If it would let me give this guy zero stars, I would. AAA dispatched him to tow me and when he…read moreshowed up he complained that my vehicle was too big for the truck that he brought and acted like it was my fault. He was rude and I didn't get towed after waiting for him almost two hours. Another local company ended up taking care of me quickly with no issues. If you're in the area and they dispatch this guy, do yourself a favor and ask for someone else.

Another Towing Service let me down. Jeff was Courteous, Professional, and Really knows what he is…read moredoing. Amazing Communication, Timely Service on Very Busy Day is Almost Impossible to find these days. If you have any Towing Needs, Do yourself a FAVOR,Give Smith Towing a Call and request Jeff.

AAA refused to tow my car because it was too difficult to extract the car. The ball joint broke, so…read morethe car could not be driven onto the lift. Because of where it broke, I ended up parallel parked on a busy city street. I called Robert and he gave me a quote upfront and set up an appointment for me to get my car towed the next day, first thing in the morning. It was not an easy extraction. The wheel had to come off and the car had to be towed out at an angle. But Robert made it look easy. I highly recommend using Hi Tech if you need a tow out of a difficult situation.

Robert provided the most professional service at a such a great price. He was kind, patient and…read morevery understanding. I have never had tow service anywhere close to as great as this was. Excellent from start to finish. I'll be recommending him to everyone I know.

Great service! Good people. They get things done in a timely manner! Recommend them to anyone! They…read morevaule everyone and treat everyone with respect. Awesome job! ​

5 stars isn't enough. I was in a really tough situation. My car broke down 70 miles from my home…read moredealership. I got a friend to drive me to the airport so I could catch my flight. I was out of the country, and needed to get inoperable car towed to my dealership. Zach made it all happen at a very reasonable price. He communicated throughout the process and allowed me to enjoy my vacation knowing it was taken care of. I can't say enough positive words about the experience

From the owner: Locally owned roadside service business. I specialize in lockouts, tire changes, battery jump…read morestarts and fuel delivery. Open 24 hours a day 7 days a week 364 days a year. We go the extra mile.

Broken-down on top of a mountain on 22 - AAA dipatched Wissingers to help us out. Seeing an F350…read morewith a plow that he couldnt tow...the driver just did a drive by and kept going. Wissingers were not interested in seeing what they might do to help...or to recommend someone else who could give us a hand. They also lied and said AAA canceled...AAA said the driver saw us and declined the tow. "Sorry" was all a Wissingers rep had to say. Thanks bud.

Awesome place. Will work with you and help you out to get your car fixed. Very reliable and quick…read moreservice. Any car troubles Matt can normally figure it out.

Would give 0/5 if i could. Terribly rude employees. Charged $140 for me to pick up my car less than…read morean hour after it got towed. Also they towed my front wheel drive car from the back while it was in park with the parking brake on. Also there are 2 large deep scratches in the back bumper which were not there before. So -$140 plus whatever it costs to fix the alignment, body work, and whatever else the creepy old man decided to screw up today. Looking forward to doing business with these guys again soon.

Absolutely terrible service. I have called twice in the past two weeks about the same vehicle that…read moreparks in my spot, and both times they informed me "they were on a cop call"--kind of ironic that just happened to be occurring every time I call. The first time, they told me they would be there shortly and never showed up (the car did not leave until 12 hours later). This time, I am still awaiting them to come and do their job.

Unfortunately, we had a flat tire which left us alongside the road while it was pouring down rain…read more Within minutes, a tow truck happened to arrive and come to rescue. The driver, Gene, was incredibly friendly and helpful. He provided suggestions for nearby auto shops and hotels. He charged us a very reasonable rate for the tow, given the fact that he not only dropped our car off at a shop, but dropped us off at a hotel afterwards. Great service, this was a silver lining in an otherwise terrible situation.

We were stranded along the road and could not get help. It was late at night and we were 2 older…read moreladies traveling home from a church retreat. Gene made sure we were safe. He is very professional, responsible and very reasonable. I highly recommend his service. Karen

We had a horrible experience at Eastmont Auto Repair in Johnstown, PA. Despite promises, the owner…read morewas rude, unprofessional, and demanded an unfair fee to release my daughter's car. Avoid this business--he's untrustworthy and takes advantage of vulnerable customers. Long version: On Tuesday evening, my 19-year-old daughter's car broke down, blocking traffic. With no time to arrange a private tow, the police had it taken to Eastmont Auto Repair, Johnstown, PA She called them multiple times on Wednesday and Thursday and was repeatedly told they'd check the car and call her back--but they never did. She was also treated disrespectfully by the owner. Finally, at 3:00 PM on Thursday, the owner's wife answered. She said the issue wasn't the alternator, the car was running, and they wouldn't charge for storage since the delay was "their fault" (her words). They promised to call when it was ready--still no call. Impatient like her mother, my daughter, Sam, called again on Friday at 1:00 PM. The owner snapped, telling her to stop calling. Frustrated, she asked if she could pick up the car after work, around 5:00 PM. He told her to come at 7:30 PM be cause he would be there at that time. Knowing his unprofessionalism, Dan and I went with her. At 7:26 PM, she called to say we had arrived. He claimed he was on his way but insisted on doing a 15-minute test drive when he got there--his fourth check. Around 7:45- 8:00 PM, he still wasn't there. When my husband called to say we just wanted the car and no more checks, the owner responded rudely, loudly, and aggressively. Frustrated, Dan used the f-word, and the owner became even more hostile, yelling before hanging up on him. Concerned by his outrageous behavior, I called the non-emergency line but accidentally called the wrong station. When the owner finally arrived, he was screaming, acting erratically, and called me R*TARDED for calling the wrong police station. His behavior only got worse as the evening went on. When the police showed up, he suddenly demanded $355 in cash for storage, towing, and an $85 after-hours fee. When I pushed back, he raised it to $500, said he was closed, and told us to come back Monday. He looked completely unhinged--bulging eyes, a concerning smile and inappropriate laughter. In the end, Sam had just 15 minutes to get cash and was forced to pay $355 to get her car back. I feel so sad for her--barely an adult, working two jobs, saving for a crucial repair so her car passes inspection--only to have a grown man take advantage of her, break his word, and taking her money because he can. She was so upset she couldn't stop crying. It's been a tough couple of months for her, and it feels like she just can't catch a break. Moral of the story: Avoid this business at all costs. It should absolutely not exist. It casts a bad light on small business owners in Johnstown--one rotten apple spoils the whole bag. The owner is greedy, hostile, unprofessional, and preys on people in tough situations. If your car ever gets towed to Eastmont, get it out ASAP and don't engage--he cannot be trusted.

I've used Eastmont Auto numerous times for both towing and inspection and I've never had any issues…read moreor bad experiences. All interactions have always been pleasant. Great customer service as well.