First time in Florida so we wanted an alligator tour. Our guide, Ally, was very knowledgeable about…read morethe Everglades and alligators. The tour overall was great!

Had a great time on our tour with Juan! He was very passionate about the gators and gave us so much…read moreinformation about them that was super interesting. We were able to see several female gators! Definitely bring sunscreen, water, and maybe a sweat towel- it gets HOT!

Captain Dale was a great guide. Got to see a mother and her babies as well as another gator back…read morein the low tide. Very knowledgeable and was able to take us to areas where bigger boats couldn't go! Spirit of the swamp offers 6 man boats. This helps with getting into tighter areas and low water areas! It was very fun to slide around the marsh!

This was one of our best stops on the trip, by far. We toured with Captain Ryan, who was…read moreknowledgeable, friendly and skilled. Before going out, we got a comprehensive safety brief and were informed of an area to keep our belongings. As we were cruising, we wore headsets with speakers in which captain Ryan was speaking about the surrounding environment. The headset also had microphones in which we would reply to him. As we got into the swampy area, the ride was smooth and as someone who is scared of water, I felt completely safe. Captain Ryan brought us to some wonderful hidden gems such as a few alligator nests where he explained their structure in detail and answered any questions with complete answers. We got very close to alligators and baby alligators (freshly hatched the day before) and it was an amazing experience. Captain Ryan made us feel confident that we were not in danger and if we were, he would be able to handle it. As we were finishing our tour it started to pour and we switched our headset out for a water friendly version. Rather than bringing us directly back to the docking area, we sat under an overpass to prevent getting completely drenched and possibly hurt. We made it back and Captain Ryan made sure we were all safe getting off. Overall, a truly wonderful experience. More than worth the price. It was beyond what we expected in the best ways.

Michelle McMillan Travel was absolutely amazing to work with for our 10-day British Isles trip! As…read morefirst-time travelers crossing the pond, I had countless questions, and Michelle was beyond helpful every step of the way. She was always prompt in responding, incredibly sweet, kind, and patient, no matter how many questions I asked. Her knowledge, attention to detail, and willingness to help made the entire planning process stress-free and enjoyable. Thanks to Michelle, we felt prepared and confident throughout our journey. I highly recommend Michelle McMillan Travel to anyone planning a vacation, especially if you're traveling internationally for the first time. We couldn't have asked for a better travel advisor!

Michelle has gone above and beyond for us in helping plan our Alaska cruise for my 30th birthday…read moreand 5th wedding anniversary. This is our first cruise on our own, and we knew we needed help. Michelle is the best of the best and found multiple options for us to choose from based on what we were hoping for. Her communication throughout the entire process has been amazing. She answered all our questions thoroughly and took care of things we would never begin to think of. She shares the same love of travel that we do, and it definitely showed in the process. We cannot wait for our cruise in just a few weeks and to do all the activities she helped set up for us!

My husband and I were visiting from Pennsylvania, and this was our first time on an airboat. It…read moreturned out to be one of the most memorable experiences of our trip. The captain was fun, knowledgeable, and made the entire ride unforgettable--we'll definitely be talking about it for weeks. If you're in the area, I highly recommend giving it a try!

The place itself was clean and organized, and the airboat ride was okay overall, but we were still…read moredisappointed with the experience. We were a group of 7 people, and unfortunately it did not meet our expectations. We only saw one alligator swimming in the water during the entire tour. Instead of wildlife, the driver mostly showed us horses and cows from a farm across the resort, which was not what we came for. What made the experience worse was that the driver kept intentionally driving us into thick grass areas several times. He also stopped the boat in an area full of mosquitoes/gnats, and we kept getting bitten until we asked him to move immediately. Unfortunately, he repeated this more than once, which made the ride very uncomfortable. Overall, the experience was not worth the money for us. We would not return and would not recommend it.

Captain Alyssa was great! She gave us the perfect tour- we saw baby gators, Mama gators guarding…read moretheir nests, and some really cool birds. She was knowledgeable about the lake and it's inhabitants. She was patient to let us get the photos we wanted, and she kept an eye out for the types of birds that my husband preferred to see. Highly recommend! 10 out of 10 would do it again!

Super fun time. Captain Cabe was great! Highly recommended to both us full time Floridians and…read morevisitors alike!

Dj was a great guide for our group. Went into detail about all the different species, had…read moreextensive information on a few of them and he seemed to enjoy his job. This was a great experience with some opportunities to hold some of the stars at Croc Encounters. I definitely would recommend.

Great time, lots of gators,Monitors, turtles etc - Be hydrated it's hot, if there's no breeze it…read moregets pretty stuffy..

Wow!!!...SO fun!!! No joke. We had such a great time...that hour (which I thought would be long)…read morewent SO fast. We took the whole family (to include my wife's 92 year old grandpa)...he had a blast!! What a blessing. Very nice and professional crew. Safety first!...and every maneuver and location was perfectly picked and executed. We could have been there all night!...we got there just before sun down and it really was priceless.

If zero stars were an option I would give it a zero. This was the worst business ever. You have to…read moremeet at a gas station and follow the guy to where his boat is- He was 20 mins late. We get to. The boat - it won't start for 20 mins he strips wires and hammers on the engine. The whole time he was working on the engine he was telling us what a bit@$ his neighbor is. Then we head out and we turn around and head back because he forgot to put any gas in the boat. We head out again and crash into the reeds dead because we threw a belt. He fixed the belt and we went three feet and died again - this went on for another 45 minutes. Then we went 20 feet and "the alternator twisted". Another 40 mins and 5 startups and stops. We threw another belt. He stood there cussing up a storm and beating on everything with a wrench. He asked everyone if they would be ok coming back tomorrow. Most people said no (because he was crazy and his boat was junk). Then suddenly the boat started up and ran fine. He drove around the lake once pointed out nothing and then had the nerve to ask for tips when he was done. Below are the pictures of his handiwork. This was the boat in "running order".

What a fun experience! We took our daughter, her husband and our 3 grandkids (3 year old and twin…read more11 year olds). We all loved it. The kids couldn't stop talking about it. Captain Chad was great - we saw many alligators, turtles, lotsa big water birds and had a blast scooting around in the Airboat. Getting to hold the baby alligator was so cool. Special shout out to Anji, who took excellent care of our group and answered all our questions. She was so knowledgeable. We spent about 2 hours there in total . . . a great value for our money.

Captain Chad did not disappoint. We saw more than 20 gator and turtles, fish and birds. The ride…read morewas amazing and the location beautiful. Captain Chad was very knowledgable ! Highly recommend!!

We had a great time! Our airboat driver was really knowledgeable about the area and we learned a…read morelot! Thank you!

had a fan time randy was a great told us so much and many different facts the staff is also…read morefriendly and very helpful

The Kissimmee Ghost & History Tour will make you roll your eyes. occasionally tasteless, Mostly…read moreMade up History, Nothing is factually true, many stories with repeated words like "some claim" " rumor has it" "it's. Been said". A True sham

So it is really difficult to rate this tour. I have been on many ghost tours from $10-25. People go…read moreon these tours for various reasons. Some love the history and paranormal activity. Others want a quickie ghost story, entertainment, or both. This ghost tour in Kissimmee popped up first online.This was my friend's first ghost tour. The other people in our group wanted to hang out and see what it was about etc. They paid the $19 fee and tagged along. 5 of us total. Ashley was our tour guide and a nice teacher, a very noble profession. 3to 5 stars rating 5- Returning my phone calls immediately 5-Immediate service and help 5-Accommodating - making a stop for restrooms and drinks. Tour guide took pictures of the tour group at the start of the tour to post on Facebook. 3-5 stars Interesting facts 4 stars tour guide's love and passion for history and calm personality. This is a tour to go if you want to listen to history and a ghost story about the buildings and former residents in Kissimmee not a tour to capture paranormal activity on film. Ashley provided that completely as a tour guide. If you are new to the ghost world like my friend was, I would recommend a ghost tour that went over basics. 3-5 minutes like how to sense and capture paranormal activity using your camera or senses. This not an interactive ghost tour either. Guests don't participate in exploring haunted places or do much Q and A with the tour guide. If you want fun and giggles, you are better off hanging out at a bar or nightlife in Kissimmee like my guy friends did. So that was the good highlights part of the tour. Now, here are the parts of the tour I won't rate yet it gave me some concern. - No sense of connection to tour guide ( not personal but it means a lot to guests) I was happy to see her but she didn't seem thrilled or happy. No hard feelings. - No quick prep talk on how to get paranormal activity on film or sense it - Ghost stories - some were interesting yet I can only remember in detail 3-4. I got lost in the details. My friends could only remember one clearly. - Some people were into photographing themselves during the tour. I am use to seeing tour guides offering to take pictures of tour guests or offering helpful hints like "This is a location where guests capture a lot of paranormal activity on film. You might want to take a picture here to see if you capture any ghost activity like orbs, ectoplasm, or energy ribbon." I went on the website and saw pictures guests captured paranormal activity. I ended up taking pictures for some of the guests when they couldn't get a good picture of themselves or wanted a lot of group pictures. - We never went inside any of the haunted buildings. We got close to a few but we stayed at a far distance from the haunted sites. - I wish there was a well lit location like a quiet public place where Ashley could end the tour and share her album of paranormal pictures. She never showed her album of pictures. - No fun, sense of humor, or entertainment factor. - I was not captivated and not all the needs of the tour guests were met. She showed a few visuals but they were about history. No paranormal activity. Ghost tours need a WOW factor. Most people are visual learners or drawn by visuals not auditory. - I asked her a question when she brought up an interesting historical fact but had no idea about the guy's name. I wish she had looked up that info especially if she was a history teacher . She was honest though. - When she ended the tour, it felt incomplete or something was missing. Usually when I go to these tours, it ends on a high note or seeing pictures of the highlights of the tour captured by guests in the past. I respect Ashley, yet my friends pointed out that she was introverted and not a good public speaker. They left the tour quick. I enjoyed her passion for history, ghosts, and a national monument. Some of her ghost stories and facts were interesting. She handled herself well. The tour would have been more fascinating if she shared more visuals and was able to captivate the tour guests more. Combined with some of my concerns, I give this tour 3.4 stars. It meets most ghost tour standards. It was good at some areas yet lacking in others. If I was captivated and felt a connection to the stories or tour guide, I would give it four stars. Product of this ghost tour may be good, but the visuals, spectacular service, and sense of camaraderie is what keeps me coming back for more.