Hotel staff - 10 stars! Very helpful and friendly…read more Cleanliness of room- 2 stars, I'm sorry to say it actually felt gross here. Lots of cracked bathroom tiles, stains on the carpet and walls. The ac unit in our room was spewing black dust, fuzz and ash all over the bed every day. It was bad and really needs to be cleaned!! That's kind of the issue with this place, everything needs a deep cleaning. Pool and spa- 8 stars. It was nice and we enjoyed the hot tub! Breakfast was exactly what you would expect for a hotel. The breakfast was nice and the area was clean. Noise level here was terrible and we found it difficult to sleep. I think it's due to the cheep/thin windows. We were kept awake all night by freeway noise. This place is RIGHT NEXT to a major freeway, so it's jake breaks all night long. And then you'll wake up to voices in the hall outside your room because there are gaps in the door frame letting in all the noise from the hallway. The noise level here is the main reason for the 2 star rating.

Cleanliness: 2 From the looks, the bedroom looks very…read moretrendy, neat, and contemporary. BUT, there's a funky smell as you enter the door. My must for every hotel we stay - clean smell! And this one didn't meet that standard. Beds: 0 I booked a bedroom with 2 queen beds. The beds are NOT queens. My kids sleep in queens beds at home and we know what queen size is. These are full/double beds! It was a VERY restless night!!! Breakfast: 2 Pancakes are good BUT the eggs tastes like cardboard. Hospitality of morning front desk lady: 0 Seriously, I very rarely see racists BUT this one is definitely one. She said good morning to about every other person except me (even though I greeted her first and she just flat stared at me like I'm some buffoon). I'm the only brown woman in the sea of white people. And don't get me wrong, I'm married to a white guy for 12 years and counting! I'm very rarely treated this way. Hospitality of the cleaning lady: 5 Very sweet, respectful, and someone that brings smiles to your face first thing in the morning! Isn't it amazing that as people rise up in ranks, the more of an idiot they become?! In the hospitality business, I think the cleaning lady should be on the front desk and this smug-faced front desk lady should be scrubbing the floors.

Okay I was blown away by this Fairfield! While that sounds ridiculous to type, I almost exclusively…read morestay at Marriotts, and probably wind up at 15-20 different Fairfield Inns around the country every year. This was the best one I've stayed at! Hands down. I'm not exaggerating when I say the room itself was on par with a full service Marriott. Bonus: the parking lot was super well lit! I felt totally safe coming and going to walk my service dog. And the staff were lovely too! While the hotel has the same footprint as every other Fairfield, this one feels so fresh, new, clean, and with a contemporary twist on the classic Fairfield brand standards that we're all used to. Really enjoyed not having to check in and being able to go directly to my room with the mobile key actually functioning for once. Breakfast was same as it is at every other Fairfield.

My favorite hotel in McPherson!…read more Nicely located near the highway but tucked away to avoid all the main drag traffic. This location is about 6 years old but looks and smells new. Rooms are traditional and nothing spectacular but they are clean, well kept and they smell nice. The king suite has an extra seating area with a couch and work station which is nice. Two big tv's if that's matters and a small fridge and plenty of storage and plugs for devices. Near this hotel is a variety of fast food restaurants, Flyjng J gas station, Walmart, Bomgars, Starbucks and a quick five minutes to downtown McPherson. You can still get a room for $94/night on occasion but rarely over $130/night. Breakfast is to avoid because it's all processed but there is a decent gym and a pool which I have never used. There is a small concessions area near the front with a very limited selection of food and sundries. Angel is the manager and she is great to work with groups and deliver great customer service.

Dirty and dusty rooms. Problems with TV working. Dirty hallways and stairwells. Most of the front…read moredesk staff was friendly but one person was really unfriendly. Breakfast are good and friendly breakfast staff. Not sure if I'd stay at this hotel again.

Clean. Friendly and helpful staff. Great breakfast. Upbeat guests when we stayed there. Beautiful…read moreat Christmas time.

The rooms and hotel are clean. The price was reasonable. The parking lot is fairly small and one…read moreside is near a wooded area with clear signs of a homeless resident... I didn't really feel safe with my car there overnight.

When checking in we waited for the desk person for 20 minutes. Then when she got there she was…read morerude. The hotel it self was nice, as usual, but the unprofessional actions of the desk clerk was just unacceptable. The entire time we were waiting, not one other person came in to check in, so it was slow. She should never have been so far that she could not here us ring the bell, she told us we should have called, there was a sign, as she mentioned, but because there was a bell, we didn't notice the sign. She wasn't in the back, she came from down a hallway, reeking of cigarette smoke, so we assumed she was out smoking. Disgusting.

Honestly, the rooms are pretty much dreadful. They need a total overhaul. There's a huge car show…read morethis weekend and the hotels were all booked up so we had no choice but to stay here, but you do! Housekeeping told us they were too understaffed to change our sheets or clean the room. I don't even know what we're paying for at this point. If we wanted new towels, we had to bring our used towels to the front desk and swap them out. Like at a HOSTEL. Unless they rehab this whole place and hire competent and professional staff/management/owners who take pride in their property....just go elsewhere. I also want to add that their website is FRAUDULENT. The rooms are absolutely NOT remodeled. They are patched beyond what is acceptable. There are absolutely NO WALK-IN SHOWERS OR RAINFALL SHOWERHEADS and every room does NOT have a fridge and a microwave. How do I know? Because I asked and was told that they don't have enough to go around. Our room had a fridge and we were told a microwave would be put in our room the next day. Did we get one? Nope. The chair that was in our room was stained and questionable enough that I wouldn't sit on it. We did get that switched out. And the pool area is CLOSED indefinitely. ZERO rooms have balconies or prairie views. You are not staying at some charming Bed and Breakfast out of a fairytale. Honestly, this place could be so lovely if the Patels took pride in their property instead of half-assing repairs and lying on their website. Shameful.

My daughter made a reservation on December 17, 2021 for December 20. They took her debit card…read morenumber and sent a reservation confirmation. She drove 650 miles arriving at night and the hotel was closed. First she called the reservation number and they didn't know anything, so she hung up and let me know what was going on. I then called the reservation desk and three separate occasions over a period of an hour and spoke repeatedly to foreigners who did not even know where Kansas was located much less that the hotel had been closed. After an hour of looking around my daughter found a hotel that would take her in so she's safe but we will never use Wyndham hotels again. Did I say that the reservation desk had no idea that the hotel was closed and they were completely unable to help us in anyway including guaranteeing that they wouldn't take money out of her checking account -- freaking morons!

Nice clean hotel in McPherson. Stayed here two nights. It is clean and well kept. The bed was comfy…read moreand pillows soft. Room was clean and has soap, shampoo, conditioner, lotion dispensers for those item in shower and by sink. Could hear a train pass by several times during the night. In all it was a good experience and not afraid to stay there again if I'm the area.

Clean enough, accepts dogs, decent breakfast. Seemed a…read morelittle short staffed for a snow storm on a holiday weekend. Our room was clean. Trashes in common spaces were over-full, breakfast was a little understocked. Workers there were nice and trying, just seemed like they could have used more help. A little less than what I expect from a Hampton Inn, but less expensive also.

Typical average hotel stay at a nice price- I like it. The only complaint is the free wi-fi works…read morefor my phone; but when I try to connect my computer the log-in page does not come up. * the water is not very hot for shower/ bath- it is Feb. so maybe that is a factor- but you could run a childs arm under the highest setting

Filthy rat trap...mildew, an assortment of encrusted food,beverages,and only a higher power knows…read morewhat on walls,doors,andceiling. Electrical switch plates that aren't the proper size,especially nice in the bathroom with a nice hot and misty shower. A melange of human body hair ...Maybe,someone has a fetish and collecting them...Cause,the maids sure don't see em . Collecting dirty towels at 8:00 AM is not maid service . It means having a morning crew and an afternoon crew ...For many McPherson is a pass through for road weary travelers with many being gone by dawns early light. For me it was a week spent getting my kiddos college dorm ready and attending other related events...Basically ,I was stuck. When you ask the front desk why your room wasn't cleaned they make excuses or act like you're a crazy person for questioning them "Why your room wasn't cleaned ?" Another item of concern is the air conditioner in the wall with the framing and rotting weather stripping that allow you to peer out to the great outdoors...Nice. If I hadn't paid in advance and could get my money back I would have. Upon reading other reviews on other sites it makes me question the patrons and the integrity of this establishment. The best description of patrons is linesmen,tweekers,and the road weary with pets. Allowing pets is the one and only good offering the Best Western Holiday Manor has to offer,beyond that it's a rat trap.

You get what you pay for when you choose the cheapest option. But for $75/night, I do at least…read moreexpect cleanliness. Unfortunately, what I got instead was mold, dirty (or at least heavily stained) linens, and a broken toilet. I stayed here with my family over the weekend and all we really got was an overcharged roof over our heads for two nights. If we hadn't paid the full amount when we checked in, before we'd seen the room, I would've left and stayed somewhere else. (Side note: If you're over 5'2", you're going to have a hard time in the shower. At 5'9", I towered over the showerhead.) When the toilet broke, we were offered the use of the bathroom in the empty room next door. We were not given a key to the room, but just had the door propped open so we could access the bathroom. When I checked out, I was told that the problems had been solved when we "changed rooms". Nevermind that, without the room key, we couldn't really use the room. Nevermind that the second bathroom was also dirty (I don't want to know if that was vomit, feces, or just dirty water spattered on the wall). That was their solution. Sometimes, the cheapest room is all you need. But be aware, if you're paying more than $30-$35 a night to stay here, you're getting ripped off.

This might be one of the worst hotels that I've ever stayed in…read more - the back door to the hotel is broken and remains open and unlocked 24/7. Lawsuit waiting to happen. Single women should not stay here, very unsafe! - incredibly dirty: stained carpets everywhere, bathroom dirty, used straw in the middle of the floor. - while there are laundry facilities on site, there is a sign covering them. Instead the hotel owner said he would wash them for me.....for $10 per small load! What a joke. - finally, and I'm merely making an important observation: do not stay on the ground floor if you don't like Indian cooking. The owners are Indian and appear to live in two of the rooms on the ground floor. The whole time I was there, my room smelled of curry and Indian food. Unfortunately for me, I do not care for Indian cuisine. There are lots of hotels in McPherson, Kansas. Don't waste your money in this one!

She recharged my Card when I paid her for the week I spent…read morethere. You must pay before a key could be issue. Since she had my Credit card on file she charge me again and this is act of stealing. I will take her to court for that issue . People be very careful when choice a hotel chain. This dilapidated place don't stay there. The manage and clerk are very aggressive and lie about room availablity .

I don't mind dated, I don't care for dirty…read more The toilet especially is distrustingly dirty, there is a flashing outdoor light outside our room, and the wifi doesn't work. Btw- the desk folks will tell you that the wifi is bad when you ask for help accessing it. Drive on to the next motel down the road. It has to be better than this one.

Older but clean rest stop. Picnic tables with shade if wanting to get out of your vehicle for a bit.read more

I'm just overall not impressed with rest areas in KS. The vending machines usually have bars over…read morethem. . .so what's the point? I do like the park like environment with picnic tables. I am afraid to attempt the restrooms. Seems like a shady place to me with lots of truck drivers stopping by--I swear I would not be surprised if I found a gloryhole here.