Only one word to describe this place.... "Weird". Not only…read moredid he try to write a contract on a cocktail napkin he also told me as long as I returned the RV with a full tank he wouldn't charge us As much as I liked that deal once the RV didn't turn over I knew we had to terminate the rental. And with all of that the worst part was the gas leaking smell in the yard. My buddies as well as myself left the "junkyard" with headaches . I consider ourselves lucky .

I am writing as the owner of Yantz RV. Yantz RV is not affiliated with Campers World. It relies on…read moreCampers World for storage and repairs only. Their service is top notch and completed within the timelines as agreed. In response to Gregory G's review, we agreed to a rental at the regular rates. An offer was made to return the RV with a full tank of fuel in lieu of the full rental rate, which would have resulted in a significantly lower cost. It was a a small token to show my appreciation for them taking additional time for fueling. Often I offer my customers price adjustments in similar situations. In terms of the RV not turning over, it was an unfortunate situation where it was the first rental of the season and a weak battery although I had a solar charger hooked to battery for several days prior where the weather was mostly rainy and overcast. Finally, in regards to the smell of gas, there are several repair facilities right next door. Any gas smells can be attributed to those garages and can not be controlled by either Yantz RV or Campers World. Yantz RV's priorities are to provide its customers with top quality, reliable and safe RVs.

Waited for 3 weeks for an service appointment all to be told after I dropped trailer off they…read morerefused to work on it because of where I purchased it from. They were told when appointment was booked bought somewhere else. There own sign I'm showroom says they service own customers first, stranded or transiant customers second and trailers purchased elsewhere 3rd..I have no issue with that but with where I bought my trailer 200km they wont service even though it's a Jayco and they are Jayco dealer. I was treated like a PC of crap in the process and even hung up on at one point. I can't imagine why a company does not want business $$$ but they sure wont ever get any of mine. Dealer disputes or something hold customers hostage. Very arrogant service policies. Company shows good reviews till you look closely at service dept reviews, the truth is shown there. P.S in another review they even said I saved $1000s of dollars at the other dealer. Those are their own words not mine, they simply did not have the trailer style I wanted in 2 visits. Shop around they say themselves it might save you, just dont expect warrantee from them.

Absolutely unacceptable experience with CanaDream…read more Our family travelled with 3 other families -- all of us booked and paid for the exact same RV category. Yet somehow the other 3 families all received spacious RVs with slide-out extensions while we were stuck with the only small RV without one. Same price, completely different experience. Anyone familiar with RVs knows the difference in space and comfort is massive. Then CanaDream charged us for a bike rack, emailed us the NIGHT BEFORE pickup saying none were available, and still left the charge on our account until we complained afterward. What was even worse was the attitude from management. Completely dismissive, defensive, and more interested in hiding behind policy wording than acknowledging the obvious unfairness of the situation. Their idea of "making it right" was offering a discount on a future booking -- as if we would ever trust this company again after how poorly this was handled. CanaDream clearly has no issue taking full payment while delivering a noticeably inferior experience to some customers. We won't be returning -- and we'll be making sure others know exactly what to expect before booking with them.

Markus and all staff were very friendly, courteous and diligent. Rental pricing is quite reasonable.read more

Service a few years ago was impeccable, pleasant, accurate, and swiftly provided with SMILES, no…read moreless!

great friendly knowledgable staff. we were working with another RV repair service months ahead of…read moreopen season and felt good for being proactive. that was until the park changed policies on insurance requirements for contractors to enter. i had gone for surgery and needed hot water urgently, Char worked some magic and got someone to us as soon as she could. it wasn't her fault but she made it a concern of hers to make sure I stayed healthy and was taken care of. you don't find many folks like this now-a-days. thanks Char. The serviceman that came for us in when another call close by ran shorter than expected. Greg was courteous informative and fast. He will be back to finish our other issues when he can. But for now my worries are covered. Thank you Stratford RV

Great service that we needed last minute on our trip up to Manitoulin Island! Highly recommend you…read morecome here for any Powersport Supplies! And a best friend, Nitro, there to welcome you as well!

Been in the park since June 2024 as a Hybrid unit and have manage to make some great friends and…read moreenjoy a family type community. The park needs some upgrades and they seem to be making plans for this in 2025.

For the most part the seasonal campers are friendly offering a smile or wave as you go by, but make…read moresure you check the pool schedule before taking your kids to have a swim because they will yell at your kids if its adult swim time and they try join. They don't tell the kids its adult time please come back in x they just scream at the kids its adult time go away then continue with swearing etc. As a parent I don't need my 4 year old learning the F bomb. The park is full of outdated equipment, not the old Rubbermaid plastic equipment that is faded this is the old metal equipment that most parks and schools have removed as they pose a safety hazard. There is also a wooden log train for the kids to play on that is showing its age. There is a fishing pond but most of the time its more weeds that anything else. The security at night is obnoxious we have been told to put out the fire at 10:30, he told my wife and I its quiet time at 10pm. The Pull Thru sites are similar to US parks they are small. The sites are so close to Hwy 9 with no trees as a barrier so you have to sleep with the fan on and the windows closed unless your drunk, a few pull thru sites have septic access hatches on them so you have a concrete obstacles to deal with, Not very kid friendly. The rates are on par with most parks situated close to the city. If you live close to Toronto and want somewhere close by for the weekend it's Ok but try get in on a cheap weekend or it's not worth it. As a new RV dealer they have always had good prices and gave fair if not above average trade in values, you get a night free when you purchase a brand new unit with a fairly informative walk around. If you want somewhere to purchase a trailer and save some money go there buy your trailer and plan never return to have warranty or any other work done by them or have any other contact with them until you are ready to buy another unit. DO NOT service your equipment here under warranty or otherwise you get mediocre work at best and if you complain when they don't do what you paid for the mechanic refuses to work on your equipment ever again.

Looked after everything ... excellent service. They made it…read moreeasy to purchase our new trailer. Free storage for the winter... and a great price.

My little brother died and someone fraudulently stole and sold his trailer.I've sent them all the…read moreestate documents and done everything legally.They refuse to help me so to get the vin number so I can get it to the police..... not only do I have to deal with my brothers loss, I have to fight these clowns to get the vin number. Their response was "everyone's in meetings for the foreseeable future" Don't buy from them, they don't care about you.

some serious issues that we had during our trip with the RV (rented on July 30th 2020), there are…read moremajor concerns about the RV that was rented out to us and it is not recognizable upon initial inspection but only found when the RV was driven for some distance. Below are the main problems that we have faced and have caused interruptions to our trip which caused us to cancel our long weekend trip earlier than expected: 1. The slider (extender) got stuck on the second day, it wouldn't slide all the way out but only about 20% and it stops (video attached for refernce). We spent our time trying to fix it while contacting your support team with hours of waiting on a response. No help was received by your end so we had to find a tent to sleep in but stores were closed at the time, also hotels fully booked for the long weekend. We had to borrow a tent that didn't fit all of us, besides there were no sleeping bags, you can imagine how horrible this experience was as we fully were dependent on sleeping inside the RV. One of your members (CJ) was concerned about the slider upon initial inspection before our departure but then a technician came and indicated there is no issues and the RV is fully functional and the slider should work and confirmed it, that wasn't the case on our 2nd day of the trip.  2. After experiencing a horrible sleepless night cramped in a small tent with no sleeping bags, we have decided to leave back and end our long weekend trip by returning the RV as it is not functional and can't be slept in. We drove the RV back and faced a major safety issue while driving, windshields wipers were very dirty in the rain (couldn't tell upon inspection as it was a sunny and not raining). The wipers cause some sort of white grease material to buildup on the windshield while raining (pictures attached). This was very unsafe as there were numerous times we have encountered when the windshield was fully blocked with dirt material and blocking the driver from seeing the road clearly. We have to drive below speed limit and pullover the clean the windshield multiple times and causing us to be involved in risky situations with other drivers on the road.  3. Last issue that was a major concern and the management should be aware of is the fact that the RV have bed bugs! We got bitten after our first day. The bedroom and top bed were the spots where we got bitten. There is a big chance we have brought bed bugs back into our homes and this will cause us unnecessary issues in the near future.  These three issues have turned our supposed to be fun and long weekend trip into one nightmare that we had to end early. This was the worst experience we have faced and have put us in risky and unsafe situations that could've ended badly such as being involved in an accident on the road for not being able to see clearly through the windshield

STAY AWAY AT ANY COST!! You going to regret doing any kind…read moreof business with this guys, they are absolutely breaking records with the most unhelpful,unprofessional and rude people I have ever seen in my life (special the owner Hary and one of their representative name Kate). Call to ask question about returning the Rv 1 day earlier coz we didn't have where to park it at home and they told me they gonna have to charge me 3500$ (the deposit fee) if I do that and hang up on my face. People like them doesn't deserve any business. As an online marketing guy I am going to do whatever it take to warn other people from doing any business with them. Hoping to save others good people from the bad ones.

Disappointed in their service and responses to warranty issues and had to go elsewhere to resolve…read moreissues. I also found the trailer cheaper elsewhere so shame on me for that one!

From the owner: You can count on McPhail's Of Harriston for sales and service of new and pre-owned RVs. We carry a…read morelarge inventory of RVs, and we have a fully equipped service department to manage big and small RV repairs. Need parts for your RV? Visit our parts store today. You can also visit our website to buy parts and accessories online.