiting they had to fix a problem with Steve's work after he had spent 2 hours doing a new tire install to fix it. I wish I knew the tech's name who corrected it, but I do not. I guess my biggest problem is that Steve said he was taking his break and lunch right after he finished screwing up another clients job. He was gone for like an hour and 30 minutes. Believe me I know hard working people deserve their breaks, but when you do poor work, not so much! Everyone I dealt with was extremely polite and helpful, Steve might be your weak link. I hate doing this but it needs to be fixed. If you hate your job and think you are underpaid move on. There are 100 people who want and respect the job you currently have Steve! Do better and quit complaining about your mistreatment! You are a fine young man who needs to work harder and quit complaining. I'll pray for you Steve, that you understand Walmart is paying you a good wage to do your job! If you think you are above that move on and let someone else fill the position you take no pride in. These are just my thoughts take them or leave them! I'm not going back to have service done that's for sure even though I think there are hard working people who work there. Do better Walmart if Steve thinks he's too good kick him down the road! The guy who fixed Steve's work is outstanding, I don't know his name but he is a hard worker. Ask me how I know all this? Because I watched from a window in Walmarts waiting room for 4 and half hours.

I took my Ford Escape to Walmart just after 6pm. I was told they might not have time to do it, but…read moreI took a chance anyway. Scott and Brandon were true professionals that works on replacing the more complicated installment of my battery after closing hours! These two are a real asset to Walmart! Good job!

DO NOT TRUST. DO NOT TRUST. DO NOT TRUST…read more We had a huge incident with this mechanic. I think it's important to detail exactly what occured and the kind of person that owner Rodney Chaffin is. We had some work done on our brakes earlier in July by a new mechanic, as the issue was pressing. That mechanic informed us the brake pads were worn and would need to be replaced soon, but not immediately. About ten miles after getting it out of that shop, it stopped moving. It ABS was locked up, and I believed the mechanic may have accidentally caused the problem. Accidents happen, and not wanting to tell them they'd made a mistake without being sure, I took it into this shop for a second opinion. We wanted a diagnosis and a diagnosis alone. We would have paid for this, it was agreed upon. However, after a week, he informed my wife he'd changed the brake pads "because it needed to be done." Of course, we knew the brake pads would need work. Our usual mechanic was unavailable for weeks. It was not pressing enough to need immediate repair, so we decided we would wait until he was open. I needed the diagnosis ASAP though, as I needed to know if the issue had been caused by the previous work. We did not want him to, as he later claimed, "bad mouth" another mechanic, just the truth. My wife pushed back and asked him how much the repair would cost. He said he didn't know and would call her back "in a couple of minutes". He did not. At this point, I had not yet interacted with Rodney. He did not know I existed. He had dealt only with my wife. So the next day, after waiting until after their lunch period with no call, I reached out to him. The intention was to have a calm but firm conversation about my rights as a consumer and the illegal action he had taken. I was not going to pay for unauthorized work. Rodney, if you read this, all you had to do was call. Tell us about the brakes, we would've told you we knew and were getting it taken care of. You took it upon yourself to make the decision that should have been mine. You acted as though you did it from the goodness of your heart, but good acts don't have price tags. You thought my wife would be too intimated or dumb to question it. She's not. If he had let me finish, my intention was to pay for the diagnosis and a second repair to the ABS he believed would fix the problem. Unfortunately, Rodney's personality flipped on a dime. He interrupted me and demanded I come take my vehicle. I asked if he was willing to let me drive it off the lot. He said no, not until he removed the ABS fix. That was fine, I just wanted my van back at this point. I got a ride over and entered the store. I patiently waited while he spoke on the phone. When he was done, I demanded my keys, and asked if he thought we wouldn't catch on. He told me my keys were in the van and that he was in the process of putting the old brakes on. Now, this is a salvage yard, and Rodney had already proven himself to be untrustworthy and willing to do shady things. I have no way of knowing if they're the same brake pads. Things quickly escalated from there. Rodney came around the desk and, in an attempt to intimidate me, got as close as possible and stared down at me. He's a big guy, and I'm short, so he's got a good foot on me. He called me a loser and a mooch, I called him a crook. At this point the two women in the office had started demanding I leave, and though we argued a bit more, I did. Not trusting him with my vehicle, I stood outside the garage door and quietly observed. I thought it might be worthwhile to take a photo of it being worked on again, but this upset Rodney. He came out of the garage, demanding I wait in the truck that had brought me. I refused. We argued some more, and he told his mechanic to stop work and finally released the vehicle, though the brake lines had not yet been bled. Rodney, I will apologize to you and the women in the office for my temper. I should not have let my disrespect for you as a mechanic become disrespect for you as a person. But you are a bad mechanic. People need to know before you pull this on them too.

Had a car emergency this month where I needed a engine. They found an engine for me at a good price…read moreand quoted a reasonable price to put it in. Finished the job in a reasonable time and it runs great. Couldn't have asked for better service and would recommend them to anyone needing services.