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    Canadian Appliance Source Ottawa

    1.7 (11 reviews)
    Closed • 10:00 am - 5:00 pm

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    27 days ago

    From start to finish everything was perfect. Delivery was on time and agents were polite and efficient.

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    Canadian A.

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    2 months ago

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    10 months ago

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    7 months ago

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    1 year ago

    I had an online request that I gave to sonia Clair. She did a great job. Gave me everything I needed for my taxes. Thank you very much.

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    4 years ago

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    5 years ago

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    Rona - Purchase

    Rona

    3.0(7 reviews)
    3.9 km

    Went to Rona to get some paint. We dealt with Gabe, Gabe is super helpful. Knows what he's talking…read moreabout when it comes to paint and had lots of great suggestions. If you need paint or you need advice on paint, I definitely recommend talking to Gabe in the paint department! P.s Steer clear of Home Depot because they're not knowledgable and very unhelpful

    TL;DR/The Short Version: Used to be a Lowe's now a RONA+…read more Good for hardware and home improvement stuff. The plants in their garden centre aren't in the best shape :( The Long Version: I don't know the full history, but once upon a time, Lowe's, RONA and Home Depot were the big box home improvement stores in Canada. Then Lowe's bought RONA and converted some RONA stores into Lowe's stores, then Lowe's decided to pull out of Canada and sold its Canadian stores to a firm called Sycamore Partners so some Lowe's locations in Canada became RONA+ stores and the rest closed down. So there are still RONA stores around, but the ownership is different from the RONA of days past. This RONA location used to be a Lowe's. Home improvement/hardware stores are not my favourite types of stores, but my husband and father love these types of stores. However, I recently got into houseplants, so whenever my husband and I go to these types of stores to look for home improvement stuff, I go to the garden centre to check out the plants. When I went in March, the plant selection was small and they had some small succulents that were in really rough shape. All etiolated and some leaves were yellowing/browning really bad :( They had some larger succulents in better shape and some cacti that seemed to be doing well. Selection was small in general and in general the plants were in poorer shape here than at other big box stores. The rest of the store looked fine and my husband found what he was looking for. So overall I would say this location is good for home improvement stuff, but not indoor plants from my experience. Lots of free parking. Review #87 (2025)

    Photos
    Rona - These succulents look much better than the $4 ones.

    These succulents look much better than the $4 ones.

    Rona - Cacti and flowering plants

    Cacti and flowering plants

    Rona - Sad succulents. I know big box stores don't take as good care of their plants, but these succulents are in such rough shape :(

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    Sad succulents. I know big box stores don't take as good care of their plants, but these succulents are in such rough shape :(

    Universal Appliances

    Universal Appliances

    3.3(4 reviews)
    5.1 km•Ottawa South
    •$$

    We did a kitchen reno about 3 years ago and bought all our appliance from Universal. Tyler (at the…read moretime) was superb and genuine in his follow-through. 5 Stars! Lynne has also been great! The only issue has been our experience with our Kitchen Aid induction cooktop. Thinking of buying one...? Please don't! Our 3-year old cooktop started beeping and shutting down. The Extended Warranty covered the part and after two tries the service contractor called Whirlpool (the granddaddy of all appliance companies!). They said the "part was no longer available!" They meant the Induction top board not the ubiquitous control board. As a result our Induction top/ stove is no longer reparable and is basically junkable! So we are looking to replace a 3 yo stove! So UA gets 5 stars, but Kitchen Aid gets 0! How to compute the review?

    Bought a multi function microwave/convection oven, paid $+++ for delivery, because I was not…read moreconfident to drive to their warehouse in Ottawa (store pickup was apparently impossible). The appliance was delivered at 5.30am by a very intimidating man who refused to unpack it or lift it onto the kitchen counter. I am a 60+ year old woman and was alone in the house. His parting comment was thar he expected a positive review of the service. Universal Appliance was totally disinterested in my experience. 5.30am was dark (it was Winter), obviously, I was still in bed, clearly not expecting a delivery. I struggled to lift the appliance and had to ask a neighbour for help. Universal Appliance had said that instillation was covered by the additional cost but were dismissive of my experience. The experience was, quite frankly both disturbing and threatening. I have bought an Aga stove and the Sharp multi function microwave from this company. I will never patronize them again.

    The Brick

    The Brick

    1.6(35 reviews)
    3.6 km
    •$$$

    I have a bit of a mixed opinion about this store. Let me tell you my story…read more.. My boyfriend and I just bought a house so, obviously, we need new furniture. We planned on hitting 6 stores in the city on the weekend. We started with the Brick. Walked in, were initially greeted by an employee who was not at all pushy. Just wanted to know if we were looking for anything specific and to let him know if we needed a hand. Typically commission based speel. We walk around and find a dining set we love that is in the as-is section. Missing chairs and missing the leaves. The chairs we weren't worried about but the leaves were a big deal. What's the point of buying an extending table if you don't have the leaves to extend it? An employee comes by and we ask him if the leaves come with the table. He says he doesn't know but will check. Acceptable answer. 5 minutes later, he comes back. Same answer. He is unsure but assumes that because they aren't currently with it that they don't come with the table. We ask if we can buy them separately. Again, no answer. He says he'll go check. 10 minutes later he hasn't returned. So we decide to leave. We stop by the computer where he is working to let him know we're not interested anymore and ask him a few other questions about the table. His last words to us "It's rubberwood." I ask him, what is that? ... He had to ask his manager exactly what rubberwood was ... final straw, I was gone. We hit the other stores in the city and did not find anything that even came close to comparing to the dining set we loved at the Brick. I did my research on the Brick website and started trying to figure out cost of buying the same table new. On a whim, we decided to go back to the Brick and look at the table. Keep in mind, this is now 4-5 hours into furniture shopping so we're both getting tired and frustrated. We walk into the store and begin looking at couches again. There was a set of Bonded Leather sofas that we loved. We just needed to know if the bonded leather would stand up to the kids as much as real leather would. We walk around and are greeted by a different salesman, Eddy. Eddy was AMAZING. He had EVERY answer in the world for us. Explained bonded leather to us, talked to us about warranties, gave us every detail of how to protect our furniture. He was great. Then, he says to us "Our President's Sale was yesterday. Let me see if the code is still active. It would let you buy one, get the second at 75% off." MAGIC. I understand that this is yet another sales technique BUT the fact of the matter is, we were never offered this deal the first time we came into the store. So, Eddy comes back to us and says he can get us the deal. AMAZING. We tell him we're also looking for a dining room table. He asks us to show him which one. We do - he excuses himself and goes to the computer. Minutes later, he comes back and asks us to follow him. He shows us the price breakdown. We ended up buying the sofa, loveseat, dining room table with 6 chairs (he got us the chairs for 50 each - they are 200 dollars chairs), an extended warranty worth 329.99 all for 2900$. It should have cost us well over 4000. An incredible easy experience. As we're leaving, Eddy tells us that should we want the extra two chairs, he'll work out a deal for us (which he wrote down on the receipt as proof). Long story short, we go back the next day and buy 2 more dining chairs, an accent chair, 4 accent pillows and a warranty ... all for 850$. Again, it should have cost us well over 1000. Oh - and best part of all this, instead of waiting the 2 weeks delivery as is typical of furniture stores ... all of it is getting delivered today. We ordered it all last weekend. Less than a week turn around time ... MIND BLOWING. My SECOND experience at the Brick was AMAZING and SIMPLE. If you get the right person, you're flying. So, find that sales associate that you like and stick with him. I won't buy furniture from the Brick without speaking to Eddy.

    Yelp.com reviews…read more Photo of Lucile M. Lucile M. 010 8/28/2024 I had a good salesperson but afterwards, prior to delivery, its impossible to reach the store by phone. I've had to to the store 3x " from downtown " to simply ask a question. There was no option to even a message. And NO your website didn't provide me with the info i needed. Very frustrating to deal Photo of Michael H. Michael H. 030 7/26/2023 Bought a bed and mattress, was told it was in stock and delivery scheduled within a few days.... Great! Wrong! Received a call the next day after purchase and were told that only the mattress would arrive on schedule, the rest to follow in four days, which was a phew moment since we gifted our bed to family... Yvon B. 010 8/8/2023 We picked up a 75 inch Hisense TV on July 18 from The Brick on Cyrville Road in Ottawa. When we opened the box the next morning, and plugged the TV, vertical lines appeared on the screen and we could not proceed with the set-up. We immediately contacted the Brick and were advised to contact the Manufacturer Hisense, since they warranty the... Read more Photo of Tina D. Tina D. 010 4/10/2024 I would give a zero from material to the customer service received at time of purchase and currently receiving while trying to make a hassle free warranty claim. they have rejected my claim as they do not currently have the material to make the repairs to what I thought would be good quality furniture and not seperate at the seam after a year and... Tina D. 010 4/10/2024 I would give a zero from material to the customer service received at time of purchase and currently receiving while trying to make a hassle free warranty claim. they have rejected my claim as they do not currently have the material to make the repairs to what I thought would be good quality furniture and not seperate at the seam after a year and... Read more

    Photos
    The Brick - Exterior 1

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    Exterior 1

    Blueprint Home

    Blueprint Home

    3.2(14 reviews)
    7.0 km•Hintonburg
    •$$

    We went into Blueprint Home to see what furniture offerings they had available since we just moved…read moreinto a new house and needed to furnish it. We loved that it's a local store and we try to support local in our purchases whenever possible. They have a variety of furniture on the floor as well as decor of all kinds. The team at Blueprint Home was absolutely great! Karrie and Kim were very knowledgeable and helpful when we explained to them what we were looking for. We could tell that they are passionate about what they do and actually care about providing excellent service to their clients. We ended up buying a Lind leather couch and love seat for a good deal. We ordered them in July and we were expecting to receive them at the end of November, but the shipment arrived early November instead. It was a pleasant surprise! The white glove delivery experience was amazing and we're very content with our overall experience with Blueprint Home. We're planning on going back to get more furniture and decor there in the future. We highly recommend them!

    Yesterday i went to return an item. I was told the returns was down as the person dealing with this…read morewas not in. I asked to see the manager to discuss this further and upon the manager arriving I got the exact same response. I asked the manager whether I was able to able to exchange the product for another item and if there are able to manually write down the item for which i had a receipt for and was still declined. When the manager noticed my frustration, in-order to get rid of me I was told to please go ahead and make a complaint if i was not happy about the service. Me personally being in the customer service business I definitely though this was highly un-professional and that this situation could have been dealt with better or for CT to have a back-up plan in place.

    Photos
    Blueprint Home
    Blueprint Home - Chaise from Blueprint

    Chaise from Blueprint

    Blueprint Home

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    Canadian Appliance Source Ottawa - appliances - Updated September 2026

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