They don't care about customers look into their profits only. I brought a used car it's high price…read moreon its milage and sales man Ali Alhaji reduced insurace coverage for their profit . Not explained to me about warrenty and company . Busy with selling car it's unfair practice.

Lots of smoke and mirrors at this place. Bought the extended bumper to bumper 7 year warranty and…read moremy black water tank split. I called the service department to tell them what happened and I needed it fixed A.S.A.P. They told me it was not covered in the bumper to bumper warranty???? They than told me it must have been my fault due to me not winterizing the trailer properly. Come on it's July.. winter has been over for a little while now and I have been winterizing trailers for years. They will not honour there warranty and offered me no help or compensation. Thanks for taking my money S.M.

Our service was prompt . He went above and beyond to fix the issues with our trailer…read more Highly recommend!

TechXcel Mobile RV and Truck Services is (clearly) a mobile RV repair shop -- they come to your…read morelocation/campsite and repair/service your RV. We had a great experience with Lou. He went above and beyond normal expectations, and his price was very reasonable. He fixed our propane tank line, and was able to obtain a hard-to-find item which others could not find. I would not hesitate to call TechXcel Mobile RV again

Expert advice, extremely helpful. They even referred us back to the dealership on one item the…read moredealer should take care of. If you aren't checking your seals, or having them checked, when winterizing and de-winterizing, you are setting yourself up for potential water damage INSIDE your walls and cupboards, electrics, floors, etc.

From the owner: We come to you. Testing all types of mobile trailers and RV's for signs of exterior water…read moreintrusion. We are a Canadian RV leak testing and service company. We are not a coating or roof replacement product. We help RV owners and dealers prevent leaks with time-saving, advanced testing and inspection methods of all exterior areas prone to leaks. Finding sealant failures early is critical to prevent costly water damage and mould concerns. We can detect and locate what visual inspections miss or cannot see. Testing is non-invasive and without damage or deconstruction. You play while we work. Our convenient mobile service provides owners with the upper hand of time-critical maintenance preventing uninsurable, non-warrantied, costly repairs. Our routine leak-proof testing provides owners with true peace of mind and the early detection of potential leaks they need to live dry and healthy. Enjoy more camping time, leak-free status and higher resale values with a leak-free RV. Pre-purchase Leak Proof Testing - Before you commit to purchasing a used camper, include having RV ProSeal Leak Proof testing as a condition of sale. If sellers decline maybe you should think twice about buying it. The cost of testing is much less than buying a camper that leaks!

Waited for 3 weeks for an service appointment all to be told after I dropped trailer off they…read morerefused to work on it because of where I purchased it from. They were told when appointment was booked bought somewhere else. There own sign I'm showroom says they service own customers first, stranded or transiant customers second and trailers purchased elsewhere 3rd..I have no issue with that but with where I bought my trailer 200km they wont service even though it's a Jayco and they are Jayco dealer. I was treated like a PC of crap in the process and even hung up on at one point. I can't imagine why a company does not want business $$$ but they sure wont ever get any of mine. Dealer disputes or something hold customers hostage. Very arrogant service policies. Company shows good reviews till you look closely at service dept reviews, the truth is shown there. P.S in another review they even said I saved $1000s of dollars at the other dealer. Those are their own words not mine, they simply did not have the trailer style I wanted in 2 visits. Shop around they say themselves it might save you, just dont expect warrantee from them.

Same experience as the previous client. The store and admin staff is wonderful, but the technicians…read moredid work I never asked for, without checking with me, and it only turned out ot be a problem in the long-run.

When we dropped our trailer off in Erin at Under the Stars RV for repairs, we were met by a lovely…read morelady who created our order. Months later, we were told the work was done. After walking through the trailer to inspect their workmanship, and reading through the repairs inventory, their team claimed all was done. However, it was clear that some of the work was completed without our consent; and other work that was requested, was not done at all. Furthermore, the work that was done was not done well. I could not believe what a confrontation it took to get the bare minimum effort from the mechanics, lack of support with evaluating the work, and the poor communication. Naturally we were very upset when an agreement couldn't be reached. The disrepsectful tone from the workers was disheartening. NO ONE at Under the Stars would take responsiblity. They were disorganized, slow, and underwhelming in their commitment to complete the work and exhibit respect towards us, the customer. They even threatened to hold the trailer hostage at one point when we couldn't come to an agreement. I don't know what to advise; other than going somewhere else. I would not wish this experience on anyone.

Service a few years ago was impeccable, pleasant, accurate, and swiftly provided with SMILES, no…read moreless!

great friendly knowledgable staff. we were working with another RV repair service months ahead of…read moreopen season and felt good for being proactive. that was until the park changed policies on insurance requirements for contractors to enter. i had gone for surgery and needed hot water urgently, Char worked some magic and got someone to us as soon as she could. it wasn't her fault but she made it a concern of hers to make sure I stayed healthy and was taken care of. you don't find many folks like this now-a-days. thanks Char. The serviceman that came for us in when another call close by ran shorter than expected. Greg was courteous informative and fast. He will be back to finish our other issues when he can. But for now my worries are covered. Thank you Stratford RV