The person that I dealt with did not listen. She was all about CYA. She was angry and rude to me…read more She ruined a gathering to honor my husband's passing by prematurely removing the lights. Try to find another company to install your lights. That is what I intend to do. Also, the price was high.

I love the lights they put up on our house. It turned out fantastic. They are very professional and…read moreresponsive. Great customer service. I will definitely use them again next year!

This was such a cool experience! My friend snagged 2 tickets and asked me if I wanted to go! We…read morewent on the last night. This is run by volunteers and the theme changes every year! I loved the Harry Potter theme. It was like a mini Universal Studios tour. Volunteers in costumes took you through. We got a a butter beer sample in the beginning, walked through Diagon Alley and casted spells with our wands, got sorted into a house, played Quidditch, defeated a dementor and a volunteer took photos of me and my friend outside the house at the end of the tour. Really cool and interactive experience. Make sure you donate online as their hard work benefits a nonprofit. It is free to get tickets but you have to have tickets to get in. Next year it will be a different theme of monsters. The experience is all outdoors at someone's home, in the driveway and backyard. You don't go inside their house for this experience.

Came here for Halloween and it was amazing! Kids loved it! Our son loved casting magic spells and…read moremaking magic happen! The whole walk through took about 30 minutes with the current ticketing system cutting out a lot from the past waiting time. While it's a pain to score tickets, at least you won't have to be in line for hours waiting to get in!

I needed some guidance assisting a friend who is having configuration/set-up issues and I contacted…read moreSLE today. Nathan answered promptly and, after I explained there problem, told me that, while he was not familiar with the brand of lights being used, nonetheless would contact fellow installers who does have experience with brand and then get back to me with updates. He was a man of his word and did all of that, almost unbelievable in this day, but Nathan is the real deal. I would recommend SLE without reservation for any needed light decoration project, he is definitely the man!

I cannot be more ecstatic about putting up lights in time for the holiday season!!!…read more Josh and his crew were professional and courteous. Josh started to hang the lights and noticed my gutters filled with debris so he offered to clean them for me (for a small fee of course but it was worth it)! There were so much debris!!! Once he and his team were done with cleaning the gutters, they continued with hanging the lights. Josh was so meticulous. He recommended that I hang the lights along the side eaves so that I can see the lights when I drive up from the side streets (genius)! I also asked him to wrap the bushes with lights and wished I would have taken his suggestions to wrap every bush instead of every other bush. Oh wells - I'll definitely do it next year!! Finally, no only did they do the great job with the lights, they also made sure my house was left in a clean state. I'm definitely going to be a loyal customer going forward.

The support team was quicker to respond this time. The technician came over and completed the…read morerepair. As I understood it, the install over rain gutters were done with older generation bulbs that fry even in foggy conditions. They replaced with newer generation bulbs that are more resilient to such conditions when installed in rain gutters.

Down to one star - broke again, company is ghosting me on repairs. The warranty is an empty promise!read more

Wonderful experience from start to finish! Communication was timely, clear, and professional. They…read morehave a great system in place for clients to communicate what they want complete with pictures for confirmation. While they are expensive, the service they deliver is worth the cost. They sent a team of four gentlemen who worked diligently and carefully for 6 hours straight. The house and yard looks amazing. They manage all the lights throughout the season so you can enjoy the beauty of the season without any of the frustration. They also offer a significant discount for a three-year commitment of leasing the lights. We had a wonderful customer service experience and are thoroughly enjoying how beautiful and festive our home looks, all without having to untangle a single strand of lights! Thank you Holiday Light Pros!

We had permanent lights installed in the front, back, and on our ADU. Gerry, explained all the…read moreoptions up front and listened to what we wanted. The installation crew was on time and friendly. We are very happy with the outcome!

I reached out to Elena last November to provide services for my baby sprinkle, and from the start…read moreshe was responsive, professional, and a pleasure to work with. She listened carefully to my vision and made sure the design aligned with both my style and budget. She was never pushy and truly made me feel heard throughout the process. On the day of the baby sprinkle, I was blown away by her work--it exceeded my expectations and received so many compliments from my guests. I can't wait to work with Elena again in the future!

It's my pleasure to write a review for this business. I was looking to do something special for a…read morefriend's birthday and found Boom Balloon. Lena was so professional and communicative. So eager to please me and the recipient as well! The delivery went just as I wanted it to and on time as well. My friend felt both surprised and so special. Thank you so much Lena. Keep up the good work! I will definitely be using you again.

Creep it Real…read more Another one of the seemingly never-ending Spirit Halloween stores that pop-up all over the South Bay in old, empty storefronts. This one just happens to be at the old, vacant Lowe's® by SJC, and is just one of the nearly 1,500 locations they open every year. Fun fact: Spirit was founded here in The Bay in Castro Valley! Remembering how big the old Lowe's was I figured this location would be gigantic, but it seemed to be about the same size as all the other Spirits I've been to. Regardless the store was clean and well-stocked. Pro Tip: You can look online or sign up for their email lists to get coupons.

Drove to this a.k.a. spirit location and there was nothing Halloween related here. This is the…read morefourth or fifth spirit location that was not where they said they were yelp please fix your stuff.

Kevin has been doing my lights for several years now, and he always does a perfect job. He has…read moregreat communication! I would recommend him to anyone looking for perfect christmas lights!

This was our first time using the Holiday Lighting Company. Kevin and Matt did an excellent job…read moreinstalling our Christmas lights. Our house looked very festive and, best of all, my husband didn't have to climb a ladder. My only regret was that we didn't know about this company sooner. We will definitely be taking advantage of their services in the future. Thank you Kevin and Matt for bringing the Christmas spirit to our house. I highly recommend their services.