I don't usually leave reviews but I was really impressed with the service provided for my daughter,…read moreAmora. The staff are very nice and I know my daughter felt comfortable because she didn't cry at all and she followed whatever the staff tell her. I also like that they offered reward for my daughter after being seen which she really liked. I also think that the play area helped her calm down and felt like it's a safe space. We will come back again!

Our three kids love this place! All the dentists we have seen, Dr. Reham, Dr. Scotty and Dr. Nancy…read moreare really good. My oldest daughter comes here for orthodontics as well as for her dentist and her braces plan is progressing well. My son comes here for dentist only for now and has seen Dr. Reham. She is amazing. Super skilled at what she does and super gentle with the kids. You definitely feel like you can trust her. My son had cavities that had to be filled, with laughing gas and it went very well. Finally, my youngest daughter had the most dental work done here after she experienced cavities and tooth decay due to drinking milk in bed as a baby and not brushing afterwards. She had to do the repair under general anesthesia at 3, which is super nerve-wrecking as a parent but under the care of Dr Nancy it went very well. We appreciate that everything is super kid friendly, from the coin kids get to retrieve a prize at the end of each visit, the tee shirt and picture with the dentist they get on their first visit, etc. We will keep coming here and also a special shoutout to all the dental assistants! We appreciate you.

We had such a wonderful experience at this dental office for my 6 year old son. From the moment we…read morewalked in, everything was incredibly well run and welcoming. The front desk team was friendly, organized, and made the check-in process smooth and stress-free. A special thank you to Natalie, who did his cleaning. She was so patient, gentle, and thorough - taking the time to make sure Max felt comfortable every step of the way. She also walked us through the X-rays in a clear and thoughtful manner, which I really appreciated as a parent. What really stood out was how proactive and comprehensive the care was. Natalie even helped coordinate a quick orthodontic consult during the same visit and got us started with a clear plan moving forward. It made the entire experience feel seamless and well thought out. Overall, the entire team was kind, capable, and truly cared about making this a positive experience for kids and parents alike. We left feeling well taken care of and confident in the care he is receiving. Highly recommend!

Great experience taking my little boy here! The office is very clean and kid-friendly. The dentist…read morewas super professional and made the visit quick and stress-free. Five stars!

My daughter is very sensitive to tastes/textures so putting anything unfamiliar in her mouth like…read morefluoride or a buzzy water pik or even a different toothpaste makes her what some might call a difficult patient. But I am so happy I found BAKD just across the hall from my own "adult" dentist's office. Dr. Ayman Metwally and his staff really do try their best to make their patients comfortable and will not pressure you into procedures or rush you thru an appointment. I'm also grateful for their flexibility to accommodate last minute changes. We've had a couple of incidents where we had to reschedule because my daughter was feeling more anxious than usual. I can't recommend BAKD enough if you're looking for a pediatric dentist!

Do not go here. We…read morehave been going here for years. Recently, my daughter complained of an ache and was visually examined by a dentist friend, and she suggested going to a doctor. BAKD dentist confirmed she has not had 4 teeth descended- how do they miss this if we have been going here for years. The dentist at bakd said she did not see her prior- one gripe is all these years, we get a new dentist(temp!) everytime. When my wife asked questions, the dentist basically said I don't know , go see a specialist to all questions. Multiple years and they missed teeth not descending- did not even flag it. Communication is non existent and very poor Avoid

Dr. Angela Lee is fantastic! She is caring and took time to explain every step with patience,…read moreturning a stressful morning with a crying 20 month old into a much more manageable and gentle experience. She is also great with my 5 year old son using kid friendly words to describe the tools and made it fun while scaling his teeth. I wish she was my dentist! The dental assistants and everyone at the front desk are friendly at the Sunnyvale location. We are very happy here.

Our daughter just completed her Invisalign treatment with Silicon Valley Pediatric Dentistry &…read moreOrthodontics - Sunnyvale, and we couldn't be happier with the entire experience or the beautiful result. After a two-year journey, she has officially transitioned to retainers, and this milestone feels incredibly special thanks to the amazing orthodontic team and staff who supported her every step of the way. From day one, we received exceptional care and encouragement from everyone - the orthodontists, dental assistants, treatment coordinators, and front desk staff. A heartfelt thank you to Dr. Duy Bui, Dr. Janice Hwang, and Dr. Jennifer Xu (Dr. Jenn). Each of them is highly skilled, kind, and truly dedicated to their patients. A special thank-you to Dr. Jenn, who has been caring for my daughter over the past year. Her professionalism, patience, and genuine warmth made every visit a positive experience, and her attention to detail truly shows in the final result. My daughter's teeth look absolutely perfect - and more importantly, she is so confident and proud of her smile. She loves smiling and showing it off, and as a parent, that joy means everything to me. What truly sets this office apart is not only their outstanding orthodontic expertise, but also the people. Every visit feels welcoming and personal. The staff greet us like family, and over time, we've shared life stories and even vacation experiences with them. The treatment coordinators are incredibly helpful and thoughtful, always working with us to maximize our insurance benefits and minimize out‑of‑pocket costs, which we deeply appreciate. This practice delivers the rare combination of clinical excellence, genuine care, and a warm, family‑like atmosphere. We always looked forward to our visits, and that says a lot. I wholeheartedly recommend Silicon Valley Pediatric Dentistry & Orthodontics - Sunnyvale to any family considering orthodontic care. Thank you for giving my daughter not just a perfect smile, but also such a positive and confidence‑building experience. We are truly grateful.

To say that Dr. Amiri is wonderful is an understatement! She and her staff are so nice, caring, and…read moreunderstanding. Dr. Amiri is so considerate and personable and absolutely great with kids. My kid is older and she is just as patient and kind as I see her interact with the little kids that come in. I have never felt rushed or like I'm inconveniencing her with questions. And I love that she takes what I call a minimalist approach and has a great way of explaining treatment plans. The other really nice thing about her office is her other patients, they always seem to be just as friendly and it makes for a really nice atmosphere. And even though there are usually other families, they run a tight ship and always seem to be on time. We've had many dentist appointments in the last year and I can't think of a single time we had to wait, even though it would be completely normal if we did. She takes our insurance, but would 100% be worth the out of pocket costs if she didn't. Every experience has been positive and I have never left with a bad feeling or unanswered questions. I truly can not think of a single negative thing about Dr. Amiri or her office, she is hands down one of the easiest going, friendliest people and I recommend her wholeheartedly. My only regret is that we didn't find her sooner, she is an amazing pediatric dentist!

Amazing team! My…read moredaughter actually gets excited for her appointments and constantly asks me when her next one will be. Highly recommend.

I feel sad updating this after being a long time BAKD family. When we joined in 2019, we had an…read moreamazing experience. Staff was warm and kind and our kids always looked forward to going. Over the past two years, we have noticed significant change in how the BAKD Santa Clara office was run. On more than one occasion, the dental staff were reprimanded by the lead dentist (Dr. Radwan) in front of us, making us feel super uncomfortable, even when our hygienists had done a good job. We also had Dr. Radwan suggest a cavity filling and sealant for one of our kids. We took the day off of work and our daughter missed school to get to the appointment, only to be told that day that actually she didn't have a cavity that needed to be filled, and that they needed to look at the X rays again. On top of everything else, BAKD no longer accepted Delta Dental, and it became the patients responsibility to pay upfront and then get reimbursed and manage the go betweens of insurance and the dental office. We have since left BAKD and continue to get automated appointment reminders and billing requests, even when we have not been enrolled in over a year. When we call, it goes to voicemail and no one returns our call.

Stopped taking our insurance and then sent us a bill for $48 after about a year since our last…read morevisit when we payed at the of care. Tried to force us to continue with a provider at a futher location and limited hours. Pushy and expensive, and they need to cancel this bill since we don't even go there. Called the number printed on my bill to discuss and it isn't even a working phone number. We had already left their dental office but this is outrageous. Avoid this place at all costs unless you like to be charged and arm and a leg and followed after you leave with extra charges for no services.

My son has been going to BAKD for about 6 years and have seen both Dr. Phen and Dr. Su for regular…read morecheck ups, cleanings and treatment. They are both great and really care for my son's dental health and what works best with our lifestyle. Everyone in the office is great! The front staff greeted me when we walked in and you have to check in on an iPad where you update some information. Today, my son saw Brittany for his cleaning and she was wonderful! She was very gentle, patient and she made my son feel comfortable.

I took my kids to the Saratoga location as they were in network and every time we went, the staff…read moresaid we only have to pay the copay. Then this May I started receiving a bill online. The "bill" never provided an explanation as to what exactly they were for. I asked for an itemized bill, in which they could not produce for months. It wasn't until August that someone called me back to tell me verbally what the charges were (x rays that I didn't know my child took), but still nothing on paper and I received a notification every month about my outstanding mysterious balance. In early Nov, they finally produced an itemized bill that I have attached. I'm still not sure why under 3 years old oral evaluation isn't covered by my insurance, but that's what I was told. I paid the statement balance and today, 12/5, I receive yet another notice that I owe $7. There was no explanation, but comparing the two statements, which I have included here, it seems they randomly changed some charges and even added a charge. This is fraud because the last six months they have sent me a different bill this whole time and now all of a sudden after I paid they decided to change the charges with no explanation? It is also harassment to continue to email someone without providing any explanation for the charges. It's their responsibility to make sure the charges are correct and it seems they're just arbitrary at this point. Stay away from this incompetent business.

Nice people who show dedication in their work and makes the experience more enjoyable!!…read moreDr. Kwong is a very kind person and knowledgeable orthodontist! Thank you for taking amazing care of me!!

This is our second visit. So happy with the services here…read more The doctors are so caring, considerate and helpful, explained everything very patiently.

Dr. Thai is wonderful! I always have anxiety going to the dentist, and I needed to choose a new one…read morecloser to me here in the Cupertino area. I came across Dr. Thai's dental office when searching and saw the amazing reviews so I chose this one and have no regrets after my first visit! Not only were the front desk receptionists super nice and helpful, but Gustavo, the dental hygienist was also kind and friendly. Dr. Thai was especially kind and warm. She made me feel so at ease as soon as I met her and the interaction felt so human and personal. I can tell she really gets to know her patients and is able to make everyone who steps into her office feel comfortable and at ease. She and her staff are also super efficient. My appointment for a dental check-up with xrays, cleaning, and Invisalign consultation + scans flew by. I felt taken care of so well by Dr. Thai and would recommend her to everyone I know!

My wife and I set up our appointments for a Saturday. Although we live in Fairfield it was…read moredefinitely worth the drive. This was my first time here. This is a very nice office with plenty of parking. It struck me how clean this office was. The staff are super friendly. The staff go up and beyond ensuring everything is clean and sanitary for everyone. They also all are wearing sanitary personal hygiene products including gloves, masks, and protective clothing. This really made me feel safe and comfortable. Dr Thai had her assistant Oggustavo do my X-rays and cleaning. He did a great job. Next, the dental hygienist Phoug did my deep cleaning procedure and was extremely thorough. At the end of the procedure, Dr. Thai then advised me of how to get my teeth and gums back into good health. This was one of the best dental experiences I've ever had. I'm glad we came and I will definitely follow all the suggestions I was given and we will be back for another appointment.

I love him and his staff. He does magic with the children. The care he given my kids and I are…read moreamazing. I admire his passion and dedication for his profession. Dr. Alcaide is an amazing dentist and I appreciate the care he provides for my children. He goes above and beyond for making the children feel comfortable and safe. He tends to demonstrate the children what he will do next. He is simply the best!!! Thank you for everything Dr. Alcaide and all you amazing staff! I really appreciate all of you!

Dr Jeff is extremely patient, gentle, observing, and thoughtful with kids. His staff is kindness…read moreand fun too. Very thoughtful COVID policy keeping everyone safe and comfortable. Good people do right things! A difficult 6-yr old boy got cavity fixed without tears and numbing after a failing experience in another dentistry. Cannot express enough appreciation!!! My 6-yr old son failed his cavity filling appointment last week in Pleasanton, with fear and fight. As such, the doctor there recommended a full numbing approach. My husband and I disagreed and thought of Dr Jeff, who fixed our daughter's cavity without any numbing or drama back in 2016 when we lived in San Jose. We gave him a call last week and fortunately got an introduction appointment the following Tuesday (yesterday). During the introduction appointment, Dr Jeff observed that my son's behavior (sensitive to the things getting into his mouth and curious if any impact to himself), and decided to take a gentle approach by fixing the visible cavity first so that he can trust and is willing to collaborate more. Luckily we got the second appointment today as someone cancelled their appointment. Dr Jeff noticed my son kept spitting out the mouth wash yesterday and switched the mouthwash approach to direct application of the mouthwash to the teeth, easing the discomfort of residual flavors in mouth. The cavity filling process was smooth. Dr Jeff and his assistant were very quick in actions and had lots of humors chatting with my son making the process super fun. They let him take breaks when needed, and gently introduced the intimidating looking tools so that the kid understood and would not fight. Great experience, not rushed, safe. Look forward to the next visit.