I can't speak for the staff, so far I haven't had a bad experience, but also they are not super…read moresuper friendly, I'd say they're just pretty meh, when it comes to customer service. We followed Dr. Gumuliauskas here when she moved from her previous location. And I would follow her again if she was to move to another location. She takes her time, asks so many questions, gets the referrals submitted on time and we just adore her! Even the kiddos! One great thing about this particular pediatric, is the Valet Parking!!! And it's complementary !! (Tips always are welcome tho) Other than that I love it, it's clean and some rooms are more spacious than others. I have never had a bad experience with the nursers. They have all been friendly, always !

We love Northwest Peds, we go to Dr.Vincent for our kiddos but have only had great interactions…read morewith the other physicians in the practice as well.

If I could give zero stars, I would. I am writing this as a former patient, and this experience is…read moresomething that has stayed with me for years. We came in simply to meet a new pediatrician after our previous doctor retired. What was supposed to be a routine introduction quickly turned into one of the most traumatic medical experiences of my life. Before my dad could even give consent, Dr. Aston had already ordered three vaccinations and stated that we would be charged no matter what. There was no conversation, no explanation, and no attempt to make me feel safe. I was 13 years old. When I realized I was about to receive three shots without any warning or preparation, I had immediate and overwhelming anxiety. Instead of giving me even a moment to breathe or calm down, two nurses physically restrained me. They held down my legs and chest while I cried and begged them to stop. Without asking for permission, they pulled down my pants to give the shots in my leg. I felt completely exposed and powerless. In the middle of this, one of the nurses knocked both of my cochlear implants off. Suddenly, I couldn't hear anything. I was completely cut off from the world around me, unable to understand what was happening, unable to communicate, and unable to see clearly as my arms were being held down against my chest. It was terrifying. I was tense, scared, and in pain. But more than that, I felt stripped of any control over my own body. That feeling has never fully gone away. Even now, years later, I can still remember exactly how it felt, physically and emotionally. I am now 20 years old and entering the medical field myself. This experience has shaped me deeply, and it will always serve as a reminder of the kind of provider I refuse to become. Patients, especially children, deserve dignity, consent, and compassion. I was not given any of those things here.

Loved the nurse not a fan of the doctor. Was pushed for the rsv (vaccine) was told it was $500 and…read morenormally covered by my insurance. Before saying yes we want the shot they drew it up. When I told them I would like to wait and do research (like if my insurance covered the shot) was told if I didn't get it today I would be charged for it no matter what because they already drew it up. And be charged again when we decide to do it.

Dr.Lynd is amazing, she's been our pediatrician for both of our children since the day they were…read moreborn. But now I'm considering to switch. One star goes to the waiting time- it's getting longer and longer every time for the appointments that were scheduled months ahead. It's used to be about an hour. Now don't expect to be done less than 1.5-2 hours- out of which the actual nurse/doctor interaction will be 10 min tops! All the other time is just waiting! Expect to wait 30-40 min past your scheduled time in the lobby. After a nurse walks you in the room and takes vitals, you will be waiting another 30-40 min to be seen by the doctor for 5 min interaction and after that waiting again 20-30 min to get shots. And the worst was today- Dr.Lynd's nurse gave me the attitude instead of being apologetic when I pointed out the unreasonable waiting time!

I have no point of reference for anything involving my baby. I feel like I'm constantly asking, "Is…read morethis normal? Is it supposed to happen this way?" This is also true in regards to pediatricians. I have no other pediatric group to compare to this pediatric group. Therefore, I don't know if what I've experienced (or am experiencing) here is the norm. What I do know is, when we asked all of our friends and family members for their recommended pediatricians, the following names were mentioned repeatedly: - Tara Lynd, MD - Vijaya Malpani, MD - Kala Sigler, MD - Denise Scott, MD - Hamed Albiek, MD As it turns out, every physician mentioned above is part of the same pediatric group, known as The Pediatric Group (not a very imaginative name, but whatevs). There four additional practitioners (two more pediatricians and two physician associates, if I remember correctly) whose names would have probably come up as well if we had kept asking for more recommendations. My point is: the fact that so many people (whose opinions we value and trust) simultaneously pointed us to the same pediatricians over and over seemed like a good sign. Our child's pediatrician is Dr. Lynd. When we first met her, my first question was going to be (as stupid as it sounds): "Do you like children?" It's a legitimate question... I've met some exceptionally terrible people who are medical professionals only because they have the mental capacity to survive the rigors of their medical program. At the same time, they're frequently lacking the grace, compassion and general wherewithal one would expect from someone who supposedly wants to care for other human beings. Anyway, before I got the chance to ask, Dr. Lynd told us that she loves children (as a doctor and as a parent). She's friendly and soft-spoken, and nothing really seems to phase her. Which is nice, because it calms us down when we feel like something may be wrong, and she's like "Nah, that's normal." Every visit thus far has left us feeling more confident about our role as parents; Dr. Lynd exudes a quiet confidence, which she somehow manages to pass on to us. The only downside as far as interactions with the staff would be one person. I dunno what her role is; she's either a nurse or a medical assistant. She's younger, and Hispanic (maybe?). And she is the farthest thing from friendly. Any time we get her as the person who checks our kid's vitals and whatnot, we sigh internally. I mean, why bother asking "Do you have any questions?" if you're already slamming the door on our face as you're asking it? She clearly doesn't like children. Or human beings from what I've gathered. Or maybe she just doesn't like dealing with us? I dunno what her malfunction is, but she needs to get it checked out.

We love Care+. Appointments are easy to schedule, and the clinic staff are knowledgeable and…read morecaring. We can be seen quickly and always receive great service. Both our kids are very comfortable being seen here. As a side note, the clinic itself is very kid-friendly - it's really well-done!

No one wants to have a sick kiddo. Obviously, I would prefer to take my kids to their pediatrician,…read morebut sometimes you can't get in, or you need help after hours. I was thoroughly impressed with the level of care and service provided. From the moment we walked in, we were greeted with warm smiles and friendly faces, which immediately put us at ease. I was able to make an appointment online via Solv App and they were ready to take us back when we arrived. The facility itself is bright, colorful, and inviting. The waiting area is clean and well-organized, with comfortable seating, not that we spent much time there. What really stood out to me was the quality of care we received. The pediatrician and nurses were incredibly knowledgeable, patient, and kind, taking the time to explain everything to us in a way that we could understand. They were also very thorough in their examinations and took the time to answer all of our questions and concerns. One thing that really impressed me was the level of communication and follow-up care provided. The pediatrician made sure to give us clear instructions on how to care for our child at home, as well as follow-up instructions for our regular pediatrician. Overall, I would highly recommend this after-hours pediatric care center to any parents looking for high-quality, compassionate care for their children. The staff is truly exceptional, and I felt confident that my child was in good hands from start to finish. Five stars all around!

Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

They dropped me for being in ICU twice and counting it as a no call no show . When I have…read moredocumentation with dates and times on them for each one . That shows I was in hospital . Office for scheduling are inpatient and rude , they hung up on me several times, another scheduler got a loud tone in voice and was super rude to me , the doctor wasn't bad . But, he did decide to tell scheduler supervisor to drop me . So, now all my medications that neede dPA on them including insulin I haven't had for 2 weeks . Is now not getting PAs and I'm having to look for a new doctor so I can get my medications . He also wrote scripts for name brand and the insurance doesn't cover it . Also, insurance says they do not see a PA sent it's been over a month since mid December .

Came in on Father's Day, and Karri and Karla were super helpful, friendly, and kind. I was seen…read moreimmediately and met with immediate relief and comfort from Dr. Crosswhite. Best urgent care experience I have had.

Do not go there if you have an appointment!…read more I scheduled an appointment with them well enough in advance by one week. I checked and arrived on time; another customer came after me with her appointment 30 minutes after mine. I waited one hour to even be seen and the appointment that was scheduled after mine was admitted and checked in before I was. I don't understand what type of process they run at this location but it is not effective. Being a healthcare professional and understanding my patient rights and responsibilities, this location has poor customer service. The receptionist is very rude and dismissive more especially to people of color. I would highly recommend this location complete evaluation as of their staff and the type of treatment customers are receiving to still be employed.

They found my mom's cancer and sent her right to the hospital! Saved her life she did have stage 3…read morelung cancer and now it's gone....

The restroom is very clean and equipped with a changing table and extra diapers in various sizes…read more It also has an adult size toilet and a toddler size toilet, which is a really great feature. The lobby is clean and and is split with separate sides for sick visits and well visits. They always have the TVs on and kids shows playing. Dr. Fricker is great. He always shows genuine concern for our son's wellbeing and has even called us after hours on his cell phone to follow up and see how our son is doing after a sick visit. The Office Manager can be a little sassy, but don't let that deter you. They also have office hours on Saturdays. If you're looking for a better alternative to your current Pediatrician, give Dr. Fricker a shot. You won't regret it.

Edmond pediatrics is a great place to take your kiddo! Dr Zach Riemenschneider is a great doctor…read more Everyone at Edmond pediatrics are wonderful!