John came to my house to clean the carpets and tiles. He showed up as communicated. He prepared…read moreeverything and did the job carefully. He is not hesitant to answer additional questions about cleaning. We are very happy with his service. We will bring him back to do power washing of gutters and siding shingles.

Contacted them twice. Never even got a return call. Save time, USE SOMEONE ELSE!!!! If you have a…read morebusiness, return clients calls even if you don't want the job. Very rude!

I'd give 10 stars if possible. Excellent service, very thorough. Aaron was friendly and…read moreknowledgeable! He was very thorough and this is the cleanest my carpet and couch have ever been. Will recommend to all!

Awesome job! They responded very quickly Very professional…read morewith attention to detail. Highly recommend!

The service was ok. Rugs were left very very wet for almost two days. The rugs seemed to be…read morecleaned but I really didn't see a huge difference.

Great job. Highly recommend them. Very professional and was a pleasure to do business with them…read more Reasonable pricing too.

I spoke with someone on the call center that quoted $165 for my dryer vent to be cleaned. They…read morewere supposed to confirm with the office that they could go to the third floor and the price. Then the price increased to $200. I spoke with Matt, he scheduled my appointment for today between 12-5 pm. The technician arrived @ 10:40 am. This would normally be fine; however, I had another appointment to get to prior to them coming. They told me I had to reschedule. SO UNPROFESSIONAL!!! & Robin is unreasonable and unprofessional. They ruined my day because I kept the day open for them to be here. Now i can't use the dryer until it is cleaned. They should have made it a point to send the technician back at a later time today.

We had our carpets cleaned which worked out well, but we were also convinced to buy a doormat for…read morean additional $30. They didn't haven't doormat we wanted on the truck (gray), so they told me it would be dropped off the next day. Fast forward a week (we all have things to do and get busy) and there is no doormat and not a peep from them. I called to find out what happened and was told I would be called that day or the next. No phone call received. Then I called again and was told the doormat would be delivered today. Well, today has come and gone and still no doormat. I just called for the third time and am now told it will be delivered tomorrow. We will see, but I am doubtful. It's a shame you are not able to contact the local office directly, but instead have to talk with folks in a centralized scheduling office. This is now a matter of principle. If you are going to sell something, then deliver on your commitment or don't bother selling it to me at all. I'm very disappointed in the lack of professionalism and follow up. ~~~~~~~~~~~~~~~ UPDATE - 12/23/2021 Thank you Darryl, I finally received my doormat. I would like you to contact me regarding another concern. Thank you and I look forward to hearing from you.

I highly recommend Jessica and her team, Josh and Jeramy. Jessica reviewed my kitchen floor, which…read moreStanley Steamer KOP Office, had serviced and did not do the best job for their customer. SS representative had a second chance to repair what they did . The technician was rude and unkind . Jessica , owner of Clean Bee, reviewed what they would do to remediate the situation. The team did a fantastic job. I definitely recommend Jessica and her team and will ask them to work with me on other projects.

A month ago we needed our rugs cleaned. We used Clean Bee for the second time. There was a…read moremisunderstanding between us. Jessica resolved the situation and to my satisfaction. I highly recommend Clean Bee.

Jason (Downing & Nelson) was highly recommended to us by a neighbor who needed a rug cleaned in one…read moreof their rental units. They were extremely pleased because they thought they might have to replace the rug. Jason did a great job so we contacted Jason and Rachel and were so happy we did. We too were extremely pleased in dealing with the members of this family- run, local business. Any inquiries were immediately answered by Rachel, and Jason came out to assess our needs, and we were provided a fair price and offered the opportunity to schedule the work according to our timetable. He arrived on time! The work was completed in a thoroughly professional manner, very neat and careful during the entire process.

My wife and I contacted a number of companies as we were looking to have our house powerwashed and…read moreour children's carpets cleaned. Jason and Rachel responded to us on Facebook almost immediately. They quickly came out and provided us with a fair estimate for all of the work. We booked them immediately. Jason came out on time and was professional and personable. As he did the work, he texted my wife and I, including pictures with updates as to how things were coming along!! We were shocked at how diligent he was. It turns out we had a leak in a pipe in our garage that he took a picture of and sent to us. Our house looks great and so do the carpets in our children's rooms. We were extremely happy with Downing & Nelson and would recommend them to anyone looking for powerwashing or carpet cleaning. They are the best shop around!! Thank you for everything, Jason and Rachel.

Great service, carpets were very clean and smelled very clean, loved the experience/quality of…read moreservice

I had my carpets cleaned and the process was quick and successful!…read more No smelly chemicals either! They even cleaned Inside my closets. My neighbors have requested the phone number after seeing my cleaned carpets. Quick dry in 1 hour! Allergy and Asthma Friendly! Next Job will be my furniture !

I called this morning to have my carpeted stairs cleaned. The gentleman I spoke to gave me an…read moreappointment today! Greg came in and cleaned the stairs, they look like they were just installed! Great job.

Made my carpets look great, even the parts on the stair nose that seemed too flattened down to look…read moregood again. Got all the stains out and basically made them look like new again. Quick service, super courteous team, and very reasonable price. Thanks!