Had a great lunch with great service by Tyler I think They…read moreshould advertise how well they do gluten free with a dedicated fryer My wife and her friend split a gluten free hamburger with salad and side of fries I had a fried chicken sandwich w Coca Cola bbq sauce All very good

Top to bottom five stars all the way. We will return for sure the next time we are in Cranbrook…read more The venue is cool as hell, being an old firehouse. The interior has that vibe with the roll up doors. Our server Paul was excellent, being a fellow traveller we had plenty in common despite the 35 year age difference. The food was outstanding in our mind! One small quibble would be that the bread on the beef dip was a bit wide and made it tough to get the bread into the dip. Other than that an easy five star experience that we will be sure to try again while in town!

The waiter,was great!! But that's where it stopped. I honestly could have done better with a TV…read moreDinner. Thankfully no gastrointestinal issues, but I had the Chicken Parm., and the Sauce was watery and bland.. The Mozzarella sticks contained sme type of Mozz. Cheese (Wiz?) that led me to leaving some behind.. The setting was OK, But the food needs a complete overhaul. Wouldn't return.

This place is an Italian restaurant. They had a freshly…read morebaked bread and a caesar salad ready for me while I wait for my main dish, I really loved it because I was famished. I had their signature dish which is Hells Kitchen chicken. The food was really good, it had potatoes, broccoli ,bell peppers , carrots,cucumber , shredded cheese chicken breast which was cooked perfectly. There is good reception here, the waitresses and waiters are very friendly, they work with a positive attitude. Therestaurant is super tidy. This is definitely a good place to dine in for both large and small families there's two places for seating, the bar and the main dining hall.

Beautiful food exceptional service ~ love the new location. I try to stop on my way through from AB…read moreto the Okanagan if I can. Always a wonderful experience !

I enjoyed my time at Ella's. The patio was very nice and the ambiance was lovely. Service was…read moreprompt and helpful. Local cider on tap was great. My chicken sandwich was ok, but not quite spicy enough for a jerk chicken sandwich.

Good Poutine, Really, authentic Butter chicken, Korean chicken sandwich, Delicious Burger, tasty…read moreCaesars and Chewbacca Radner! Aimee was a jewel!

I've dined here multiple times and have given this restaurant more than enough chances before…read morefinally deciding to leave a review. There are certainly some good dishes, and the waitstaff have consistently been excellent. Always professional, attentive, friendly, and not intrusive. Unfortunately, the food quality and management experience have been inconsistent enough that I can no longer recommend this restaurant and am bothered enough to write a detailed review. The biggest recurring issue has been the steaks. I have personally sent steak back twice because it was extremely tough and cooked incorrectly, only for the replacement to still be disappointing. I've also experienced the same issue with people dining with me on previous visits. At this point, it feels less like an isolated mistake and more like a consistent kitchen and management attitude problem. Tonight was the experience that finally prompted me to write this review. My parents took us out for a birthday/anniversary dinner, and what should have been a special evening became extremely disappointing.. My boyfriend was initially served an entirely different dish from what he ordered. When his meatloaf eventually arrived, it came so late that most of the table had nearly finished eating. Unfortunately, it was not enjoyable. He described it as essentially a brick of ground beef, seared on both sides, with sauce poured over it. That is not what you expect from a restaurant at this price point. My dad ordered a medium-rare steak. It arrived barely pink, extremely tough, and difficult to cut and chew. He was eventually given another one, which was cooked more appropriately, but it was still very tough. His prawns and potatoes from the first plate were also served cold only steak warm. My mom ordered the butter chicken. Before even tasting it, the texture and appearance looked unusual. The sauce had an almost pumpkin-purée consistency and tasted predominantly of tomato and pumpkin, with very little of the spice, richness, or creaminess you would normally expect from a butter chicken dish--particularly at a higher-end or cuisine restaurant. (this dish is special from a chef who works there, was very excited to try it. I bet he makes it great) For balance, I ordered the AAA beef melt, and it was genuinely very good. So I know the kitchen is capable of producing food that hits the mark. That honestly makes the inconsistency more frustrating. The service from our waitress, however, was excellent. ALL of the waiters/waitresses, EVERY visit have been wonderful! She was attentive, professional, and clearly embarrassed and upset by what was happening despite having absolutely no responsibility for the kitchen's mistakes. We made a point of being polite and reassuring her that we understood it wasn't her fault, and we left her a cash tip directly to keep because we felt she deserved to know that her service was appreciated, she didn't cook the steak. the waitstaff deserve credit as they have consistently been the strongest part of our experiences here, but the repeated issues with steaks, incorrect and poorly executed dishes, cold food, and dismissive management have ultimately outweighed the positives. But what was particularly disappointing was the management response tonight compared to past visits. The manager was dismissive and, at one point, wouldn't even acknowledge my dad. Watching him sit there feeling genuinely disappointed during what was supposed to be a special family dinner, especially after almost losing him and the far drive for them to get here was incredibly uncomfortable and disappointing. After repeated problems with the food, the lack of accountability, empathy, or understanding from management was ultimately what left the worst impression. The bill was around $200 even after a 50% reduction on the steak and the food left uneaten from my father's plate. At that price point, mistakes can happen--but how they are handled matters just as much as the mistake itself. I have worked in kitchens before, so I understand that individual dishes can occasionally miss the mark especially when busy. I've also seen these same dishes prepared properly here, which makes the repeated inconsistency even more puzzling. My impression is that there may be a recurring issue somewhere in the kitchen with a specific person on the grill/prep process, because the problems seem too consistent to be random but it isn't every day. After tonight, we've decided not to return. That is a shame, because there is clearly potential here, and some of the food really is good. But a five-star restaurant comes with five-star expectations, and the food and management have simply not delivered that consistently, and unfortunately to my family not at all.

Our server was friendly but not very good at her job. The restaurant's food is okay--not great but…read morenot terrible. It's on par with chain steak restaurants such as Ponderosa or Bonanza. For the quality of the experience overall, the price was just too high.

We had a great dinner. Food was awesome very professional servers. Great for the whole family…read more Would deffenetly recommend to others and will try other locations on our travels.

Service was fast and the young lady that waited on me was pleasant and prompt. Food was decent…read more Mussels as a starter. Steak and seafood main. Mussels were great. Steak was sirloin, unfortunately I got a piece with silver skin and a nerve. Which means I couldn't eat about 30% of the steak because I cannot chew through it. Also the cocktails were not what I paid for. Literally a two ounce was one ounce of total fluid. Massive ice cube. I ordered 4 drinks all 2 ounces. Bartenders made a bad business decision. I will never come back to this place again.

Grabbed a quick dinner here. As I walked in I was worried, the vibe was not quite right and lasted…read morethrough the meal. But all facets of the meal were good. The hostess was very polite and friendly as we tried to decided between restaurant or bar. Waitress was prompt at our table and took our order. Gave me samples of two beers I was trying to decided between restaurant. The salad and the bruschetta were great. The salad was loaded with lots of yummy things, the bruschetta had arugula and a honey balsamic sauce. The proportions were adequate. Prompt with the bill. The only downside I can think is the setting: large open room in a motel. Other than that, the meal was quite pleasant.

Working and traveling in the area and fell into the patio on the Platzl. The vibes are warm and…read moreeasy going, the food amazing. I'll be coming back before we leave town in a few weeks.

Good food and nice location on the platzl, we saw a deer home up and eat the flowers outside on two…read moredifferent days. Service is good as well, it deserves its rating.

We enjoyed a delicious meal with very friendly service. Try the Madrash chicken. The ambience is…read morenot amazing but it's clean and comfortable.

Food was very good! We have eaten Indian food in many states throughout the US. By far this was…read morethe best overall! We started with Simosa Chat, I had chicken vindaloo (medium) hubby had lamb vindaloo (medium) with garlic naan! Amazing food and great service! The restaurant was clean, don't let that it is inside the Days Inn discourage you! If you like Indian food this is the place to come!