Absolutely unacceptable experience with CanaDream…read more Our family travelled with 3 other families -- all of us booked and paid for the exact same RV category. Yet somehow the other 3 families all received spacious RVs with slide-out extensions while we were stuck with the only small RV without one. Same price, completely different experience. Anyone familiar with RVs knows the difference in space and comfort is massive. Then CanaDream charged us for a bike rack, emailed us the NIGHT BEFORE pickup saying none were available, and still left the charge on our account until we complained afterward. What was even worse was the attitude from management. Completely dismissive, defensive, and more interested in hiding behind policy wording than acknowledging the obvious unfairness of the situation. Their idea of "making it right" was offering a discount on a future booking -- as if we would ever trust this company again after how poorly this was handled. CanaDream clearly has no issue taking full payment while delivering a noticeably inferior experience to some customers. We won't be returning -- and we'll be making sure others know exactly what to expect before booking with them.

Markus and all staff were very friendly, courteous and diligent. Rental pricing is quite reasonable.read more

Superb service! I love how they have an actual office location where I can physically see the…read moretrailers. They even offer 24 hour technical service! I was originally thinking that I wouldn't have been able to return my trailer on Labour Day, but they said they were open 7 days a week regardless of the summer holidays. Keep up the great work Adrian and Jennifer!

From the owner: Welcome to Markham Trailer Rental Serving the GTA since…read more2011. Pop-up tent Trailer 8 and 10ft Travel Trailer 16 ,18, 19ft Email or give us a call to see if we might just have what you are looking for. Trailer insurance included.

Only one word to describe this place.... "Weird". Not only…read moredid he try to write a contract on a cocktail napkin he also told me as long as I returned the RV with a full tank he wouldn't charge us As much as I liked that deal once the RV didn't turn over I knew we had to terminate the rental. And with all of that the worst part was the gas leaking smell in the yard. My buddies as well as myself left the "junkyard" with headaches . I consider ourselves lucky .

I am writing as the owner of Yantz RV. Yantz RV is not affiliated with Campers World. It relies on…read moreCampers World for storage and repairs only. Their service is top notch and completed within the timelines as agreed. In response to Gregory G's review, we agreed to a rental at the regular rates. An offer was made to return the RV with a full tank of fuel in lieu of the full rental rate, which would have resulted in a significantly lower cost. It was a a small token to show my appreciation for them taking additional time for fueling. Often I offer my customers price adjustments in similar situations. In terms of the RV not turning over, it was an unfortunate situation where it was the first rental of the season and a weak battery although I had a solar charger hooked to battery for several days prior where the weather was mostly rainy and overcast. Finally, in regards to the smell of gas, there are several repair facilities right next door. Any gas smells can be attributed to those garages and can not be controlled by either Yantz RV or Campers World. Yantz RV's priorities are to provide its customers with top quality, reliable and safe RVs.

some serious issues that we had during our trip with the RV (rented on July 30th 2020), there are…read moremajor concerns about the RV that was rented out to us and it is not recognizable upon initial inspection but only found when the RV was driven for some distance. Below are the main problems that we have faced and have caused interruptions to our trip which caused us to cancel our long weekend trip earlier than expected: 1. The slider (extender) got stuck on the second day, it wouldn't slide all the way out but only about 20% and it stops (video attached for refernce). We spent our time trying to fix it while contacting your support team with hours of waiting on a response. No help was received by your end so we had to find a tent to sleep in but stores were closed at the time, also hotels fully booked for the long weekend. We had to borrow a tent that didn't fit all of us, besides there were no sleeping bags, you can imagine how horrible this experience was as we fully were dependent on sleeping inside the RV. One of your members (CJ) was concerned about the slider upon initial inspection before our departure but then a technician came and indicated there is no issues and the RV is fully functional and the slider should work and confirmed it, that wasn't the case on our 2nd day of the trip.  2. After experiencing a horrible sleepless night cramped in a small tent with no sleeping bags, we have decided to leave back and end our long weekend trip by returning the RV as it is not functional and can't be slept in. We drove the RV back and faced a major safety issue while driving, windshields wipers were very dirty in the rain (couldn't tell upon inspection as it was a sunny and not raining). The wipers cause some sort of white grease material to buildup on the windshield while raining (pictures attached). This was very unsafe as there were numerous times we have encountered when the windshield was fully blocked with dirt material and blocking the driver from seeing the road clearly. We have to drive below speed limit and pullover the clean the windshield multiple times and causing us to be involved in risky situations with other drivers on the road.  3. Last issue that was a major concern and the management should be aware of is the fact that the RV have bed bugs! We got bitten after our first day. The bedroom and top bed were the spots where we got bitten. There is a big chance we have brought bed bugs back into our homes and this will cause us unnecessary issues in the near future.  These three issues have turned our supposed to be fun and long weekend trip into one nightmare that we had to end early. This was the worst experience we have faced and have put us in risky and unsafe situations that could've ended badly such as being involved in an accident on the road for not being able to see clearly through the windshield

STAY AWAY AT ANY COST!! You going to regret doing any kind…read moreof business with this guys, they are absolutely breaking records with the most unhelpful,unprofessional and rude people I have ever seen in my life (special the owner Hary and one of their representative name Kate). Call to ask question about returning the Rv 1 day earlier coz we didn't have where to park it at home and they told me they gonna have to charge me 3500$ (the deposit fee) if I do that and hang up on my face. People like them doesn't deserve any business. As an online marketing guy I am going to do whatever it take to warn other people from doing any business with them. Hoping to save others good people from the bad ones.

I would like to thank Fraserway Cookstown for everything they did and helped me with when it came…read moreto buying our RV. I cannot speak highly enough about the outstand service provided by everyone. I have been to many places to buy an RV, and nothing comes close to the quality and price that they provided, don't take my word for it just go take a look you won't be disappointed. I would like to especially thank Shawn. He took the time to understand my needs ensuring that I found the perfect RV for my family. Shawn's patience and attention to detail were remarkable. He answered all my questions thoroughly and never made me feel rushed or pressured. His expertise in RV's was great because it provided me valuable insight into how work with everting including tips and tricks to look for if I ever get stuck. He went above and binode. Weather it was coordinating with the finance team, arranging test drive or ensuring that every feature of the RV was in perfect working order the people there helped me through it with a smile and great attitude. I am thrilled with my purchase and grateful for everything that was done. If you are in the market for an RV, I highly recommend visiting Fraserway RV in Cookstown and asking for Shawn. Thank you for making this experience positive for me and my family.

Would like to thank Cookstown Fraserway staff especially the lady that answered our questions and…read moremade us feel comfortable. Apparently she did customer service parts and answers the phones. It was my husband and myself first RV trailer purchased and decided to take a trip to see what they were all about as we were camping close by. Well, we were very surprise to get such excellent customer service, all our questions were answered and we felt welcome. We would definitely return knowing how knowledgeable and kind she had been. Thanks Fraserway for taking care of us on that day.

Fantastic RV Dealer, knowledgeable, professional staff. Beautiful new building very clean well…read moredesigned. Great prices on Trailers of all kinds. Super selection of accessories.

Please be cautious of the reviews provided. They provide a credit for completing these when you…read morefirst purchase your trailer (this is typically before you have any concerns....). Since writing our intial review, about our positive experience buying, we have had multiple issues that have been not resolved/poorly resolved by Outdoor Travel. These are the most recent..... -Within a year, our flush "leaked" and flooded our trailer. This was the second time we used the flush to clean the black tank. They "fixed" it, only to find that it was still leaking when we tried to use it again. We just decided we weren't going to deal with it and have not used it since. No cost for them to "repair" it, but we recieved a $200 bill almost 7 months later, when they told us this was actually not covered. -seals on our slide out - again within a year, these starting falling off. We took it in (the same time as above) and they "fixed" it by putting staples in the seal. We were not happy with this fix, but I called Aspen and they said this was their recommendation. Again no cost at pick-up, but again we recieved a bill 7 months later, another $200 for staples. - back window was very hard to open - again within the year. We took it in (the same time as above) and they "fixed" it by bending it? It still sticks......Again no cost at pick-up, but again we recieved a bill 7 months later, another $100. So total for this bill, when we were told no cost at pick-up in May (we received 7 months later...even though we have been there a couple times since and they did not mention) was $600 and they put some staples in, pushed the window in, and fixed one fitting on the flush and now it leaks somewhere else...... Again, these are only some of the issues we have had......I would think twice about buying from Outdoor Travel.

Been in the park since June 2024 as a Hybrid unit and have manage to make some great friends and…read moreenjoy a family type community. The park needs some upgrades and they seem to be making plans for this in 2025.

For the most part the seasonal campers are friendly offering a smile or wave as you go by, but make…read moresure you check the pool schedule before taking your kids to have a swim because they will yell at your kids if its adult swim time and they try join. They don't tell the kids its adult time please come back in x they just scream at the kids its adult time go away then continue with swearing etc. As a parent I don't need my 4 year old learning the F bomb. The park is full of outdated equipment, not the old Rubbermaid plastic equipment that is faded this is the old metal equipment that most parks and schools have removed as they pose a safety hazard. There is also a wooden log train for the kids to play on that is showing its age. There is a fishing pond but most of the time its more weeds that anything else. The security at night is obnoxious we have been told to put out the fire at 10:30, he told my wife and I its quiet time at 10pm. The Pull Thru sites are similar to US parks they are small. The sites are so close to Hwy 9 with no trees as a barrier so you have to sleep with the fan on and the windows closed unless your drunk, a few pull thru sites have septic access hatches on them so you have a concrete obstacles to deal with, Not very kid friendly. The rates are on par with most parks situated close to the city. If you live close to Toronto and want somewhere close by for the weekend it's Ok but try get in on a cheap weekend or it's not worth it. As a new RV dealer they have always had good prices and gave fair if not above average trade in values, you get a night free when you purchase a brand new unit with a fairly informative walk around. If you want somewhere to purchase a trailer and save some money go there buy your trailer and plan never return to have warranty or any other work done by them or have any other contact with them until you are ready to buy another unit. DO NOT service your equipment here under warranty or otherwise you get mediocre work at best and if you complain when they don't do what you paid for the mechanic refuses to work on your equipment ever again.