I am beyond grateful that Dr. Barrera exists. On Sunday…read morenight, my 2 year old son fell down, which is totally normal for a kid his age. Except, he fell down tooth first onto cement. Lots of tears, a busted lip, and an emergency room visit later, he's mostly ok except for a nasty crack in his front tooth. The ER did a temporary patch on his tooth, but recommended we see a dentist ASAP. So the issue now is that when COVID started, my son didn't even have a tooth, and with us being very cautious during COVID times, we hadn't brought him to the dentist yet which meant, we didn't actually have anyone to call. We started out with our adult dentists, who advised that we actually needed a pediatric dentist. Cool, we didn't even know they existed. Monday morning, we called ALL of them in the Bay Area. Most didn't pick up their phones, and the ones that did basically told us it wasn't an emergency and they could maybe see us in a month since we weren't current patients. I'm not really sure how a two year old with a cracked tooth down the middle, in constant pain, and not eating was going to last a month before an initial exam with no promises on when a treatment might happen, but that's literally the answer we kept getting. Finally, we called Dr. Barrera's office. After describing our situation, his staff made us a priority, and literally squeezed us in to an appointment in under one hour. I want to emphasize that this was not an easy feat, and the office was busy when we arrived but it shows just how much this team cares. Dr. Barrera was so kind and patient with our son who was scared and crying the whole time. After we got x-rays, we saw that the crack was severe, and it wasn't going to be a simple patch up and our options would be to *try* to save the tooth with a root canal with the knowledge that it could still crack again, or, we just extract the tooth. The kicker was that our two year old would have to undergo general anesthesia either way. The complication now was to coordinate the procedure, as it generally takes a month to get something on the books. But to us, this was an emergency. It was heartbreaking to watch our son in so much pain, and it had only been 12 hours since the accident! Not sure how we were going to make it a month. But Dr. Barrera worked some magic, and while I'm not sure how he did it, he made time for my son and got an anesthesiologist out the same week! The day of the appointment went smoothly. Even though we knew we were squeezed in, we never once felt like an afterthought. His staff was prepared for us, and everything ran right on time. Both Dr. Barrera and the anesthesiologist talked to us before the procedure, managed our expectations, and again, was gentle and patient with our son. Dr. Barrera had even went out of his way to get a second opinion and talked to us about the possibility of saving our son's tooth, but we didn't want to potentially go under general anesthesia again in the future so we declined. We got a post-op update while our son was in recovery, a follow up appointment scheduled, contact information in case anything was "off" when we got home, as well as a follow up call later that evening to ensure everything was ok. It's been a scary week for all of us, but Dr. Barrera showed us so much empathy and made the best out of a terrible situation. I can't imagine where we'd be without him but thankfully, we don't have to. We can't imagine going anywhere else!

I was very disappointed with my experience at this dental office. I was informed that my son could…read moreno longer be seen because of an outstanding balance that they claim had been sending statements. The problem is that the statements were being mailed to an old address, despite the office having me verify and update my information at every visit. My son's last appointment was only about a year ago, yet this issue was never brought to my attention then. What was even more frustrating was being told that even if I paid the balance in full immediately, they still would not accept my child as a patient. Their justification was that they had called me one time regarding the balance. Refusing care over a billing issue that resulted from incorrect contact information and poor communication seems unreasonable. This wasn't the first time I experienced issues with their office management. On one occasion, my son had already checked in and was sitting in the dental chair being seen when I received a phone call stating that he had missed his appointment and never showed up. Receiving a no-show call while my child was actively in the office was concerning and reflected a lack of organization and communication. Overall, I found the situation poorly handled and disappointing. I would expect a healthcare office to maintain accurate records, communicate effectively with patients, and make a reasonable effort to resolve issues before refusing care.

Absolutely blown away by the level of care we received today! I have a challenging kid, lots of…read moreconsiderations for his care and a weird tooth that decided to pop up. Our hygienist was amazing - she was attentive, listened carefully, made notes and then not only did she listen well, but she conveyed the information to Dr. Nancy and Dr. Nancy came in having read my input form/listening to the hygienist. Might not sound like a big deal, but for the first time I felt like I had a true partner in my child's care, much like his pediatrician. I felt heard, I felt supported and then she carefully went through his mouth and we talked through treatment options of what made sense. She also answered all of my questions. Front desk came with a complete explanation of what was covered/not - everything was clear, in writing, and was able to click a button that said proceed! Another incredible service - once you agree to your treatment plan, you get an email with the PDF that not only shows what you agreed to but the actual teeth impacted. I know this seems silly but I have never seen the actual tooth number/letter up until now for my child and he is age 8. The building is a bit odd looking from the outside, but the office is bright and fresh and welcoming! We are absolutely thrilled to have found this dentist and looking forward to our next visit!

My daughter came in absolutely terrified because of a past experience with a different specialist…read moredentist. But the moment we walked into this office, everything changed. The staff here is truly amazing -- patient, gentle, and so encouraging. The whole setup is kid-friendly and calming, which made such a difference for her. They took the time to help her feel safe and supported, and with their kindness she was able to overcome her fear much more easily than I expected. I'm so grateful for their patience and understanding. Thank you to every single staff member for making this visit such a positive one. I highly recommend this place for kids, especially those who have dental anxiety. Truly a wonderful team!

Absolutely gaslit by a severely misinformed dentist at this office. I went in with a…read morewell-researched plan for my very challenging child that I was hoping to have an open discussion about and instead was gaslit and repeatedly having to defend my stance. 1. Glass ionomer is absolutely a viable option for a tooth with no enamel (as my child has) as a preventative measure/temporary solution, three dentists later and all the ChatGPT and Gemini data I can consume, I was right. It was literally designed to adhere to challenging teeth situations, including my child's, a no enamel tooth (which is actually quite rare, so there probably is some enamel present) and in his case, one that has not fully erupted. The chemical reaction that takes place does not need "hooks" to bond - it literally is an acid-base reaction to either enamel OR dentin creating a true chemical bond and thus a seal to temporarily protect said tooth. Both enamel and dentin contain hydroxyapatite - the key player is Calcium. The polyacrylic acid has negatively charged carboxyl groups that can chelate to calcium ions. So when GIC is placed on the tooth (regardless of whether it is dentin or enamel), the acid conditions the surface, some calcium is available on the surface and the polyacralate chains form ionic bonds with surfac calcium and you get a chemical adhesion layer. Only difference is that with dentin, mineral density is lower, more organic matrix present and more moisture - so while it is a lesser bond, it still absolutely chemically bonds and would give the tooth some protection while we wait for it to fully erupt, for him to mature and hopefully continue work through his gag reflex. Basically buy time. Chemistry was my favorite class. 2. When I say no stainless steel cap or amalgam - I MEAN NO STAINLESS STEAL - and you are also WRONG if you think they do not contain nickel. Nickel is literally the ingredient needed to allow dentists to FORM the cap. It's not for you then to debate me for 10 minutes. I do not want the added release of Nickel into his system, a metal his father has a KNOWN ALLERGY TO. My child already has brain inflammation - I do not need to increase his load. Instead of listening, I was questioned multiple times about "how allergic my husband really is" or my favorite "all my other PANS/PANDAS patients are fine with the stainless steal". DO NOT CARE. Until you hold your child while he is convulsing himself to sleep because his brain is inflamed and his motor tics are out of control, you don't get to push your narrative. I am telling you as his parent what I need from you. Don't gaslight me into something because it is easier and cheaper for you. The rest of the office, awesome - great hygienists, awesome front desk - so sweet, great with kids. If you have a kid with no issues and just regular checkups, probably fine. But if you have a unique situation that requires thoughtful consideration with knowledgeable dentist, I would NEVER take my child back here. He deserves better care and as a parent, I have standards = a dentist who doesn't gaslight and understands the very basics of the treatments they are responsible for giving.

My daughter started going to this dentistry at 3 years old. Another dental hygienist recommended…read morethis as a family friendly office for my daughter. She is four years old now and is very comfortable 'going to the dentist'. The office is warm, big prop trees divide the space between the office and the waiting room. There are enough books to keep a small classroom entertained and my daughter felt catered to. The dental hygienist was so kind and offered me a spot to sit to watch my daughter. She asked if they could do X-rays which I agreed to. They were careful to explain how the teeth would eventually push through and at what angles. My daughter was busy watching a movie with provided headphones, so none of the procedures seemed to bother her. After her cleaning, she got to choose a prize and enter into a drawing to win a bicycle. All very exciting to a four year old. She'll look forward to more of the excitement. I had to email their front staff to fill out a form for her TK registration earlier this summer and they replied within four hours of my request. I was impressed with their response time and as a busy mom, I am grateful for the help!

I don't usually leave reviews but I was really impressed with the service provided for my daughter,…read moreAmora. The staff are very nice and I know my daughter felt comfortable because she didn't cry at all and she followed whatever the staff tell her. I also like that they offered reward for my daughter after being seen which she really liked. I also think that the play area helped her calm down and felt like it's a safe space. We will come back again!

We recently are new patients to Silicon Valley Pediatric Dentistry! We started coming here because…read moremy daughter needed braces and then soon after moved all of our family's dental care here because we were so impressed with the staff and the facility. I really appreciate how efficient and thorough the staff is when scheduling appointments and during our visits. They are so well staffed that things work like a well oiled machine. One of the best things is being able to get appointments after school so that I don't have to take any time off to get my kids here. At our old dental office, only morning appointments were available and it was super inconvenient for working parents. Want to give a special shout out to our dental hygienist Kevin who did a great job today and our orthodontist Dr. Janice! I'll always recommend SVPD!

We had an amazing experience bringing my son to at Destination Smiles. From the moment we walked…read morein, the staff were friendly, welcoming, and so helpful. The waiting area was clean, organized, and kid-friendly with books and toys, which made the visit easier. The dental assistant and dentist were incredibly patient and accommodating, making sure my son felt comfortable the entire time. They communicated clearly with my husband and I about any areas of concern and how to address them. While waiting, I also noticed they treat every patient with the same kindness and care, you can tell they truly take pride in what they do. The office is clean, inviting, and absolutely worth the hour drive. Highly recommend!

This is our second visit. So happy with the services here…read more The doctors are so caring, considerate and helpful, explained everything very patiently.

I have been visiting this place for quite few years now for both my kids . They are really one of…read morethe best . Very patient and gentle with the kids . My son had issue with his teeth alignment and they referred an orthodontist who had offices right next to them which made everything easy . Front staff is also very friendly. When you leave , apart from the lil parting gift ( brush , toothpaste etc) , they give the kids balloons, stickers and a token with which they can use to get any item from their vending gift machine which makes my kids always super happy and wanting to come back .

5 Stars - A Truly Exceptional Pediatric Dentist! We couldn't…read morebe more grateful to have found Dr. Pang! From the very first visit, he made both my child and me feel completely at ease. His gentle, friendly manner and genuine care for kids are immediately obvious. He takes the time to explain everything in a way that's easy to understand, and he always makes sure my child feels comfortable and involved during the entire appointment. What really stands out about Dr. Pang is his ability to connect with children. My daughter used to be nervous about going to the dentist, but now she actually looks forward to her visits! The office is clean, welcoming, and designed with kids in mind--it feels more like a fun space than a medical office. Dr. Pang doesn't rush through appointments, and you can tell he truly loves what he does. He's patient, professional, and always goes the extra mile to make sure your child receives the best care possible. Dr. Pang not only remembered us but also asked about our trip, making the experience feel especially warm and personable. If you're looking for a pediatric dentist who combines skill, compassion, and a genuine love for children--look no further. We can't recommend Dr. Pang highly enough!

Dr Amiri and her staff are patient and communicates well with me and my child…read more They take time to ensure my child is comfortable with any procedure/treatment. Dr Amiri is flexible. My child did not want to do Xray and based on her examination, since she did not notice much changes in the condition of the teeth, she did not force my child to proceed with the Xray. The office is welcoming with a kid's play area. My child spends time playing in the play area before and after the appointment.

clinic. My child…read moreneeded a tooth extraction and was very afraid of the pain. The dentist and nurses here were incredibly kind and patient. They comforted my child and helped them feel safe and not scared. At other places, my child would cry a lot, but here everything went smoothly and calmly. We really appreciate their warmth and professionalism. Highly recommend!

My son has been going to BAKD for about 6 years and have seen both Dr. Phen and Dr. Su for regular…read morecheck ups, cleanings and treatment. They are both great and really care for my son's dental health and what works best with our lifestyle. Everyone in the office is great! The front staff greeted me when we walked in and you have to check in on an iPad where you update some information. Today, my son saw Brittany for his cleaning and she was wonderful! She was very gentle, patient and she made my son feel comfortable.

I took my kids to the Saratoga location as they were in network and every time we went, the staff…read moresaid we only have to pay the copay. Then this May I started receiving a bill online. The "bill" never provided an explanation as to what exactly they were for. I asked for an itemized bill, in which they could not produce for months. It wasn't until August that someone called me back to tell me verbally what the charges were (x rays that I didn't know my child took), but still nothing on paper and I received a notification every month about my outstanding mysterious balance. In early Nov, they finally produced an itemized bill that I have attached. I'm still not sure why under 3 years old oral evaluation isn't covered by my insurance, but that's what I was told. I paid the statement balance and today, 12/5, I receive yet another notice that I owe $7. There was no explanation, but comparing the two statements, which I have included here, it seems they randomly changed some charges and even added a charge. This is fraud because the last six months they have sent me a different bill this whole time and now all of a sudden after I paid they decided to change the charges with no explanation? It is also harassment to continue to email someone without providing any explanation for the charges. It's their responsibility to make sure the charges are correct and it seems they're just arbitrary at this point. Stay away from this incompetent business.

I have been taking my 2 kids to surfside dentist for several years and everything has been pretty…read moresmooth and easy until today. We will not be returning. As I was attempting to find my new insurance card (I have a different plan since our last visit), the front desk staff stated they could not find me online and asked me if I wanted a printout. I was confused by the question and asked "a printout of what" and she responded "do you want me to print out what we see...that we can't find your insurance coverage". I said no as I didn't see the point and wanted to focus on logging into my work phone to find my insurance card. The staff person decided to print it out and hand it to me anyway. I'm not sure if she thought this was helpful, but I found it to be very rude. What was I supposed to do with that printout? Then they proceeded to ask if I wanted to reschedule (it had been a good 10 minutes past our appointment time). No I did not want to reschedule! What would have been helpful would have been for the staff to take the kids back and start their appointments while I grabbed my laptop from the car and logged in to access their insurance card information. What would have also been helpful is to have an email listed on their website so I could give feedback directly to them. Instead, I am forced to write a negative public review which I don't normally like to do. We will not be returning as I do not appreciate their lack of customer service and respect for other people's time. I took time off of work and my daughter missed an after-school activity for this appointment. This was a complete waste of time and energy. I don't recommend bringing your kids here if you want a nice experience from start to finish.

This 1 star review is solely for the front office staff experience. When I first took my son for…read morethe first visit he needed more work done. The receptionist showed me the treatment plan and then proceeded to tell me there would be a discount since I would be paying cash and she would email me the treatment plan. Never received the email and a few weeks before the next scheduled appointment I called to ask the pricing. They told me the pricing and all was good. Proceed to the appointment and then they tell me I have a balance that is double the price they told me when I called to ask. The receptionist then called the supervisor and again, was not the price I was told when I called. I asked to talk to the supervisor, which didn't happen. The receptionist called her supervisor again and got another price, $16 over what I was originally quoted. Needless to say, if you are not going through insurance and paying out of pocket. Get final prices beforehand and in writing with staff members names and dates. Unfortunately we won't be coming back here.

It's been about 6 years since my prior review and I thought it important to share that I still go…read morehere. :) One of my old fillings popped out. It wasn't painful thankfully but they still treated it with urgency and booked me as early as I was available Monday morning, even called to offer an earlier time that day which I definitely took. I met with the staff and Dr. Dang. She took the time to listen to my concerns, hear my complaining about the totally unrelated gap in the front of my teeth because I didn't want to wear a retainer as the lazy defiant teenager I was, lol, and she even walked me through what she was doing (I have a curious mind!). I also asked about Invisalign but told her I heard it was pricey enough to make all my filling pop out. Dr. Dang fixed the filling and introduced a creative way to close the gap and wow! Who needs Invisalign. I didn't expect much given my gap but she figured out a new way to make it happen for me. I haven't had a gapless smile in over 10 years. Fun fact. I had a bit of a lisp when I talked before and voila. It's gone. I don't miss it. lol We might not really think about it but from my perspective, there is art in dentistry. I don't know how she did it but it looks great seriously. Whether I book my appointment with Dr. Phan or Dr. Dang, both are super patient, they listen and don't answer right away (a good thing in my mind). They think and walk me through potential options. The good ole days when doctors listened. I don't have to worry about them not listening here. Anyway, I'm super happy with my results and will continue to be a patient here fosho.

May thanks for the wonderful care and treatment. Thuy was the dental hygienist who performed my…read morecleaning and it was outstanding . Incredibly gentle, thorough, and informative . Looking forward to my next appointment