Overall abysmal experience. Found an online price for an RV that I wanted. After I talked with the…read moresalesman about buying it, he sent an "out the door" price sheet and the additional fees added about $4000 to the price, plus tax on top of those fees, making it an average deal and one that I would not drive several hours to obtain. After a lot of negotiating and having to prove I had a quote from a nearby dealer for a similar price, they finally agreed to discount the RV price to get it back down to approximately the advertised price. They wanted to sell me a weight distributing hitch and installation for $1199. I bought the hitch alone for about $650 and did the 20 min set up (installation) myself. To set the hitch up, I need to know the height of the RV hitch point. It took over a week to get that information. In the meantime, they kept asking me how high my truck hitch was. I tried multiple times to explain that I could adjust the ball height on my truck and that I need the RV hitch height to set it up properly. Anyone remotely familiar with towing an RV should have understood this question and been able to answer it after a very simple measurement. The time it took to get the information leads me to believe none of the people I talked with, including the parts manager, have any clue about towing an RV. Just before arriving at the dealership for delivery, I got a text that my salesman would not be there, but he had arranged for someone else to assist. The dealership didn't seem to have that information, but after 30 min or so, they did provide tech to do a walkthrough. He was the only shining light in this dealership, doing a very nice job of walking us through the RV. Paperwork was crazy, primarily trying to sell us extended warranties, but not being very clear on how much they cost. Always trying to hide the actual additional cost. They also wanted me to sign several forms, including more than one power of attorney, without being able to clearly explain why. At one point, his answer to why they needed multiple powers of attorney was "you're just going to have to trust me. We're a multi billion dollar corporation." My response was that he had not earned my trust. The young man, got tired of my questions that he couldn't answer and finally left the room, saying he would get someone else to help us. After 15-20 minutes, waiting, I was ready to leave the whole thing behind, but I told the receptionist that they needed to get someone out to talk with me or I was walking. A higher level finance person came to assist at that point and finalized the paperwork. She was rational and able to explain what they needed signed and why. When done signing the papers, I went to connect the RV to my truck and found one of the upper marker lights was not working. I reported this and they sent the same tech who had done the walk through out to fix it. While he was fixing it, I asked about a Tire Pressure Monitoring System (TPMS) that I thought was supposed to be on the RV. He told me there was an app that I would need to download to read the TPMS. After arriving home and going through the limited manuals that are provided,I found that they should have given me a TPMS monitor, but did not. I immediately contacted the sales rep who said he would talk with the Rockwood rep. After another week of back and forth, including a final email to everyone who's email I could find, I got a response from Rockwood that they would send me the monitor, which i finally did receive the following week. All in all, I am happy with the Rockwood Mini Lite I bought, but if I had it to do again, I would buy it from somewhere else, even if I had to pay a bit more.

Not only will I never buy another travel trailer from this location, but I will absolutely do all…read morethat is necessary to make sure others are aware of what they are getting in to when purchasing a unit from this location. I drove 8 hours from Daytona Beach, Florida to Anniston to purchase a used Cherokee Wolf Pup. I felt confident in doing so from a reputable dealer that assured that all areas of operation have been inspected and the unit is ready for sale. ..so here is what was either checked or looked over, or completely neglected and signed off on anyway. 1. My unit is eating batteries. They said that they put a brand new battery in the unit, and over one night parked at home, the voltage read 10.8v and wouldn't hold a charge from solar. Maybe they threw a battery in the same day I bought it and let it ride. When I called (three days after purchasing), I was told verbatim "this is why we ask you multiple times to buy an extended warranty" Hey. I get it... but I have owned this unit for 72 hours and this is why PDI exists in most reputable dealers. 2. The freezer/refrigerator fan had to be replaced within a week of ownership. I did it on my own (which is fine), however; again, why was this not a part of a PDI quality check? 3. Tire blew out on the way home (which happens, I get it) - only I was assured of a tire quality check when I asked before I drove 8 hours to buy the unit, and I realized the unit had mismatched tires, and the one that blew must have been the original tire. 4. Before I installed the brand new tires I've had mounted, I went to lube the bearings and found that the axle had been replaced in 2024 at the Anniston location. That's fine. A new axle isn't a red flag.. only (see photos) the trailer brake wiring job that they did is considerably dangerous and that absolutely should not have passed QA standards literally anywhere. I have a mobile mechanic coming out to fix this issue ASAP. No wonder I have a "trailer brake wiring fault" message on my vehicle when towing and trailer brakes are non-existent. Again... HOW did this pass inspection. Long story short: They don't want to help. I'm paying less to fix the issues than I would have on an extended warranty from them (which you can do the research on their warranty program and you'll see why I passed) - I should have bought the (most likely) safer and properly inspected unit that I had my eyes on from another location. The Anniston dealership has many qualities that potential owners would find endearing.. quality of units sold is something that needs to be taken in consideration and, if you do choose them, I would encourage a thorough look into the typical trouble points of a used RV before buying from them.

Appointment made. They did not show up. Sent several messages got no response called an hour after…read morethe appointment time and was told they were coming Appointment was from 2-4 and it is now 7 pm.

From the owner: I do professional, on-site maintenance, diagnostics, repairs, and detailing. No need to hook up and…read moredrag it into town; I come to you. I do all types of repairs: appliances, slide-outs, generators, windows, electrical, plumbing, etc. In most cases, I can fix it right where it sits. I can come out and help with the preventive maintenance of your RV's exterior, interior, appliances, slides, generators, and more. Even if it is too late for maintenance, I can fix that too. Do you have a leaky roof, spongy floor, or bubbling wallpaper? Call me. I have detailing packages to fit any budget, from a basic wash & wax (or hybrid SiO2) to true ceramic coatings and everything in between. I buff and polish, decontaminate, and restore fiberglass to bring back its depth and shine. With every wash, you get free UV roof protectant and a full, inch-by-inch inspection. If your RV or camper needs to be repaired or just needs a little love and scrubbing, you can call, message, text, or schedule an appointment online. 256-770-6111

Traveling through in our Diesel pusher and we encountered some minor complications. We stopped in…read moreand they were extremely helpful and friendly! They also had the part we were needing.

We drove from Tampa Fl to purchase a coach. The pricing and service were top notch. Our technician…read moreTommy definitely knows his stuff and did a great job showing us every feature of our new coach. I rarely purchase anything from a dealer due to prior experience and this changes everything.

They are the typical RV dealer. We purchased a Class A knowing in advance what to expect on the…read moreservice side of things. The sale went great, the salesman was knowledgeable, the financing was easy and they gave us a great price. Delivery was not so great as the coach was not clean at all, the walk through was abysmal and they couldn't even fix any of the problems at delivery. Not a big deal, as we have been in that same situation many times before (this is our 6th new motorhome) and took care of the repairs through the manufacturer. If you are thinking about purchasing any RV, shop only based on price and plan on taking it to the manufacturer for service, because all dealers will sell you a lie when it comes to service! Great American is no different.

Campers Unlimited carry a huge selection of new and used campers for any budget.If you are looking…read morefor one ,give them a shot.If they don't have it ,they can get it.They do carry financing.They also carry any merchandise you may need for camping.Check out our next The Working Man Review.

Oxford Location----The service department is a joke. We purchased a used Grand Design that passed…read more"inspection" and has had so many issues. Tyler never follows through with anything. We have been going through this specific issue since February 19th. If you have issues with your RV, I recommend going somewhere else.

Absolutely the best customer service we have ever seen!…read more We had traveled all the southeastern states looking at buying a brand new travel trailer. This was our first RV ever. We had seen everything from rude salesmen who may have been hungover to rundown travel trailers (when we had stayed we wanted new). We arrived at Bankston in Albertville and were greeted by David Tyler with a professional and immediate family atmosphere feeling. He was not pushy at all on anything, immediately asked what we wanted in a travel trailer and pointed us to the ones he had on the lot. We ended up making a deal that day. The process takes about a week to complete the paperwork and get the RV prepped for delivery and David made us aware of that upfront. When David told us everything was ready, we came in by appointment early Saturday morning. Their whole team tag-teamed everything. One guy took my truck and started assembling my EC2 leveling/stabilizing hitch and configured it to my truck how it should be. While that gentleman was doing that, David took our check and finalized the bill of sale. At the same time Lee started walking me around and explaining how everything and I mean everything worked, how to maintain it, and the things not to do. We had a few things we wanted fixed, and their team jumped right on it with no questions asked! We did find a few items that would take longer for repairs, they asked us how we wanted to handle it (never pushed us to take it off the lot) and worked with us so we can go use it for the season and then be able to call them to let them know when we could bring it so they could order everything needed, and then drop it off for the time he said it will take for repairs. While waiting, we also met Rick who was an older gentleman with lots of knowledge. To point out that they aren't trying to price gouge anyone, I purchased the same items I had saved in my Amazon cart from them and was over $70 saved by purchasing from Bankston. One item I was going to buy was a pressure regulator that had the gauge one it, upon putting it on the counter, Rick pointed me to a cheaper version if I didn't feel like buying the more expensive on. We were absolutely treated like we just bought Will Smiths $2M Class A when we only spent under $30k. I felt like we had the red carpet rolled out. Our family was welcomed and treated like family there. We will continue to go back to Bankston of Albertville for all of our RV needs and even a future upgrade if we need one! Thank you Rick, David, & Lee!

Take my opinion and stay as far away from the dealer as you can. All they want is the sale and…read morethat's were they end the relationship. Purchased a 2026 Bighorn 39FL from them, transported it back to Mississippi and when i went to open the slides, no good. Called the dealership, ask for a RV tech and was told one would call me back. Waited for an hour, in 90 degree heat with a wife on oxygen waiting to go in and sit down, but no one. Called to speak to Manager, told this store does not have one I would have to call Huntsville location. Called that location and transfered back to original dealership and connected to asst manager who after 15 minutes on the phone said "he dont have a tech to speak to me as they are out to lunch still. This was after 1pm in the afternoon and over an hour of waiting and still no one to help. I managed to grab a Mobile RV tech that was in the resort that I had gone to and he came over after seeing my wife having to keep going into the truck to cool down and plug her portable oxygen concentrator in, he was able.to trouble shot the problem and only charged me $150.00 for the fix. Bankston's asst GM called me and all she could offer is me using my warranty on the first day using my rv, which would have made is wait even longer for the fix. BANKSTON RV SUCKS, and they will never see me step foot in the door again.

This is a great dealership. Their attention to detail and honest dealings is refreshing…read more I would highly reccomend them for your next purchase of a home away from home.

From the owner: We are a Small Family owned Business, we sell gently used RVs, SxS, ATV, Boats, We pride ourselves…read morein quality units at a Great Price! We Love helping our local and out of state customers! Financing OAC and Delivery available! We are by Appointment 6 days a week

ok lets be real about super deals. I'm only giving 4 stars because Rick is a nice guy and honest…read more mike was my salesman and if you think car salesmen stretch the truth you have never met a used rv salesman. I took a 2 hour trip to super deals for a motor home listed below market value. talked to mike and asked several questions, as to not wast a 2 hour trip looking at a rag POS..... motorhome. but the trip was wasted on that motorhome. pics were not honest and condition was not as promised, batteries were dead, gen set would not crank. just a ugly pig of a motorhome, not close to what I was told about it. ok so after that experience I saw a motorhome that was just being checked in for sale, not yet placed on the internet. it was dirty but very solid and the price was right. I made an offer and placed my down payment of $100.00. gen set needed repairs and they took care of it. I did check reviews after I got home that day and was shocked at all the negative reviews. some people did not get their title and their support after the sale was absent. I was very nervous about moveing forward and talked to Rick in finance, he was very honest about their bad previous management. I made the deal because I trusted Rick and everything went fine, I have my title and I'm happy with the purchase from super deals. Ok not to sell Mike down the river, he is a very nice guy and was involved in getting the motorhome prepped for me. I know he is just selling motorhomes and campers. if I were not misled to coming down I would have missed the motorhome I have. my advice to anyone going to super deals is to know what you are buying, don't trust any salesman ever at a used motorhome dealership. Good Luck................

We bought a camper here on February 28, 2024. We told them what we were looking for and they let us…read morelook at the campers in our budget and description. We worked with Gloria during the buying process and Candice afterwards. The buying process was pretty straight forward. Gloria was nice and if she didn't know the answer to a question, she asked for us. Chris gave us a super quick run down of how things in the camper work. I will note, we are first time camper owners and had a lot of questions. Chris just told us to Google any questions we had. We paid the extra $800 demo fee for the "tour/tutorial," sewer hose, adapters, etc. Our camper did not come with a pin for the hitch. Chris said we didn't need one. (We later found out this is very important.) They also didn't have the proper hose so we had to go back later the next week to pick a proper one up. The main problem we had was the timeliness of them submitting the paperwork for our tags to the tag office. We were not given temporary tags, which seemed a little weird. We had to call and text multiple times only to be given the run around. Finally after 54 days, from the day that we bought the camper, they turned in the paperwork to the tag office and I was able to pick up the tags the next day. I wish I would have read reviews on the different platforms before we purchased through them. However, we got caught up in the excitement of getting a new camper. They do not seem to have a good track record and I would not go through them again. I did report them to the BBB and I plan to leave reviews on multiple platforms.

Extremely Disappointed - Dishonest Representation and 900+ Mile Wasted Trip…read moreI am deeply disappointed with the dishonest sales practices at Great American RV Superstore in Calera, Alabama. After speaking with the manager, Josh, regarding a specific Venture RV, I was explicitly assured that the unit was in "like-new" condition and that he "couldn't find a scratch on it." Because Josh knew I was driving 427 miles from North Carolina, he looked me in the eye over the phone and promised he would not mislead me. Trusting his word, I made the trip. Upon arrival, the actual condition of the two-year-old camper was completely unacceptable and nowhere near what was advertised: The front gel cap was badly faded and yellowing. The oven door was rusted. The slide-out left a massive, deep black scuff mark across the floor. The interior booth cushions were stained. Adhesive LED strip lights had been carelessly ripped from the upper walls, leaving extensive scuffs and cosmetic damage. The unit looked as though it had been neglected in a muddy field for two years. When I understandably declined the purchase, Josh attempted to pivot and offer a "deal" on a completely different RV. I did not drive nearly 900 miles round-trip for an alternative deal; I came for the specific vehicle we agreed upon. Taking advantage of out-of-state buyers by misrepresenting inventory is incredibly unprofessional. I highly recommend potential buyers look elsewhere if they value honesty and respect for their time

I gave two stars because they're open and they answer the phone. but that is all…read more I've bought two RVs from Great American RV in Calera. I brought friends in and they bought one. They are a machine in selling. and a door stop in service. In both campers I had gotten some items repaired, but only the easy things. If it requires being a champion for you to the manufacturer or seemingly doing difficult jobs you get the "that's normal" excuse and are stonewalled after that. This last visit they had the unit a month, made a few minor repairs (though they did say they were awaiting parts) and at the end..... the one main issue the camper had..... You guessed it. "Oh, that's normal." I'd checked other units and talked to others on camping forums.... It's not normal. And what parts could they have been waiting on that long?!? Never going back to this sorry excuse for a dealership again. Nor will I recommend them.

BUYERS BEWARE My…read moredisabled Son and Daughter in law bought a used camper from them 5 months ago and had nothing but trouble. No working fridge, roof leaks, ect. They have begged these people to help but to no avail. Are contacting Fox 5 news for help as these people don't care. They were told their Van could pull Camper when they bought it and now say it's too heavy. As my daughter-in-law gets sicker they will need a camper to take to Tulane for medical care ect.